Solavei Live Chat

How to chat with Solavei by GetHuman

Live Chat with Solavei Agents
https://support.solavei.com/community/online-member-support/contact-us
Click "Chat Live Now"
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 5:30am-9pm, Sat 7am-7pm, Sun 7am-5pm PST
Why did you want to chat with Solavei?
Chat topic: Setup serviceChat topic: Service problemChat topic: Cancel serviceChat topic: Change planChat topic: Overcharge/Strange chargeWant to chat for a different reason

Solavei Live Support Statistics

Live chat starting point
https://support.solavei.com/community/online-member-support/contact-us
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 5:30am-9pm, Sat 7am-7pm, Sun 7am-5pm PST
Best time to chat
1:15pm
Average wait
1
Current wait
3
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
52%
Quality of help
45%
Customer votes
54,806
Information last updated
Tue Nov 13 2018 08:00:00 GMT+0000 (UTC)
Best phone number
866-765-2834

Chatting with Solavei Customer Service

Live chat with Solavei by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Solavei about. We can usually help ensure a better outcome. This is the best way to live chat with Solavei because 54 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Solavei usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://support.solavei.com/community/online-member-support/contact-us are used to handling Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. When you chat with Solavei agents, they are most likely chatting with you from their call center located in Wilmington, DE or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 5:30am-9pm, Sat 7am-7pm, Sun 7am-5pm PST. It's hard to tell if companies like Solavei offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Solavei with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Solavei

While Solavei does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Solavei is their 866-765-2834 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Solavei? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Solavei Contact Info

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