Softmart.com Live Chat

How to chat with Softmart.com by GetHuman

Live Chat with Softmart.com Agents
http://www.softmart.com/about/contact_us.asp
Current Wait: 3 mins (avg 1)
Hours: 8am-5:30pm EST
Click "Chat with us live" at the top
Why did you want to chat with Softmart.com?

Softmart.com Live Support Statistics

Live chat starting pointhttp://www.softmart.com/about/contact_us.asp
Call-back availableNO
Department you chat withCustomer Service
Chat center hours8am-5:30pm EST
Best time to chat10:15am
Average wait1
Current wait3
Rank (overall)1
Alternate methodschat or email or phone
Quality of communication39%
Quality of help77%
Customer votes54,338
Information last updatedFri Apr 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-763-8627

Chatting with Softmart.com Customer Service

Live chat with Softmart.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Softmart.com about. We can usually help ensure a better outcome. This is the best way to live chat with Softmart.com because 54 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Softmart.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.softmart.com/about/contact_us.asp are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Softmart.com agents, they are most likely chatting with you from their call center located in Wilmington, DE or El Salvador. Live chat is rarely available 24/7, and this department is open 8am-5:30pm EST. It's hard to tell if companies like Softmart.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Softmart.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Softmart.com

While Softmart.com does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for Softmart.com is their 888-763-8627 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Softmart.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Softmart.com and GetHuman affiliated?

GetHuman and Softmart.com have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Softmart.com Contact Info

Which Companies Offer Chat-based Customer Service?

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!