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Illuminating Company Customer FAQ

Top Answers & How-to Guides

What is Illuminating Company's Phone Number?

The question we are asked most often is about how to talk to Illuminating Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I sign up for paperless billing?

To sign up for paperless billing with Illuminating Company, you can easily enroll in the program through your online account on their...

How can I transfer my service to a new address?

To transfer your service to a new address with Illuminating Company, you can do so conveniently online through your account. Simply...
Ask any question you have about Illuminating Company customer service, get an answer now.
Contact Illuminating Company customer service

Reporting Outages

How do I report a power outage?

To report a power outage, customers can contact the Illuminating Company through various channels, such as phone, online, or through...
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Billing and Account Management

How can I sign up for paperless billing?

To sign up for paperless billing with Illuminating Company, you can easily enroll in the program through your online account on their...
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How can I transfer my service to a new address?

To transfer your service to a new address with Illuminating Company, you can do so conveniently online through your account. Simply...
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Meter Reading

How do I read my electric meter?

Reading your electric meter is simple. Start by locating your meter, which is usually found on the outside of your home or in a utility...
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Payment Options

What are the payment options available for my electricity bill?

We offer various convenient payment options for your electricity bill. Firstly, you can make one-time payments using your credit or...
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Power Restoration

What is the average duration for power restoration during an outage?

The average duration for power restoration during an outage by Illuminating Company can vary depending on various factors. These factors...
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Energy-Saving Programs

Are there any energy-saving programs or incentives available?

Yes, the Illuminating Company offers various energy-saving programs and incentives to help customers save on their energy usage and...
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Electricity Rates

What are the current rates for residential or commercial electricity?

For the most up-to-date information on rates for residential and commercial electricity, please visit the Illuminating Company's official...
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Causes of Outages

What are the common causes of power outages in my area?

The common causes of power outages in your area may include severe weather events such as storms, strong winds, lightning, or heavy...
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Help me with my Illuminating Company customer service issue

Ask any question you have about Illuminating Company customer service. We will do our best to get you answers right away.
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