AEP (NJ) Live Chat

How to chat with AEP (NJ) by GetHuman

Live Chat with AEP (NJ) Agents
https://www.aepenergy.com/contact
Click "Start Chat" on the right
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 7am-6pm CST
Why did you want to chat with AEP (NJ)?
Chat topic: Setup serviceChat topic: Book appointmentChat topic: Change appointmentChat topic: Meter readingChat topic: Cancel serviceWant to chat for a different reason

AEP (NJ) Live Support Statistics

Live chat starting point
https://www.aepenergy.com/contact
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 7am-6pm CST
Best time to chat
10:15am
Average wait
1
Current wait
2
Rank (overall)
1
Alternate methods
chat or web or phone
Quality of communication
62%
Quality of help
39%
Customer votes
23,554
Information last updated
Mon Sep 17 2018 09:00:00 GMT+0000 (UTC)
Best phone number
866-258-3782

Chatting with AEP (NJ) Customer Service

Live chat with AEP (NJ) by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AEP (NJ) about. We can usually help ensure a better outcome. This is the best way to live chat with AEP (NJ) because NaN customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AEP (NJ) usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.aepenergy.com/contact are used to handling Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. When you chat with AEP (NJ) agents, they are most likely chatting with you from their call center located in Wilmington, DE or Jamaica. Live chat is rarely available 24/7, and this department is open Mon-Fri 7am-6pm CST. It's hard to tell if companies like AEP (NJ) offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AEP (NJ) with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AEP (NJ)

While AEP (NJ) does offer live chat as a way to get help, they also have a phone number. In total, there are 3 ways to get in touch with them. The best phone number for AEP (NJ) is their 866-258-3782 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AEP (NJ)? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

AEP (NJ) Contact Info

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