Sprint Chat Live | Tips for Better Results

Sprint Live Chat

Live Chat with Sprint Agents
http://www.sprint.com/landings/chat/
Current Wait: 18 mins (avg 15)
Hours: Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST
Best alternative to live chat
For relevant help, and to make sure your issue gets attention, tell us the problem:

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Get the right department and more attention on your issue.

Account Help
2,580 chats about this, last 90 days
Technical and Service Support
1,166 chats about this, last 90 days
Cancel or Change Account
1,747 chats about this, last 90 days
Lower My Bill
2,169 chats about this, last 90 days
Overcharged on Bill
2,591 chats about this, last 90 days

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Sprint Live Chat - by the Numbers

Live chat starting point
http://www.sprint.com/landings/chat/
Call-back available
NO
Department you chat with
Customer Service
Call center hours
Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST
Best time to chat
1pm
Average wait
15
Current wait
18
Rank (overall)
4
Quality of communication
49%
Quality of help
67%
Customer votes
31,189
Information last updated
Fri Dec 08 2017 08:00:00 GMT+0000 (UTC)
Best phone number
888-211-4727

Chatting with Sprint Customer Service

This is the best way to live chat with Sprint because 210,336 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Sprint usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.sprint.com/landings/chat/ are used to handling Account Help, Technical and Service Support, Cancel or Change Account, Lower My Bill, Overcharged on Bill and other customer service issues. When you chat with Sprint agents, they are most likely chatting with you from their call center located in Colorado or Kansas or Texas or Oklahoma. Live chat is rarely available 24/7, and this department is open Mon-Fri 6am-11:30pm, Sat-Sun 7am-11pm CST. It's hard to tell if companies like Sprint offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Sprint with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Sprint

While Sprint does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Sprint is their 888-211-4727 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Sprint? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers. Click here to compare all the various ways we've compiled to contact Sprint.
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