Groupon Live Chat
How to chat with Groupon by GetHuman
https://www.groupon.com/customer_supportLive Chat with Groupon Agents
- Chat is available 24 hours, 7 days.
- The average wait time (for agents to join) is 1 minutes.
- Current estimated wait time for an agent to join your chat window is 3 mins.
Topics from recent customer chat windows
I bought a car wheel alignment package for my car which needed to be aligned. A few mon...
Cant login to account and purchased trip but only one night not two
I was charged **.** for a vavoline oil change and never received my voucher I would lik...
Voucher code has said pending for ages, we booked groupon as we wanted to do the experi...
I want details about a holiday booked with Groupon.*I have not heard from the travel ag...
Groupon sent me the wrong item. I've been attempting to get assistance for * consecuti...
refund issue not fully refunded full amount and status of my refund , I had two differe...
Buenas tardes, deseo trabajar con ustedes para que vendan mis paquetes de estetica en...
I purchased a service from Demi & Darlene Spa (Item *: Item * **********) on October...
I NEED SOMEONE TO PLEASE CONTACT ME!!!!!!!!!! I NEED TO CHANGE the SHIPPING ADDRESS ON...
I need to cancel * Groupons that were accidentally ordered and I no longer want to use...
Good evening I’m trying to get my mom added to my reservation but was told by hotel man...
I need to add my mom to my hotel because I’m not of age and they said I have to have so...
I need to speak to a human being regarding fraud. I was contacted by my credit card co...
Help me with my issueGroupon Live Support Statistics
Live chat starting pointhttps://www.groupon.com/customer_support
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9:30am
Average wait1
Current wait3
Rank (overall)3
Alternate methodsweb or twitter or chat
Quality of communication60%
Quality of help79%
Customer votes58,089
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Chatting with Groupon Customer Service
Live chat with Groupon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Groupon about. We can usually help ensure a better outcome. This is the best way to live chat with Groupon because 1,724,766 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://www.groupon.com/customer_support are used to handling Order Never Arrived, Refund My Order, Change My Order, Update Account Info, Voucher Code Won't Work and other customer service issues. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Groupon with GetHuman and keep sharing with others so we can together make customer service less frustrating.
Contacting Groupon
While Groupon does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 3 ways to get in touch with them. Since Groupon does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Groupon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
Are Groupon and GetHuman affiliated?
GetHuman and Groupon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!