Nordstrom.com Live Chat

How to chat with Nordstrom.com by GetHuman

Live Chat with Nordstrom.com Agents
http://shop.nordstrom.com/c/customer-service-contact-us
Click "Live Chat"
Current Wait: 2 mins (avg 1)
Hours: Mon-Sun 7am-1am EST
Why did you want to chat with Nordstrom.com?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Nordstrom.com Live Support Statistics

Live chat starting point
http://shop.nordstrom.com/c/customer-service-contact-us
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Sun 7am-1am EST
Best time to chat
10:15am
Average wait
1
Current wait
2
Rank (overall)
2
Alternate methods
phone or chat or twitter or email
Quality of communication
82%
Quality of help
54%
Customer votes
76,733
Information last updated
Sun Nov 11 2018 08:00:00 GMT+0000 (UTC)
Best phone number
888-282-6060

Chatting with Nordstrom.com Customer Service

Live chat with Nordstrom.com by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Nordstrom.com about. We can usually help ensure a better outcome. This is the best way to live chat with Nordstrom.com because 1,050 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Nordstrom.com usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://shop.nordstrom.com/c/customer-service-contact-us are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Nordstrom.com agents, they are most likely chatting with you from their call center located in Fort Mill, SC or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Sun 7am-1am EST. It's hard to tell if companies like Nordstrom.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Nordstrom.com with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Nordstrom.com

While Nordstrom.com does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Nordstrom.com is their 888-282-6060 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Nordstrom.com? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Nordstrom.com Contact Info

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