Contact ADT

The best of the 8 ways to get in touch with ADT by GetHuman

ADT Phone Number
800-280-6946 · Customer Service844-203-7365 · New Customers
GetHuman features available:
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real ADT rep
  • Pro tips & talking points
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ADT Live Chat
Unfortunately, ADT does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted ADT:

I'm writing in regards to my business account ********* and a bill I received invoice...
I received an email from *****@***.com requesting I call them at * *** *** ****. It loo...
Do I need to contact ADT after I pay my annual fee to the town, to ensure that you will...
have a service appointment and no one showed up or called
In the latter part of November **** or early December I call ADT to upgrade my system...
why are you charging us ? We no longer have your service.
Doorbell camera is not working *Change internet privider
I’d like a new ADT sign, please.*ANN Griffith**** Clayburne Dr.*Goose Creek, SC...
My issue is “Get Off Your Mailing Lis!!!” For some reason you continue to send mail to...
I’m trying to install my alarms and accidentally put my door alarms on my windows and I...
I am trying to get into my acct. (********). An email is required. My email does not wo...
Want estimate to add camera on driveway to service we already have.
Transferring service to a new address. Moving from Loxahatchee to Tucson
I have a new alarm and no service tecks wer here all day then I get a email about cance...
More customer issues

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ADT contact information - compared

Above are our top recommendations for how to contact ADT, including their top phone number and live chat options. Below you can compare and contrast the 8 ways to contact ADT by looking at which ones are the fastest and which ones other customers recommend the most for solving ADT customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact ADT across the following mediums: Phone, Twitter, Web, Email.

Phone number / contactWaitVotes
Customer Service
38 mins218
New Customers
< 1 min246
Customer Service
38 mins401
Customer Service
< 2 hrs102
Customer Service
< 2 hrs362
Deals & Packages Concierge
< 1 min312
Moving & Address Change Concierge
< 1 min200
New Customer Concierge
< 1 min158

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