If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, netTALK provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and netTALK will reply our your email.
How should I prepare for my conversation with netTALK?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with netTALK, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Click the link above to get answers to just about any netTALK customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
Can I get a real live person at this phone number?
Even though this netTALK number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:Directs you to www.nettalk.com. This company does not offer phone support.
Conclusion and closing notes
This is netTALK's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a netTALK agent. This phone number is netTALK's best phone number because 4,944 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no netTALK customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 866-967-1063 for, including Service problem, Cancel service, Change plan, Overcharge/Strange charge, Technical support and other customer support issues. The netTALK call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, netTALK has 1 phone number. It's not always clear what is the best way to talk to netTALK representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for netTALK. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like netTALK. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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