How do I report a power outage?

To report a power outage, customers can contact the Illuminating Company through various channels, such as phone, online, or through their mobile app. It is important to provide as much detail as possible when reporting the outage, including your location and any other relevant information that may assist in resolving the issue more efficiently. Customers are encouraged to stay informed about outage updates through the company's communication channels, such as social media or their website. Additionally, it is recommended to have a backup plan in place for emergencies in case of prolonged power outages.