Fitbit Live Chat

How to chat with Fitbit by GetHuman

Live Chat with Fitbit Agents
http://help.fitbit.com/?cu=1
Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Click "Live Chat"
Why did you want to chat with Fitbit?

Topics from recent customer chat windows

Mir ist Ersatz Fitbit versprochen worden unter dem Request ********* .Ein Fitbit charg...
My new fit it sense will not show**A code.
my watch shut down because i forgot to charge it. after i charged it it came back on bu...
I ordered a Fitbit yesterday and paid for one working day delivery. I have not received...
Fitbit Charge * won't charge?
When I tried to set up my account I was told that someone else had my email *That is as...
cracked face cover for fit bit versa * smart watch, request repair!
Fitbit Inspire * stuck in water mode. Seems to be a common occurrence among your custo...
My fitbit Alta HR just stopped working, and will not charge up. It is * years old and m...
less than two years ago I bought my wife a fit-bit versa. I have regretted it ever scen...
My fitbit stays at *% and won't charge any further. I have tried using different plug...
Can’t get texts on my verses watch
Ich habe fitbit charge * vorbestellt und bezahlt (***€),*aber nicht, wie versprochen, e...
Do you have Screen Protector for Fitbit Charge * available?*Where do I find on Fitbit online?
Help me with my issue

Fitbit Live Support Statistics

Live chat starting pointhttp://help.fitbit.com/?cu=1
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat10:45am
Average wait1
Current wait1
Rank (overall)5
Alternate methodsphone or web or email or twitter or chat
Quality of communication37%
Quality of help52%
Customer votes46,669
Information last updatedFri Oct 15 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-623-4997

Chatting with Fitbit Customer Service

Live chat with Fitbit by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Fitbit about. We can usually help ensure a better outcome. This is the best way to live chat with Fitbit because 44,490 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Fitbit usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://help.fitbit.com/?cu=1 are used to handling Repairs, Device Support, Return an Order, Problem With the App, Warranty Claim and other customer service issues. When you chat with Fitbit agents, they are most likely chatting with you from their call center located in Singapore or California or Texas. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Fitbit offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Fitbit with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Fitbit

While Fitbit does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Fitbit is their 877-623-4997 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Fitbit? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Fitbit and GetHuman affiliated?

GetHuman and Fitbit have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Fitbit Contact Info

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