Contact Amtrak

The best of the 8 ways to get in touch with Amtrak by GetHuman

Amtrak Phone Number
877-444-4773 · Customer Service
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  • Fastest way to talk to a real Amtrak rep
  • Pro tips & talking points
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Amtrak Live Chat
Unfortunately, Amtrak does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Amtrak:

I need help finding my reservation number
I have a medical alert service dog and need to buy tickets (Deming, NM) to and from New...
Need to change the date on my tickets
Payment issue, need to get refund and pay final bill. Never got email confirmation either.
I am going to take the train from Penn Station in NYC to Chicago in December for a conf...
have an amtrak evoucher that will expire in a week, cannot travel due to ilness NED TO...
I need my years of service and years I worked and my monthly income
What r the COVID restrictions on am trac for travel
Anm trac restrictions about COVID
Do i have to have any proof that my son had the COVID shot for travel
I am currently on Amtrak train Carolinian ** but I accidentally booked my round trip ti...
More customer issues

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Amtrak contact information - compared

Above are our top recommendations for how to contact Amtrak, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact Amtrak by looking at which ones are the fastest and which ones other customers recommend the most for solving Amtrak customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Amtrak across the following mediums: Phone, Email, Web, Twitter.

Phone number / contactWaitVotes
877-444-4773
Customer Service
3 mins924
800-872-7245
Purchasing
3 mins232
hardism@amtrak.com
New Customers
< 10 hrs1250
Online Help
Customer Service
< 38 hrs1049
http://www.amtrak.com/deals
Deals & Packages
< 2 hrs2223
800-307-5000
Membership Rewards
2 mins1820
@Amtrak
Customer Service
2 mins1124
215-856-7924
International Customer Service
12 mins160

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Contacting Amtrak at a Glance

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