Nordstrom Live Chat

How to chat with Nordstrom by GetHuman

Live Chat with Nordstrom Agents
http://shop.nordstrom.com/c/live-chat
Current Wait: 2 mins (avg 1)
Hours: 24 hours, 7 days
Click "Start Your Chat"
Why did you want to chat with Nordstrom?

Topics from recent customer chat windows

I need to know how to return * dresses.
Want an exchange for a larger size at same sale price
A package that was supposed to be delivered was sent back to Nordstrom. I want the, to...
Hello.I would like to buy egift cart for my mother in law .Is it possible that I can us...
My Staud Dress was ordered in a small. I would like to exchange it for a medium before...
I accidentally retuned a bra from Nordstrom rack to your facility. Is there a way you...
I used the wrong form of payment when I placed the order and I'd like to change the car...
Looking to price match an item from order **********. Found item for less at Nieman Marcus
Waiting ** days for credit
I saw this sweater dress fendi ID style no ******** when size * will be available? Just...
Said I was going to get my package shipped between *-* days after order but it’s been o...
I ordered two bras, only received one. Nordstrom chat line isn't working. Wait time o...
Received wrong item, try to price match when reorder.
Where is my refund going to if the credit card I used is inactive
Help me with my issue

Nordstrom Live Support Statistics

Live chat starting pointhttp://shop.nordstrom.com/c/live-chat
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:45am
Average wait1
Current wait2
Rank (overall)6
Alternate methodsphone or web or email or facebook or twitter or chat
Quality of communication45%
Quality of help41%
Customer votes72,951
Information last updatedSun Nov 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-282-6060

Chatting with Nordstrom Customer Service

Live chat with Nordstrom by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Nordstrom about. We can usually help ensure a better outcome. This is the best way to live chat with Nordstrom because 4,914 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Nordstrom usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://shop.nordstrom.com/c/live-chat are used to handling Contact customer support, Gift Cards, Missing Items, Cancel order, Product Issues and other customer service issues. When you chat with Nordstrom agents, they are most likely chatting with you from their call center located in Covington, KY or Belize. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Nordstrom offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Nordstrom with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Nordstrom

While Nordstrom does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Nordstrom is their 888-282-6060 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Nordstrom? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Nordstrom and GetHuman affiliated?

GetHuman and Nordstrom have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Nordstrom Contact Info

Which Companies Offer Chat-based Customer Service?

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!