HMRC Live Chat

How to chat with HMRC by GetHuman

Current Wait: 66 mins (avg 38)
Hours: 9am-5pm EST
Click a link to register for a given session
Why did you want to chat with HMRC?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I did not recieve details of missing income and now penalty, i cannot file assesment wi...
To check my tax credits*and to speak about existing government grants for me and my child
Hello*we have a ucr entry that has gone route *. the shipper has provided all docs to c...
My tax code is incorrect
I’ve been on emergency tax for * months, need to know about a refund
i have lost my national insurance number
I am wanting to get my gateway number and want help with the p** form. Work from home t...
Retired in March. Expecting a lump sum from my pension which should not be taxed
I was asked to complete a self assessment this year. I completed the on line form to sa...
My tax code of K*** is wrong. None of my details have changed but I am being paid less...
Hi, I am a little confused about my tax payments. I set up a payment plan in October...
a gmail was made with my name but i did not make it
Tax code incorrect, need to change to change my tax code as i am currently getting char...
Hi Guys,**VAT NO: *** **** ** Grahams Carpet Fitting Service Ltd.**A VAT refund was s...
Help me with my issue

HMRC Live Support Statistics

Live chat starting pointhttps://www.gov.uk/government/news/new-self-assessment-online-chat-service
Call-back availableNO
Department you chat withCustomer Service
Chat center hours9am-5pm EST
Best time to chat9:30am
Average wait38
Current wait66
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication51%
Quality of help61%
Customer votes60,441
Information last updatedWed May 18 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44 135 535 9022

Chatting with HMRC Customer Service

Live chat with HMRC by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with HMRC about. We can usually help ensure a better outcome. This is the best way to live chat with HMRC because 49,518 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case HMRC usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.gov.uk/government/news/new-self-assessment-online-chat-service are used to handling Form request, Make a payment, Payment arrangement, Update account information and other customer service issues. When you chat with HMRC agents, they are most likely chatting with you from their call center located in United Kingdom. Live chat is rarely available 24/7, and this department is open 9am-5pm EST. It's hard to tell if companies like HMRC offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting HMRC with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting HMRC

While HMRC does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for HMRC is their +44 135 535 9022 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact HMRC? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are HMRC and GetHuman affiliated?

GetHuman and HMRC have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

HMRC Contact Info

Information that GetHuman and its users have gathered about how to best reach HMRC
HMRC Live Chat

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