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Custom Ink Customer FAQ

Top Answers & How-to Guides

What is Custom Ink's Phone Number?

The question we are asked most often is about how to talk to Custom Ink customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my own design or logo for printing?

Yes, Custom Ink allows you to use your own design or logo for printing. We understand that you may have a unique vision or brand identity...
Ask any question you have about Custom Ink customer service, get an answer now.
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Ordering

How do I place an order?

To place an order with Custom Ink, you can easily do so online through our website. Simply navigate to the design lab where you can...
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Can I add additional items to my existing order?

Yes, you can add additional items to your existing order with Custom Ink. We understand that your needs might change over time or you...
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Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but the ability to do so may depend on the specific circumstances...
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Tracking

How can I track the status of my order?

You can easily track the status of your order by logging into your Custom Ink account and visiting the "My Account" page. From there,...
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Minimum Quantity

What is the minimum order quantity?

At Custom Ink, there is no minimum order quantity. Whether you need a single custom item or a large batch, we are here to fulfill your...
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Proof of Design

Can I see a proof of my design before ordering?

Yes, Custom Ink provides customers with the option to see a proof of their design before placing an order. Once you have uploaded your...
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Delivery Time

What is the estimated delivery time for my order?

The estimated delivery time for your Custom Ink order varies depending on several factors. The complexity of your design, quantity...
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Payment Methods

What payment methods do you accept?

At Custom Ink, we offer a variety of convenient payment methods to ensure a seamless purchasing experience. We accept all major credit...
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Bulk Discounts

Do you offer discounts for bulk orders?

Yes, Custom Ink offers discounts for bulk orders. We understand that many customers require large quantities of custom merchandise...
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Return Policy

What is your return policy?

Our return policy at Custom Ink is designed to ensure customer satisfaction. If for any reason you are not completely satisfied with...
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International Shipping

Do you offer international shipping?

Yes, Custom Ink offers international shipping. We understand that our customers come from all over the world, so we are happy to ship...
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Custom Design

Can I use my own design or logo for printing?

Yes, Custom Ink allows you to use your own design or logo for printing. We understand that you may have a unique vision or brand identity...
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Help me with my Custom Ink customer service issue

Ask any question you have about Custom Ink customer service. We will do our best to get you answers right away.
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