GearBest Live Chat

How to chat with GearBest by GetHuman

Live Chat with GearBest Agents
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Click "Live Chat"
Why did you want to chat with GearBest?

Topics from recent customer chat windows

I paid for the item and never got it!!!*!! So send it now or my money back PLEASE!!!?
I have been communicating about a problem.**When I tried to send the last response it s...
https:***ticket*ticket*cat**BELIEVE IT OR NOT--I STILL DO NOT HAE M...
My problem is that notwithstanding a lot of months I am waiting for my summer sandal t...
My grandson purchased a keyboard and didnt put any email in order for us to track:Moto...
OK here goes.. So, in Feb,(*-**) I attempted to order the brushless follow-me drone. T...
I have placed a order with this company and it took money out of my account and said wa...
I have ordered the following: *Dear customer,*Thank you for your order. He...
Hallo Ich habe Drei M*tzen bestellt,aber nur Eine erhalten**Sehr geehrter Kunde,*Vielen...
Hi. My name is Justin. I am a ** year old living in NJ. My mother is helping me with wr...
I've sent *-* emails ..m live chat w * dif reps n still no help no answers please i NEE...
Hello my name is Kevin Smith I ordered two items from your website it said it was deliv...
placed an order (*********************) for **mm tempered glass screen protector. once...
****o its about my defective tevice modelt***a- ive spent hours on this keyboard trying...
Help me with my issue

GearBest Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat1:45pm
Average wait1
Current wait2
Rank (overall)2
Alternate methodsemail or chat
Quality of communication45%
Quality of help41%
Customer votes36,373
Information last updatedSun Jan 16 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with GearBest Customer Service

Live chat with GearBest by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with GearBest about. We can usually help ensure a better outcome. This is the best way to live chat with GearBest because 7,452 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at are used to handling and other customer service issues. When you chat with GearBest agents, they are most likely chatting with you from their call center located in Wilmington, DE or Dominican Republic. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like GearBest offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting GearBest with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting GearBest

While GearBest does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 2 ways to get in touch with them. Since GearBest does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact GearBest? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are GearBest and GetHuman affiliated?

GetHuman and GearBest have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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GearBest Contact Info

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