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Alice.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Alice.com Customer Service?

The question we are asked most often is about how to talk to Alice.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Alice.com's shipping policy?

Alice.com offers free shipping on all orders over $49. For orders below $49, a flat fee of $4.99 is charged. We strive to ensure prompt...
Ask any question you have about Alice.com customer service, get an answer now.
Contact Alice.com customer service

Returns and Exchanges

How do I return a product?

To return a product purchased on Alice.com, simply log in to your account and go to your purchase history. Find the item you wish to...
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Can I cancel or modify my order?

Yes, you can cancel or modify your order on Alice.com. We understand that circumstances can change, and we want to make the process...
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Payment Methods

What forms of payment does Alice.com accept?

Alice.com accepts all major debit and credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, they...
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Order Tracking

Can I track my order on Alice.com?

Yes, you can track your order on Alice.com. Once your order is placed, you will receive an email confirmation with a tracking number....
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International Shipping

Does Alice.com offer international shipping?

No, Alice.com does not offer international shipping at this time. We currently only ship within the United States. We apologize for...
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Privacy Policy

What is Alice.com's privacy policy?

Alice.com takes the privacy and security of our customers' personal information very seriously. We are committed to protecting your...
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Gift Cards

Does Alice.com offer gift cards?

Yes, Alice.com does offer gift cards. These gift cards are a great option for those who want to give others the opportunity to shop...
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Referral Program

What is the Alice.com referral program?

The Alice.com referral program is a way for users to earn rewards by inviting friends and family to join Alice.com. When a user refers...
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Membership Fees

Are there any membership fees on Alice.com?

No, there are no membership fees on Alice.com. Our platform is completely free to use. You can browse through a wide range of products,...
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Shipping Policy

What is Alice.com's shipping policy?

Alice.com offers free shipping on all orders over $49. For orders below $49, a flat fee of $4.99 is charged. We strive to ensure prompt...
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Help me with my Alice.com customer service issue

Ask any question you have about Alice.com customer service. We will do our best to get you answers right away.
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