BarkBox Live Chat

How to chat with BarkBox by GetHuman

https://barkbox.com/contact-us
Live Chat with BarkBox Agents
  • Chat is available Mon-Fri 9am-12am EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.

Topics from recent customer chat windows

Have been trying for months to cancel a subscription my granddaughter entered into (whi...
I have tried over and over to cancel my subscription and barkbox will not contact me ba...
My box is stuck at a FedEx location...its been over a week it keeps changing the delive...
I got billed $**.** and didnt have a renewal date nor did I request a renewal date I w...
Hi*I’m wondering where our latest bark boxes are, please!!!*We are due the January box...
I want to cancel my box plan prescription I am no longer satisfied with this service I...
I just wanted to canceled now
I have asked you to stop sending me orders Many many times you can call me...
Hi i ordered a dress from the site.I payed for it *-* weeks ago.I checked with my bank...
I took my first order and I haven’t received it on the mail
I received a treat that was moldy and chalky yesterday in the bark box. My dog would no...
Just please get freaking hold of me PLEASE
We receive barker box monthly, our puppy, Edsel, tears up toys within * to ** min, do n...
After receiving his box he rips up or tears up toys within * to ** minutes I only wis...
Help me with my issue

BarkBox Live Support Statistics

Live chat starting pointhttps://barkbox.com/contact-us
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-12am EST
Best time to chat3pm
Average wait1
Current wait3
Rank (overall)1
Alternate methodschat or email
Quality of communication78%
Quality of help43%
Customer votes33,403
Information last updatedSat Apr 20 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with BarkBox Customer Service

Live chat with BarkBox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with BarkBox about. We can usually help ensure a better outcome. This is the best way to live chat with BarkBox because 3,756 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://barkbox.com/contact-us are used to handling Missing Order, Account Access, Missing Items, Return an Order, Refund a Charge and other customer service issues. When you chat with BarkBox agents, they are most likely chatting with you from their call center located in Richardson, TX or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-12am EST. It's hard to tell if companies like BarkBox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting BarkBox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting BarkBox

While BarkBox does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 2 ways to get in touch with them. Since BarkBox does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact BarkBox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are BarkBox and GetHuman affiliated?

GetHuman and BarkBox have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

BarkBox Contact Info

Information that GetHuman and its users have gathered about how to best reach BarkBox
More BarkBox Contact Info

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