Pens.com Live Chat

How to chat with Pens.com by GetHuman

Live Chat with Pens.com Agents
http://www.pens.com/site/content/contact.jsp
Click "Chat Live" in the upper right
Current Wait: 2 mins (avg 1)
Hours: 24 hours, 7 days
Why did you want to chat with Pens.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Pens.com Live Support Statistics

Live chat starting point
http://www.pens.com/site/content/contact.jsp
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1:45pm
Average wait
1
Current wait
2
Rank (overall)
1
Alternate methods
chat or phone
Quality of communication
72%
Quality of help
33%
Customer votes
52,377
Information last updated
Sat Nov 10 2018 09:00:00 GMT+0000 (UTC)
Best phone number
866-388-9853

Chatting with Pens.com Customer Service

Live chat with Pens.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Pens.com about. We can usually help ensure a better outcome. This is the best way to live chat with Pens.com because 96 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Pens.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.pens.com/site/content/contact.jsp are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Pens.com agents, they are most likely chatting with you from their call center located in Westlake, TX or Argentina. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Pens.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Pens.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Pens.com

While Pens.com does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Pens.com is their 866-388-9853 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Pens.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Pens.com Contact Info

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