GoPro Live Chat

How to chat with GoPro by GetHuman

Live Chat with GoPro Agents
https://gopro.com/contact-us
Current Wait: 3 mins (avg 3)
Hours: Mon-Fri 6am-8pm, Sat-Sun 7am-4pm PST
Best alternative
Why did you want to chat with GoPro?
Chat topic: Where to buyChat topic: ComplaintChat topic: Technical supportChat topic: RepairsChat topic: ReturnsWant to chat for a different reason

GoPro Live Support Statistics

Live chat starting point
https://gopro.com/contact-us
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 6am-8pm, Sat-Sun 7am-4pm PST
Best time to chat
9am
Average wait
3
Current wait
3
Rank (overall)
1
Alternate methods
chat or phone or web
Quality of communication
51%
Quality of help
42%
Customer votes
31,666
Information last updated
Sun Apr 15 2018 10:00:00 GMT+0000 (UTC)
Best phone number
888-600-4659

Chatting with GoPro Customer Service

Live chat with GoPro by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with GoPro about. We can usually help ensure a better outcome. This is the best way to live chat with GoPro because 6,456 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case GoPro usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://gopro.com/contact-us are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with GoPro agents, they are most likely chatting with you from their call center located in Englewood, CO or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 6am-8pm, Sat-Sun 7am-4pm PST. It's hard to tell if companies like GoPro offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting GoPro with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting GoPro

While GoPro does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for GoPro is their 888-600-4659 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact GoPro? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

GoPro Contact Info

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