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Factorydirectparty.com Customer FAQ

Top Answers & How-to Guides

What is Factorydirectparty.com's Phone Number?

The question we are asked most often is about how to talk to Factorydirectparty.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a sample before placing a large order?

Yes, we offer the option to request a sample before placing a large order. We understand that it is important for our customers to...
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Returns

What is the return policy for Factorydirectparty.com?

At Factorydirectparty.com, we strive to provide exceptional customer service. We understand that sometimes a return is necessary, and...
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What if I receive a damaged or defective product?

If you receive a damaged or defective product from Factorydirectparty.com, we apologize for any inconvenience caused and will resolve...
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Order Management

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but please be aware that we strive to process and ship orders as...
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Can I track my order?

Yes, you can track your order at Factorydirectparty.com. Once your order has been shipped, you will receive a confirmation email with...
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Payment Methods

What payment methods are accepted on Factorydirectparty.com?

Factorydirectparty.com accepts various payment methods for customer convenience. We offer secure and easy payment options to ensure...
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Shipping

How long does shipping take?

At Factorydirectparty.com, we strive to provide efficient and timely shipping to our customers. The duration of shipping will depend...
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Do you offer international shipping?

Yes, Factorydirectparty.com offers international shipping to accommodate customers outside of the United States. We understand that...
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What is the difference between standard and expedited shipping options?

The difference between standard and expedited shipping options is the timeframe in which your order will be delivered. Standard shipping...
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Minimum Order

What is the minimum order quantity?

The minimum order quantity at Factorydirectparty.com varies depending on the product category. For most items, there is no minimum...
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Discounts and Promotions

Are there any discounts or promotions available?

Yes, there are discounts and promotions available at Factorydirectparty.com. We frequently offer special deals and promotions on our...
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Wholesale

Do you offer wholesale pricing?

Yes, we offer wholesale pricing at Factorydirectparty.com. We understand the needs of businesses and event planners who require large...
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Samples

Can I request a sample before placing a large order?

Yes, we offer the option to request a sample before placing a large order. We understand that it is important for our customers to...
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Help me with my Factorydirectparty.com customer service issue

Ask any question you have about Factorydirectparty.com customer service. We will do our best to get you answers right away.
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