The best of the 2 ways to get in touch with by GetHuman Phone Number
800-239-5230 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real rep
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Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue Live Chat
Unfortunately, does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted

I have appreciated my past association with your company. However due to extremely sens...
Hi I'm Percy Davis III, I AM hoping that you guys could updat my email Itha...
I already did this DNA test and would like the test results for myself, my email addre...
I have a replacement kit. I am unable to register it & i mailed the sample * weeks ago.
I have two young children I bought the kid for and I'm having trouble collecting enough...
Hello, My name is Judith Kaufman I received a delivery date of ********, at this time...
Want to find out about initial s
I don’t remember my old email or password and don’t have old phone number. Need to fix...
I do not have the cop that gets screwed onto the bottle of DNA that I need to send in a...
I’ve been trying for a couple of years, I’ve been taking care of my mom & my husband wi...
I was supposed to meet with a genetic counselor a referral was sent but I had issues wi...
Hello my name is Heather Duncan I live in Fresno California and I had ordered a test an...
More customer issues

Help me with my issue contact information - compared

Above are our top recommendations for how to contact, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
3 mins97
Online Help
Customer Service
< 2 hrs226

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance

Contacting Other Companies

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