Symantec Live Chat

How to chat with Symantec by GetHuman

https://www-secure.symantec.com/norton/support/contact/chat/chat_start.jsp?chatexp=ts&dept=ts&pvid=nav_gaming_2009&pid=nav_gaming
Live Chat with Symantec Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Symantec has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Symantec Live Support Statistics

Live chat starting pointhttps://www-secure.symantec.com/norton/support/contact/chat/chat_start.jsp?chatexp=ts&dept=ts&pvid=nav_gaming_2009&pid=nav_gaming
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:45pm
Average wait1
Current wait3
Rank (overall)3
Alternate methodsphone or chat or web or twitter
Quality of communication75%
Quality of help83%
Customer votes42,908
Information last updatedSat Apr 20 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-441-7234

Chatting with Symantec Customer Service

Live chat with Symantec by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Symantec about. We can usually help ensure a better outcome. This is the best way to live chat with Symantec because 768 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Symantec usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www-secure.symantec.com/norton/support/contact/chat/chat_start.jsp?chatexp=ts&dept=ts&pvid=nav_gaming_2009&pid=nav_gaming are used to handling Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. When you chat with Symantec agents, they are most likely chatting with you from their call center located in Phoenix, AZ or Honduras. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Symantec offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Symantec with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Symantec

While Symantec does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Symantec is their 800-441-7234 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Symantec? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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Symantec Contact Info

Information that GetHuman and its users have gathered about how to best reach Symantec
Symantec Phone NumberMore Symantec Contact Info

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