Groupon Live Chat

How to chat with Groupon by GetHuman

Live Chat with Groupon Agents
https://www.groupon.com/customer_support
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Live chat for customer support
Why did you want to chat with Groupon?

Topics from recent customer chat windows

I need to speak to a supervisor, please. Not about an order, but another issue. Thank you.
Tried to use the coupon extra** for a massage , thought it worked but it didn’t. Last d...
I work at the Wingate by six flags and I have a guest that checked in today. I accident...
Groupon is for $** and charged my account for $**
I was charged twice for the same groupon. I would like a credit back to my card for on...
Death in family. Family emergency and i need to cancel an existing order** speak to a c...
I was charged three additional times for service I used once.
I want to cancel two orders
Don't know how it happened but a order was made on my behalf on yesterday I did not mak...
I purchased in November VR experience in Richmond Hill and its no longer in my stuff
Hello, **I received a message stating that there was an error with my account. I change...
I have a charge on my bank statement for *.** and says groupon but on my groupon accoun...
I have been a loyal Groupon member and had to reset my PW due to login difficulty. I s...
Why do it take so long for my order request?
Help me with my issue

Groupon Live Support Statistics

Live chat starting point
https://www.groupon.com/customer_support
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
9am
Average wait
1
Current wait
2
Rank (overall)
5
Alternate methods
phone or web or email or twitter or chat
Quality of communication
54%
Quality of help
30%
Customer votes
58,095
Information last updated
Fri Jan 17 2020 10:00:00 GMT+0000 (UTC)

Chatting with Groupon Customer Service

Live chat with Groupon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Groupon about. We can usually help ensure a better outcome. This is the best way to live chat with Groupon because 1,724,766 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://www.groupon.com/customer_support are used to handling Order Never Arrived, Refund My Order, Change My Order, Voucher Code Won't Work, Update Account Info and other customer service issues. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Groupon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Groupon

While Groupon does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 5 ways to get in touch with them. Since Groupon does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Groupon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Groupon and GetHuman affiliated?

GetHuman and Groupon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chat with a Paid Expert

We partner with another US company that staffs highly-rated Groupon experts ready to chat and help with your issue for approx. $20-45, in case our free tools aren't working for you.
Chat with an Expert Now

Groupon Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with LivingSocialChat with HMRCChat with HuluChat with iTunesChat with JetBlueChat with Medicare
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!