Groupon Live Chat

How to chat with Groupon by GetHuman

Live Chat with Groupon Agents
https://www.groupon.com/customer_support
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Best alternative to chatting with Groupon:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with Groupon?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with Groupon

Groupon Live Chat - by the Numbers

Live chat starting point
https://www.groupon.com/customer_support
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
9am
Average wait
1
Current wait
2
Rank (overall)
5
Alternate methods
phone or web or email or twitter or chat
Quality of communication
62%
Quality of help
77%
Customer votes
58,087
Information last updated
Fri Dec 15 2017 10:00:00 GMT+0000 (UTC)
Best phone number
877-788-7858

Chatting with Groupon Customer Service

Live chat with Groupon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Groupon about. We can usually help ensure a better outcome. This is the best way to live chat with Groupon because 1,158,708 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Groupon usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.groupon.com/customer_support are used to handling Refund my order, Change my order and other customer service issues. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Groupon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Groupon

While Groupon does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Groupon is their 877-788-7858 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Groupon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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