Groupon Live Chat

How to chat with Groupon by GetHuman

Live Chat with Groupon Agents
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Live chat for customer support
Why did you want to chat with Groupon?

Topics from recent customer chat windows

Hi i would like someone managerial at groupon to listen to what im saying . Everyone...
Please help. I bought a couple's massage as a guest in Groupon but I havent received my...
Hi, I have purchased a couple's treatment through Groupon as a guest and the confirmat...
my product is faulty and I want refud and my reference numbers are not accepted on the...
My orders incorrect. I didn’t order pillow cases. You also have the wrong address,*Barb...
I had ** groupon bucks they used them and also to ** dollar from my debit card. They sh...
I purchased a Groupon for a hair salon. To make a long story short she does not operate...
Re chat * ******************
Please see previous chat on ******** *Chat * *********************I still have not rece...
I have bought a mattress on Groupon and I want to return it as I am not satisfied with...
Hi, I have an oil change Groupon that expired due to the fact I haven't driven hardly a...
I cannot book a facial viA their booking online. So, I have tried & tried! I want to ca...
i purchased a service but its not in my profile
I ordered a service Dec **, **** for $ **. I was told they went out of business, but wo...
Help me with my issue

Groupon Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat1:45pm
Average wait1
Current wait2
Rank (overall)5
Alternate methodsweb or phone or email or twitter or chat
Quality of communication55%
Quality of help84%
Customer votes58,094
Information last updatedSat Jan 16 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Groupon Customer Service

Live chat with Groupon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Groupon about. We can usually help ensure a better outcome. This is the best way to live chat with Groupon because 1,724,766 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at are used to handling Order Never Arrived, Refund My Order, Change My Order, Voucher Code Won't Work, Update Account Info and other customer service issues. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Groupon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Groupon

While Groupon does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 5 ways to get in touch with them. Since Groupon does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Groupon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Groupon and GetHuman affiliated?

GetHuman and Groupon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Groupon Contact Info

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