YouTube Customer Service Issues

I reported a video by Trump & Candace Owens on YouTube for being inappropriate and propagandistic, requesting they not show me similar content. However, YouTube accused me of hate speech and terminated my account. I am now unable to access the music and albums I purchased on Google Play Music as YouTube is blocking me from transferring the files. Although I understand YouTube can close accounts at their discretion, I disagree with them controlling access to music I paid for, without offering a full refund. I suspect my account may have been compromised as my email is incorrect on the platform.

My YouTube channel was terminated when I left my phone unattended briefly. Upon returning, I found an email stating my account was suspended due to inappropriate language. I did not post the content and suspect it was a friend. Although I appealed, the channel remains terminated. I believe a three-month suspension would be more reasonable.

Hello YouTube Team, I received a rejection for YouTube monetization citing errors on three videos. I granted YorubaHood temporary copyright access but later withdrew it when transferring the videos to my channel, CBox. The monetization denial is linked to these videos. African Content holds ownership, and the contract authorizing the temporary transfer to YorubaHood is at your disposal for review. I anticipate your guidance. Thank you, Gabriel Omolaiye African Content Limited

Good morning, I am facing continuous threatening messages from individuals who have been using all my videos on their channel. There is evidence of them even coming to my residence. Despite reporting to the police, they advised me to follow a particular procedure. It has been a challenging five years, especially as my girlfriend suffered a stroke and two stillbirths. The "Chatty Patty Bionic Steve" channel and "Google CHINKSEY" are among those duplicating my content, causing unnecessary trouble. I have been consistently blocked for merely defending myself. I urge for urgent action to address this issue.

Unknown Coatings, LLC features an extensive collection of over 90 instructional videos for powder coaters. Shawn S. of Salt Lake City, Utah, has reportedly been selling powder coat units for nearly $[redacted] each to individuals who regarded him as a trusted friend and mentor, only to fail to deliver the units as promised. Allegations suggest that when customers request refunds or the delivery of the units, Shawn deletes their negative comments and fails to address their concerns, leading to frustration and disappointment among at least 6 known affected individuals who have since connected with each other. This pattern of behavior, coupled with the requirement to use payment apps like Venmo or Zelle, limits consumers' ability to seek recourse in cases of non-delivery. Despite efforts to involve Venmo, the individual's bank, and state authorities, the matter remains unresolved, prompting further action with Utah Consumer Affairs, the Better Business Bureau (BBB), and local law enforcement to address the fraudulent practices.

YouTube terminated my account without warning, citing policy violations in my comments. I appealed their decision, requesting details about the alleged violations. Their response only stated they reviewed my appeal and upheld the violation. I am confused because I don't recall what I said, especially when considering the content of many other videos on the platform. My options seem limited - to somehow reach a real person (doubtful) or create a new account. Unfortunately, my phone is linked to my previous account, making it impossible to access YouTube on my phone due to Google's ownership.

My comments were disabled by YouTube, not by myself, and they remain disabled. Most of my videos are songs without children and do not violate guidelines or feature any children in compromising positions. Despite this, commenting remains disabled on all my videos, which is frustrating. Who should I contact regarding this issue? Thank you, Nathaniel S. Hardy, Jr.

I am currently experiencing an issue with the movie "Belly" that I rented. When I play the movie, I can hear the audio but there is only a black screen, no visual. I am seeking assistance from tech support to resolve this matter. The provided response options do not address the seriousness of the situation. I feel frustrated as I have not received the service I paid for. This experience has led me to lose trust in renting movies through Youtube.

Whenever I mention the word "username" in a comment, the comment is always deleted. I have tried to contact the YouTube Team via Twitter, but after waiting for a month, they apologized and stated they were unable to provide a fix for this issue. Instead, they asked for feedback to improve their app. It is incredibly frustrating because I cannot participate in giveaways or interact as I usually do by including my username like "Username: imortal2564." This specific format always results in my comment being removed, while other comments go through without any problem.

I signed up for the online streaming trial on November 5 through my Roku TV. During the setup, it requested my card details and charged it the same day. However, I am now frustrated as my card has been debited four times: November 9, November 23, December 7, and now again today, December 21. This level of service is disappointing, especially considering it's for only two months of service. It is concerning that these charges have occurred without my approval, and I am unable to contact anyone for assistance. I am extremely frustrated by this situation.

