Nordstrom Live Chat

How to chat with Nordstrom by GetHuman

Live Chat with Nordstrom Agents
http://shop.nordstrom.com/c/live-chat
Click "Start Your Chat"
Current Wait: 1 mins (avg 1)
Hours: 24 hours, 7 days
Why did you want to chat with Nordstrom?
Chat topic: Contact customer supportChat topic: Cancel orderChat topic: Product IssuesChat topic: Missing ItemsChat topic: Gift CardsWant to chat for a different reason

Nordstrom Live Support Statistics

Live chat starting point
http://shop.nordstrom.com/c/live-chat
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
2:30pm
Average wait
1
Current wait
1
Rank (overall)
6
Alternate methods
phone or web or email or facebook or twitter or chat
Quality of communication
72%
Quality of help
68%
Customer votes
72,977
Information last updated
Tue Jul 17 2018 09:00:00 GMT+0000 (UTC)
Best phone number
888-282-6060

Chatting with Nordstrom Customer Service

Live chat with Nordstrom by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Nordstrom about. We can usually help ensure a better outcome. This is the best way to live chat with Nordstrom because 4,914 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Nordstrom usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://shop.nordstrom.com/c/live-chat are used to handling Contact customer support, Cancel order, Product Issues, Missing Items, Gift Cards and other customer service issues. When you chat with Nordstrom agents, they are most likely chatting with you from their call center located in Covington, KY or Belize. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Nordstrom offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Nordstrom with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Nordstrom

While Nordstrom does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for Nordstrom is their 888-282-6060 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Nordstrom? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Nordstrom Contact Info

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