ThredUp Live Chat

How to chat with ThredUp by GetHuman

ThredUp does not offer customer support through live chat.
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Topics from recent customer chat windows

I have a pair of never worn shoes from Talbots I don't have a computer and I have a gov...
I gave my daughter a $** gift card for her birthday and she disappointedly could not us...
Just a little while ago I placed order *********.*When I completed my order I did not s...
On Sunday, May ** I placed an order with ThredUp. The confirmation *******. There are...
I sent * bags the other day*Want to kno if u received them**Fern Zipkin**** Everit Ave...
All the items sent to me are too small. Can I exchange them?
I want stop all thredup emails from coming to my account. I have tried to unsubscribe...
When I enter promo code at checkout THRIFTY** it says its invalid but on the site of th...
I am trying to check out but when I enter the promo code THRIFTY** it says it is invali...
have question before placing order---Is merchandise new?? or used??**Would like answer...
I received my goody bag first time using this service. I am trying to return order on t...
Hello. I have two orders pending, and wondered what the status is of the package held u...
Can you please explain why I paid **.** for return of unsold items, but now you seem to...
I was shipped two sizes one size was correct when size was one-size-fit-all which was w...
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Chatting with ThredUp Customer Service

GetHuman always knows the way to live chat with a company like ThredUp when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 3,534 customers have searched for ThredUp live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Not only does ThredUp not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any ThredUp problem you encounter with best techniques and tools that save you time. The reason why most customers are looking to chat with ThredUp is because they have Account Setup, Can't Make a Post, Missing Order, Payment Inquiry, Account Access and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best web information for your specific problem. It's hard to tell if companies like ThredUp offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting ThredUp with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting ThredUp

While ThredUp does not offer live chat, they also do not have a phone number to call. There is only 1 way to get customer help from them. Since ThredUp does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with ThredUp over email or a slower medium. But we can help speed that up for you if you indicate what kind of problem you are having above. Know any other ways to contact ThredUp? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are ThredUp and GetHuman affiliated?

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ThredUp Contact Info

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