Contact 23andme.com

The best of the 2 ways to get in touch with 23andme.com by GetHuman

23andme.com Phone Number
800-239-5230 · Customer Service
GetHuman features available:
Free: skip the wait and have 23andme.com call you instead
Current hold time
Remind me when call center opens
Fastest way to talk to a real 23andme.com rep
Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
Help me with my issue
23andme.com Live Chat
Unfortunately, 23andme.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted 23andme.com:

According to my status on the app, My DNA analysis was unsucc... · 5d ago
I've lost the original box you sent to me that I should use t... · 7d ago
My credit card was charged *X * ** kits. I only wanted *x * kits** · 7d ago
Ordered a DNA testing kit and sent back with a sample end of... · 10d ago
I tried to register my sample before i shipped it off and it... · 14d ago
More customer issuesHelp me with my issue

23andme.com contact information - compared

Above are our top recommendations for how to contact 23andme.com, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact 23andme.com by looking at which ones are the fastest and which ones other customers recommend the most for solving 23andme.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact 23andme.com across the following mediums: Phone, Web.
Phone number / contact
Wait
Votes
800-239-5230
Customer Service
3 mins
97
Online Help
Customer Service
< 2 hrs
284
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!