I am experiencing severe buffering issues daily while using my Roku for YouTube. My Spectrum internet account is new and has been checked to be in working order. Interestingly, Netflix works fine on the same device. Seeking help has been challenging with long wait times for phone support, and video troubleshooting hasn't resolved my problem. As a senior citizen, I find it difficult to implement technical video suggestions. Any advice on resolving this matter would be greatly appreciated. Thank you.

I recently noticed a charge of $64.99 on my credit card statement that I don't recognize. As a new owner of a smart TV, I'm still getting accustomed to it all, and I believe I may have unintentionally subscribed to a paid version of YouTube, thinking it was included with a sign-up. I was under the impression that the app on my TV was free. I kindly request a refund for this charge as I continue to learn how everything functions. I may consider signing up for a paid subscription at a later time. Thank you for your assistance.

I am reaching out about the YouTube Channel "G World Records," which I have converted into a Record Label that I fully own. All content on the channel is under my ownership and I hold all rights to it. I recently applied for YouTube Partnership on December 4th, [redacted], after meeting the Subscriber and Watch Hour Requirements through my song "Gal Kurey," which was uploaded on my channel and distributed digitally through DistroKid via my Record Label. Despite opting into YouTube Money and Content ID on DistroKid and ensuring no copyright claims on my music video, my partnership application was inexplicably denied, falsely claiming I was using someone else's content. I am the sole owner of all content on the channel.

I have a question regarding my Apple tax invoice. I've noticed that you have been deducting money twice a month on the 12th and 22nd throughout this year, [redacted]. Originally, I had only agreed to a once-a-month payment schedule. However, in December, I've observed that three payments were debited. Given the frequency of deductions this year, it seems like my account should have a surplus balance. Could you please look into this and provide some clarification? Your assistance in resolving this matter would be highly valued.

When we were setting up YouTube on our TV, we initially used a Mastercard for the purchase. However, we accidentally used a debit card for the next transaction. Currently, we are being charged $71.16 monthly on both my Mastercard and checking account. Please reimburse the extra charges made to my Mastercard and ensure that the monthly fee is deducted using the debit card moving forward. Thank you.

My YouTube account was suspended unjustly after a heated exchange with another user. Despite not using any racial slurs, the other person resorted to name-calling and obscenities. I confronted them with factual information, but they continued with derogatory remarks. Feeling unfairly treated, I plan to escalate the issue. Unfortunately, professional assistance is financially out of reach. Seeking a resolution, I aim to reach out to YouTube founders Steve Chen, considering my own family ties to the Asian community. If needed, I will also explore contacting Jawed Karim or Chad Hurley, as advised by military principles from my past.

The comments section on my page has unexpectedly turned off, affecting the album release that has been running smoothly for two years. There is no inappropriate content in the songs, and I have all the necessary copyrights in place. The album is distributed by Distrokid, ensuring content clearance. I value the feedback from listeners and need to have the comment section restored. I would appreciate any assistance you can offer. Thank you for your attention to this issue. I have been satisfied with the service provided thus far and hope to maintain this positive experience. Thank you, Greg Tyner 12/20

Hello, I recently commented on a video showing police brutality towards a man who was filming outside a police station. Following my comment, I was unable to access YouTube. I did not use any offensive language or target any specific individual, I only shared what I witnessed. Could you please advise me on how to appeal this issue? My name is Neil Smith, and I apologize for any unintended actions on my part. I will refrain from making political comments in the future. Thank you.

My YouTube account got suspended, and I really want to get it back. I posted comments on social and political issues that were not well-received due to community standards. I expressed my thoughts on recent events like the George Floyd murder, Charlottesville, and the political divide in the country, which led to my account being suspended. As a Vietnam War veteran with experience in combat, I was upset by the news of violence and felt the need to speak up. I'm an artist and musician, and I miss sharing my music on YouTube. I won't engage in controversial topics anymore, but I believe in freedom of speech. Despite facing discrimination for my skin color and beliefs, I consider myself one of the good guys. - E.L. Orona

YouTube has notified me of the following: "Dear Brandon Bot, Upon reviewing your content, we have identified severe or repeated violations of our Community Guidelines. Consequently, we have taken down your YouTube channel. We understand that this news may be distressing, but ensuring a safe environment for all users is our priority. If a channel significantly breaches our policies, we remove it to safeguard our platform's integrity. However, if you believe there has been a mistake, you can appeal this decision. Further details about the relevant policy and the appeal process can be found below. Summary of our policy: Content that involves spam, scams, or deceptive commercial practices is prohibited on YouTube." I would appreciate any advice on resolving this issue.