Marin Clean Energy Customer Service

Phone Number & Contact Info

Marin Clean Energy's Best Phone Number

888-632-3674
Toll-free·Calls Customer Service·Most popular Marin Clean Energy number
Free tools for easier calling
Q:

How do I talk to a live human at Marin Clean Energy?

A:Calling this Marin Clean Energy number should go right to a real human being. Our free phone can also navigate phone menus to get a live human at Marin Clean Energy for you.
Q:

Does Marin Clean Energy offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-7pm EST. The least busy day is Monday, and the most busy day is Thursday. If the call center is closed, you can schedule a call.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Marin Clean Energy below.

Let us call and talk to Marin Clean Energy for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Marin Clean Energy phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Marin Clean Energy number should go right to a real human being
In fact, much of this information on this page is superfluous because this Marin Clean Energy phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Marin Clean Energy operates the call center for this 888-632-3674 phone number Mon-Fri 7am-7pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 445 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Marin Clean Energy call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Marin Clean Energy phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Marin Clean Energy staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Marin Clean Energy is Monday. The most busy day to call is Thursday. Again, this is based on a sample of 445 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Marin Clean Energy

In summation, the best day to call Marin Clean Energy is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Marin Clean Energy staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Marin Clean Energy

If you have time to do a bit of reading before you call Marin Clean Energy, we recommend you read over some of our problem-specific articles.

What is Marin Clean Energy (MCE)?

Marin Clean Energy (MCE) is a not-for-profit community choice aggregation program offering renewable energy options to residential and commercial customers in Marin County, California. MCE sources electricity from various renewable sources, such as solar, wind, and hydro, to provide cleaner, more sustainable power compared to the traditional utility provider. Customers who participate in MCE have the option to choose from different energy service options, including a 50% renewable option or a 100% renewable option. MCE ensures that electricity rates remain competitive with the traditional utility provider while simultaneously supporting local renewable energy projects and investing in local economic growth. By providing cleaner energy choices, MCE empowers customers to reduce their carbon footprint and contribute towards a more sustainable future.

How does Marin Clean Energy work?

Marin Clean Energy (MCE) works by offering customers in Marin County, California, the opportunity to choose clean energy options for their electricity needs. MCE is a Community Choice Aggregation (CCA) program that sources renewable energy from multiple suppliers while still utilizing the existing utility infrastructure for distribution and billing. When customers enroll in MCE, their electricity is automatically switched to a higher renewable energy content, reducing reliance on fossil fuels. MCE sources clean energy from a variety of sources, including solar, wind, geothermal, biomass, and hydroelectric, ensuring a diverse and sustainable energy portfolio. MCE also offers different rate options to cater to customers' preferences and budgets. Additionally, MCE invests in local renewable energy projects, energy efficiency programs, and provides customer support and education on sustainable practices.

What are the benefits of choosing Marin Clean Energy?

Choosing Marin Clean Energy brings several benefits. Firstly, you can contribute to a cleaner environment by reducing your carbon footprint. Marin Clean Energy sources its electricity from renewable sources like solar, wind, and hydro, minimizing reliance on fossil fuels. Secondly, joining Marin Clean Energy provides you with competitive rates, offering affordable pricing options to meet your energy needs. Additionally, by being a customer, you become part of a local, not-for-profit organization committed to the community's well-being. Marin Clean Energy reinvests its revenues back into local communities in the form of lower rates, renewable energy projects, and energy efficiency programs. By choosing Marin Clean Energy, you not only benefit from clean and affordable energy but also actively support the transition to a more sustainable future.

Top Marin Clean Energy customer service problems

Click the link above to get answers to just about any Marin Clean Energy customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Marin Clean Energy Customer Service Contacts

There are of course other ways to contact Marin Clean Energy customer service besides the phone. Below we list the best ones, by medium.

Marin Clean Energy Customer Email Addresses

Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Marin Clean Energy will reply our your email.

Conclusion and closing notes

This is Marin Clean Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Marin Clean Energy agent. This phone number is Marin Clean Energy's best phone number because 2,667 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-632-3674 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Marin Clean Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Marin Clean Energy has 1 phone number. It's not always clear what is the best way to talk to Marin Clean Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Marin Clean Energy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Marin Clean Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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