A:Must choose options 1-3, then follow prompts.Our free phone can also navigate phone menus to get a live human at Hibbett Sports for you.
Q:
Does Hibbett Sports offer 24 hour customer service?
A:Not at this number; hours here are Mon-Sun 8am-10pm EST.The least busy day is Friday, and the most busy day is Saturday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Hibbett Sports below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Hibbett Sports phone number to document the phone system.
Here is how our research team describes the way the Hibbett Sports phone system greets you: Happy Holidays! Thank you for calling Hibbett City Gear for quality purposes. This call may be monitored or recorded. Are you calling regarding online support, in-store support, or information about our text program?
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose options 1-3, then follow prompts.
Below are some clips we've found from Hibbett Sports's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Hibbett and City Gear.
For quality purposes, your call may be monitored or recorded.
Are you calling regarding online support, in store support, or our text program information?"
Excerpt from a call with Hibbett Sports
Friday, February 23, 2024 1:54 AM
They may need the phone number on your account
"Thank you calling Hibbett and City Gear.
For quality purposes, your call may be monitored or recorded.
Are you calling regarding online support, in store support, Are you calling regarding online support?
In store support, or our text program information?
If you are calling from a smartphone and would like to receive your order status, please say yes now to receive a text message with a link to use our visual experience."
Excerpt from a call with Hibbett Sports
Tuesday, September 10, 2024 3:26 PM
What are the hours and when should I call?
Hibbett Sports operates the call center for this 844-362-4422 phone number Mon-Sun 8am-10pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 110 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Hibbett Sports call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hibbett Sports phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hibbett Sports staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hibbett Sports is Friday.The most busy day to call is Saturday, which averages 191% more phone calls by comparison.Again, this is based on a sample of 110 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Quietest
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Hibbett Sports is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hibbett Sports staffs the call center well on Friday.
Why Customers Call Hibbett Sports
Below is a sample of recent calls to Hibbett Sports, and their purpose. Are any of these similar to the reason you are trying to call?
Job application inquiry: "I've been trying to get on the Hibbett Sports job offer that I accepted."
- From a call lasting 2m 40s , Sep 21, 2024 9:32 PM
Account points issue: "I made three purchases, but he didn't set up my account."
- From a call lasting 10m 38s , Sep 19, 2024 12:00 AM
Inquiring about online order pickup: "I'm trying to see if I order them offline, can I pick them up today?"
- From a call lasting 7m 55s , Sep 14, 2024 2:11 PM
Requesting online order refund: "I would like to speak with a representative about a refund for some shoes that have not shipped since Christopher Columbus."
- From a call lasting 5m 22s , Jul 30, 2024 1:28 PM
Refund request: "I'm trying to see if I can do a return on the pair of shoes that I ordered."
- From a call lasting 8m 11s , Mar 17, 2024 3:21 PM
Speaking to representative: "I need to speak to a representative."
- From a call lasting 1m 19s , Mar 13, 2024 2:46 PM
Speaking with representative: "I need to speak with a representative, please."
- From a call lasting 1m 38s , Feb 23, 2024 1:54 AM
Information about why customers call Hibbett Sports is extracted from issues that customers have reported to GetHuman.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Hibbett Sports provides this option.
Conclusion and closing notes
This is Hibbett Sports's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hibbett Sports agent. This phone number is Hibbett Sports's best phone number because 498 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-362-4422 include and other customer service issues. Rather than trying to call Hibbett Sports first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Hibbett Sports has 1 phone number. It's not always clear what is the best way to talk to Hibbett Sports representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hibbett Sports. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hibbett Sports. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.