Groupon Live Chat

How to chat with Groupon by GetHuman

Live Chat with Groupon Agents
https://www.groupon.com/customer_support
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Live chat for customer support
Why did you want to chat with Groupon?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Ordered * dog coats wrong size. Did hear from merchant but now cant connect with them...
You guy took my money off my card but I didn’t not get my tickets and I need to know wh...
I pay for couple massage no service no phone system does not let me make an*Appoitment
My name is Angela christian, I purchased a ticket to see george clinton & the parliamen...
We not received the payment yet been over a month
Non abbiamo potuto utilizzare il coupon per un soggiorno perche vista l emergenza covid...
what are groupon bucks?
Hello, I tried to buy a deal with my CheBanca! Mastercard Debit Card but a message appe...
Hi we need your help please
I want to purchase Greece travel but it doesn't say Miami airport. I want to know the...
I looked to see that it says I have my expensive item which I did not received I am ver...
Trying to order, won’t accept my address
I purchased a odeon voucher, * for £** deal and I didn’t get the vouchers via email but...
I ordered to ** minute massages from iwa spa and my order still says processing
Help me with my issue

Groupon Live Support Statistics

Live chat starting pointhttps://www.groupon.com/customer_support
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat3:30pm
Average wait1
Current wait3
Rank (overall)5
Alternate methodsweb or phone or email or twitter or chat
Quality of communication56%
Quality of help83%
Customer votes58,093
Information last updatedSat Jan 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Groupon Customer Service

Live chat with Groupon by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Groupon about. We can usually help ensure a better outcome. This is the best way to live chat with Groupon because 1,724,766 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://www.groupon.com/customer_support are used to handling Order Never Arrived, Refund My Order, Change My Order, Voucher Code Won't Work, Update Account Info and other customer service issues. When you chat with Groupon agents, they are most likely chatting with you from their call center located in India or Poland. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Groupon offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Groupon with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Groupon

While Groupon does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 5 ways to get in touch with them. Since Groupon does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Groupon? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Groupon and GetHuman affiliated?

GetHuman and Groupon have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Groupon Contact Info

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