What should I do if I receive a bill that seems incorrect?

If you receive a bill that appears to be incorrect from AEP New Jersey, it is advisable to carefully review the bill to understand the details. Check for discrepancies in the charges, such as unusual usage patterns or unfamiliar fees. It is important to compare the current bill with your previous bills to see if there are any significant changes that warrant further investigation. If after reviewing the bill you still believe it to be incorrect, AEP New Jersey generally recommends contacting their customer service to address your concerns. While I do not recommend contacting them directly, you can find the appropriate contact information or support options on their official website. When you reach out, it is helpful to have your account information and the bill in question readily available, as this will assist customer service in resolving the issue more efficiently. They will typically guide you through the process, which may involve reviewing your account details, explaining any specific charges, and making necessary adjustments if an error is confirmed. Remember that customers are often protected by regulations that ensure accurate billing practices, so do not hesitate to seek clarification or corrections as necessary. Your satisfaction as a customer is important, and addressing billing concerns promptly will often lead to a satisfactory resolution.