HMRC Live Chat

How to chat with HMRC by GetHuman

Current Wait: 70 mins (avg 38)
Hours: 9am-5pm EST
Click a link to register for a given session
Why did you want to chat with HMRC?

Topics from recent customer chat windows

OK so this afternoon Thursday ******* at **.** pm I received an automated phone call s...
all paid work I have done in current tax year was from home*I have also just started an...
Hello*I'd like to enquire about the possibility of sending a small parcel from Czech Re...
We are dealing with the administration of the late Mr John David Bocking's estate IHT...
I need to claim child tax credit as my brother is now living with me he is **
Hi sir* My name is kavya anand. I'm a undergraduate student in University of Sunderlan...
I would like to check what should we do to comply with taxes declaration considering th...
I am a **% tax payer and have just made a lump sum payment (March ****) to a private pe...
I cannot see my tax credits payments
i got emergency taxed by hmrc when i wasn’t earning enough money to be taxed, therefore...
I have recieved a call and want to know if it is a scam or not, they have threatened th...
My wife and I have moved back from Jersey and are pensioners. Our only income, apart fr...
I have applied for my utr number and have waited * months for it but hasn't arrived thr...
I changed my job in January, I went from Notre Dame Prep School to Jack in The Box Nurs...
Help me with my issue

HMRC Live Support Statistics

Live chat starting pointhttps://www.gov.uk/government/news/new-self-assessment-online-chat-service
Call-back availableNO
Department you chat withCustomer Service
Chat center hours9am-5pm EST
Best time to chat1pm
Average wait38
Current wait70
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication53%
Quality of help59%
Customer votes60,444
Information last updatedFri Apr 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+44 135 535 9022

Chatting with HMRC Customer Service

Live chat with HMRC by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with HMRC about. We can usually help ensure a better outcome. This is the best way to live chat with HMRC because 49,518 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case HMRC usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.gov.uk/government/news/new-self-assessment-online-chat-service are used to handling Update account information, Form request, Make a payment, Payment arrangement and other customer service issues. When you chat with HMRC agents, they are most likely chatting with you from their call center located in United Kingdom. Live chat is rarely available 24/7, and this department is open 9am-5pm EST. It's hard to tell if companies like HMRC offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting HMRC with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting HMRC

While HMRC does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for HMRC is their +44 135 535 9022 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact HMRC? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are HMRC and GetHuman affiliated?

GetHuman and HMRC have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

HMRC Contact Info

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