Softwaremedia.com Live Chat

How to chat with Softwaremedia.com by GetHuman

http://www.softwaremedia.com/contact.html
Live Chat with Softwaremedia.com Agents
  • Chat is available Mon-Fri 7am-5:30pm MST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Softwaremedia.com has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Softwaremedia.com Live Support Statistics

Live chat starting pointhttp://www.softwaremedia.com/contact.html
Department you chat withCustomer Service
Chat center hoursMon-Fri 7am-5:30pm MST
Best time to chat10:15am
Average wait1
Current wait3
Rank (overall)2
Alternate methodsphone or chat
Quality of communication74%
Quality of help72%
Customer votes34,601
Information last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-474-1045

Chatting with Softwaremedia.com Customer Service

Live chat with Softwaremedia.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Softwaremedia.com about. We can usually help ensure a better outcome. This is the best way to live chat with Softwaremedia.com because 108 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Softwaremedia.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.softwaremedia.com/contact.html are used to handling Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. When you chat with Softwaremedia.com agents, they are most likely chatting with you from their call center located in Southlake, TX or Belize. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-5:30pm MST. It's hard to tell if companies like Softwaremedia.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Softwaremedia.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Softwaremedia.com

While Softwaremedia.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Softwaremedia.com is their 800-474-1045 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Softwaremedia.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Softwaremedia.com and GetHuman affiliated?

GetHuman and Softwaremedia.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Softwaremedia.com Contact Info

Information that GetHuman and its users have gathered about how to best reach Softwaremedia.com
Softwaremedia.com Phone NumberMore Softwaremedia.com Contact Info

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