Groupon Live Chat

How to chat with Groupon by GetHuman

Live Chat with Groupon Agents
https://www.groupon.com/customer_support
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Live chat for customer support
Why did you want to chat with Groupon?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

For some reasons ordered * Nani massages only wat * I need another * taken off so only...
I accidentally ordered * massages. I only wanted two. You took away * and I need * mor...
commande numero ********* n est jamais arriv* quand est il?*il sagit d un lot de poeles...
I purchased two separate Groupon‘s on December *, **** for Jak‘s warehouse in Scherervi...
Just want to know my GC balance
How can I connect with sales representative regarding promoting my business on Groupon?
i placed an order for a bj membership. im not sure if the order went through.
Accidentally marked BJs purchase as redeemed *Please remove “ redeemed “ stamp
Placed order received wrong item. Order number *************** sent copy of order for t...
**** **** **** **** *****
I want to change the payment password
***** **** **** **** **** ***** *** ****
Refund request in the amount of $***.*** Greetings, my name is Kim Heiner *( formally...
Received en email stating that my email was changed, which I never authorize
Help me with my issue

Groupon Live Support Statistics

Live chat starting pointhttps://www.groupon.com/customer_support
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat1pm
Average wait1
Current wait3
Rank (overall)5
Alternate methodsweb or phone or email or twitter or chat
Quality of communication58%
Quality of help81%
Customer votes58,091
Information last updatedSun Feb 05 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Groupon Customer Service

Live chat with Groupon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Groupon about. We can usually help ensure a better outcome. This is the best way to live chat with Groupon because 1,724,766 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://www.groupon.com/customer_support are used to handling Order Never Arrived, Refund My Order, Change My Order, Voucher Code Won't Work, Update Account Info and other customer service issues. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Groupon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Groupon

While Groupon does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 5 ways to get in touch with them. Since Groupon does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Groupon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Groupon and GetHuman affiliated?

GetHuman and Groupon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Groupon Contact Info

Information that GetHuman and its users have gathered about how to best reach Groupon
Groupon Live Chat

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