Amtrak Live Chat

How to chat with Amtrak by GetHuman

Amtrak does not offer customer support through live chat.
Why did you want to chat with Amtrak?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Need to change train ticket
Need to change my Amtrak train ticket
I missed my train at *PM *-**-** and I would like to know can I still use th...
I want to know if I can travel by train with a mobility scooter and my ** lb dog. The...
I couldn’t get on a train yesterday because there was no room for my bicycle. I want to...
Reschedule train ride
I don’t receive my verification code to log in to purchase my ticket
I need to change my departure date. I have been ill and need to wait a few days.
Hi there team! Currently created a new account on Amtrak.com, not receiving verificatio...
Need to apply credits to new ticket
I want to schedule a train ride.
I would like to change the date of my reservation from the **th of June to the **st of...
I need to locate a bag I left on the train
Need to change the name on one of the tickets. It is spelled incorrectly.
Help me with my issue

Chatting with Amtrak Customer Service

GetHuman always knows the way to live chat with a company like Amtrak when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 137,892 customers have searched for Amtrak live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Amtrak customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Amtrak customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Amtrak is because they have Make a Booking, Refund, Missing Items, Cancel or Change Booking, Problem With a Trip and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or email or web or twitter information for your specific problem. It's hard to tell if companies like Amtrak offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Amtrak with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Amtrak

While Amtrak does not offer live chat, they do have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Amtrak is their 877-444-4773 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Amtrak? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Amtrak and GetHuman affiliated?

GetHuman and Amtrak have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Amtrak Contact Info

Information that GetHuman and its users have gathered about how to best reach Amtrak
Amtrak Live Chat

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