BarkBox Live Chat

How to chat with BarkBox by GetHuman

Live Chat with BarkBox Agents
https://barkbox.com/contact-us
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-12am EST
Use this link to chat with them online
Why did you want to chat with BarkBox?

Topics from recent customer chat windows

need to cancel account, dog has passed away.
i would like to cancell my account
called in January to cancel.*said still had paid months*want to make sure subscription...
I have been trying to order bark box but must speak with a representative before order...
I do not have an account with you but $**.** is being taken out of my account every month.
My puppy can't play with * of the Toys that came in his first box because he chokes on...
My puppy can't have * of the Toys in the first box he got because he chokes on the fur...
Hello I was just wondering if my puppy was getting the special ****** shipment this tim...
I need to cancel my Barkbox subscription. I have had medical expenses and cannot affor...
I haven't received any emai confirming my order
Hello, I tried to call TWO DIFFERENT customer service phone numbers and received a stra...
I would like to restart my dog Bronn's ** month sub...We also have a lab added to the f...
I need to send the May box to a different address
I need to cancel my subscriptions because of money issues.. R*****@***.com is my address
Help me with my issue

BarkBox Live Support Statistics

Live chat starting pointhttps://barkbox.com/contact-us
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-12am EST
Best time to chat3pm
Average wait1
Current wait2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication47%
Quality of help74%
Customer votes33,428
Information last updatedTue Nov 24 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number+1 855-944-2275

Chatting with BarkBox Customer Service

Live chat with BarkBox by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with BarkBox about. We can usually help ensure a better outcome. This is the best way to live chat with BarkBox because 3,756 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case BarkBox usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://barkbox.com/contact-us are used to handling Missing Order, Account Access, Missing Items, Return an Order, Refund a Charge and other customer service issues. When you chat with BarkBox agents, they are most likely chatting with you from their call center located in Richardson, TX or Argentina. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-12am EST. It's hard to tell if companies like BarkBox offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting BarkBox with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting BarkBox

While BarkBox does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for BarkBox is their +1 855-944-2275 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact BarkBox? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are BarkBox and GetHuman affiliated?

GetHuman and BarkBox have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

BarkBox Contact Info

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