Sprint Live Chat

How to chat with Sprint by GetHuman

Live Chat with Sprint Agents
http://www.sprint.com/landings/chat/
Current Wait: 17 mins (avg 15)
Hours: Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST
Click "Chat now"
Why did you want to chat with Sprint?

Topics from recent customer chat windows

I need to move my sons phone number to military deployed status. His number is...
I want my phone bill lower or how to get out of the contract?
Phone issues like cat get picture msgs
They ported the wrong number
I have called sprint *** *** **** six times in the past * weeks and spent apx * hours...
I would like to use my cell phone in the Philippines. How do I do it?
I want to know why my bill went high s s sbsbs sbssbbebsbsbsbsbsbsbbsbebsbsbsbsbsbsbsb...
I need my puk code for my sim card * ******************** ASAP please let me know... thanks
Got new unlocked phone but sprint sim says locked and no service is available.
Want to get my phone switched to Sprint
I wanted to get a debt collection off my credit
I need to know my balance and how much has to be paid in Order to get a new phone
I cancelled my service back in december but I keep getting emails about my "new bill be...
Phone was delivered to wrong address. Sprint told me to file a police report... What t...
Help me with my issue

Sprint Live Support Statistics

Live chat starting point
http://www.sprint.com/landings/chat/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST
Best time to chat
10:45am
Average wait
15
Current wait
17
Rank (overall)
5
Alternate methods
phone or chat or twitter or web
Quality of communication
42%
Quality of help
60%
Customer votes
31,195
Information last updated
Wed Feb 19 2020 08:00:00 GMT+0000 (UTC)
Best phone number
800-369-5400

Chatting with Sprint Customer Service

Live chat with Sprint by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Sprint about. We can usually help ensure a better outcome. This is the best way to live chat with Sprint because 135,576 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Sprint usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.sprint.com/landings/chat/ are used to handling Cancel Service, Payment Arrangement, Lost or Stolen Phone, Update Account Info, Device Support and other customer service issues. When you chat with Sprint agents, they are most likely chatting with you from their call center located in Colorado or Kansas or Texas or Oklahoma. Live chat is rarely available 24/7, and this department is open Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST. It's hard to tell if companies like Sprint offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Sprint with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Sprint

While Sprint does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Sprint is their 800-369-5400 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Sprint? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Sprint and GetHuman affiliated?

GetHuman and Sprint have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Sprint Contact Info

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