GoPro Live Chat

How to chat with GoPro by GetHuman

https://gopro.com/contact-us
Live Chat with GoPro Agents
  • Chat is available Mon-Fri 6am-6pm, Sat-Sun 7am-4pm PST.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.

Topics from recent customer chat windows

Keep trying to buy the GoPro seven battery and charger for **** as it says on the websi...
I want gopro to solve my live streaming challenge, and in return, I'll explode their sa...
I have gift cards I need to use to buy the gopro hero *.*DO you offer that option?
Habe meine GoPro * nicht erhalten da anstelle des Nachnamens Service stand, da gleichz...
I have not received my order yet GoPro state that it has been delivered.
I purchased a GoPro for my friend. I had to enter my e-mail so my friend wouldn't know...
Bonjour *j'ai voulu faire une commande de la CAM*RA HERO* Black avec un abonnement d’un...
Bonjour, j’aimerai le statut de ma garantie. Mon num*ro de s*rie est le suivant : C...
My order is not showing up on GoPro Support site when I search for it
On Friday I took my go pro karma drone for a fly, and it suddenly became uncontrollable...
My GoPro Hero * (* weeks old, used only for *-* times since then) have a few problems...
I want to buy go pro black try all day to order sale price $*** plus I have the code di...
Want to use the trade up bonus for the go pro *. i have a digital camera but dont know...
Good morning,*yesterday someone stole my gopro. I would like to know if there is a way...
Help me with my issue

GoPro Live Support Statistics

Live chat starting pointhttps://gopro.com/contact-us
Department you chat withCustomer Service
Chat center hoursMon-Fri 6am-6pm, Sat-Sun 7am-4pm PST
Best time to chat9:30am
Average wait3
Current wait3
Rank (overall)1
Alternate methodschat or web
Quality of communication57%
Quality of help48%
Customer votes31,672
Information last updatedSun Apr 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with GoPro Customer Service

Live chat with GoPro by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with GoPro about. We can usually help ensure a better outcome. This is the best way to live chat with GoPro because 6,456 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://gopro.com/contact-us are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with GoPro agents, they are most likely chatting with you from their call center located in Englewood, CO or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 6am-6pm, Sat-Sun 7am-4pm PST. It's hard to tell if companies like GoPro offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting GoPro with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting GoPro

While GoPro does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 2 ways to get in touch with them. Since GoPro does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact GoPro? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are GoPro and GetHuman affiliated?

GetHuman and GoPro have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

GoPro Contact Info

Information that GetHuman and its users have gathered about how to best reach GoPro
More GoPro Contact Info

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