YouTube Customer Service Issues

Regarding the concerns raised in the 60 Minutes article, implementing specific internet domains like youtube.kid for child-friendly content and youtube.xxx for adult material could help address many issues. By making it a felony for users to upload explicit content outside designated domains like .xxx, it could reduce the reliance on costly filters that quickly become outdated. It seems that the influence of filter-selling companies on the US Congress has stalled action on this matter. The internet's creators foresaw these challenges and established potential solutions preemptively, unlike current legislative actions.

I applied for a student YouTube membership using my college email address instead of a Gmail account. YouTube confirmed my eligibility, but I can't log in with my college email. When I tried using a Gmail account, it said the membership was already redeemed. I need help changing my email to complete the student membership sign-up. Thank you for your assistance.

My son's bank card was mistakenly charged for a YouTube Premium subscription on 5/12/19 totaling $14.99. The card belongs to A. Gillies, and this transaction was not authorized as my son has special needs and did not set this up. I need to prevent any further charges on his bank card. I am his mother and caregiver. You can reach me at [redacted] or 0[redacted]68. Please provide a contact number for me to call to resolve this issue. Thank you, Bronwyn

I would like to cancel my YouTube TV membership. I initially signed up for the free trial, but I've been finding it difficult to locate the option to cancel it. Please ensure my membership is canceled as I do not wish to be charged $53. The cancellation process seems unclear, making it feel suspicious. Please, without delay, cancel my free trial of YouTube TV. Thank you.

Hello, I noticed a decrease in the number of viewing hours on my channel. Over the last three months, I had approximately [redacted] viewing hours, but yesterday I only saw [redacted] hours under the monetization option. Strangely, YouTube analytics still shows around [redacted] hours. I'm curious to know which one is accurate - the monetization data or YouTube analytics. Moreover, I'm puzzled about why the number of viewing hours is decreasing. Thank you for your help! Best, Khawla YouTube Channel: Khawla Easy DIY

Onision must be stopped immediately. There are serious concerns about the safety of those around him, especially his children. There's fear that he may harm his kids or be engaging in inappropriate behavior, like grooming. It's crucial for the well-being of the children that they are removed from his care. His content involving rape and young children is disturbing, like his videos rating the attractiveness of minors. Taking action, such as what has been done by Patreon, to delete his channel is necessary. Without intervention, this could escalate into a situation like what happened with Austin Jones.

I am having trouble accessing YouTube TV after my trial period ended. Despite this, you have been deducting monthly payments. Due to my recent hospitalization, I have been unable to address this promptly. I am frustrated with the lack of customer service available. It shouldn't be this difficult to reach a live representative. I am requesting a full refund for all the payments deducted. Thank you, Patty B.

Hello, I'm Landon Campbell from Bluegrass Harley Davidson in Louisville, KY. Over the years, we've had various marketing managers who tried to utilize YouTube for videos. Currently, we have three separate channels on YouTube, but none of the current marketing staff have the login information for any of the channels. Is it possible to consolidate the three existing accounts into one so we can gain access to them? We would like to have the relevant personnel associated with the channel provide their information so we can access it. Feel free to contact me at the dealership at [redacted]. Thank you in advance for your assistance.

I am launching a new channel called "Spiritual Tarot by Bre" to replace my current channel, "Malachi Tarot." I am seeking assistance in transferring my subscribers to the new channel and adding a link to my website and email. Please reach out to me soon. Thank you and Happy Holidays! - Brenda N. Email: [redacted] Phone: [redacted]

My YouTube channel was unexpectedly accessed by an unknown individual. As a Singer Songwriter, I have faced challenges with haters, potentially leading to unauthorized access wherein my channel was misused for spamming. Consequently, my channel was suspended. I am appealing to the YouTube team to reinstate my channel, assuring them that I will take all necessary measures to enhance its security and prevent any future spamming incidents.

I had a YouTube channel two years ago linked to my Gmail account. I decided to change the Gmail name to match the new channel name, although it took some time for the changes to take effect. Unfortunately, I missed updating my channel and now I am unable to access it. The channel is still available, but I cannot log in. Additionally, I changed my Gmail name to my personal name. Could this be the reason for my lack of access? How can I regain control of my channel?

I am dealing with a distressing situation where my ex has created a malicious video targeting me. The video contains false information and invades my privacy, which is deeply concerning as I value my privacy. It is clear that the video was made to garner attention and monetary gain by misleading viewers. Additionally, my ex is soliciting money under false pretenses, which violates the platform's policies. This video is not only damaging my reputation by spreading misinformation but also constitutes a form of severe harassment. I kindly request the video to be removed promptly to prevent further harm and misrepresentation.

I have observed that on various channels I follow, notably "Tony Heller", the platform does not consistently reflect that I have watched videos in their entirety. Sometimes the red progress bar indicating I watched the video fully disappears hours or days after viewing, making it seem like I never watched the content. This inconsistency troubles me as it may affect the channel's viewership statistics unfairly. I diligently watch every second of the videos and believe the creator, Tony Heller, should receive proper credit. I seek clarification on why this issue happens and how it impacts the video count. Also, I am concerned about any potential demonetization of Tony Heller's channel.

I recently purchased a new phone, leading me to create a second Google account to hasten the setup process. However, I subsequently recovered my original Google account and now have both accounts on my phone. I encountered an issue when attempting to upload a new video created with the PowerDirector app to my YouTube channel; it prompted me to create a new channel even though I believe I selected my old Google account during this process. Consequently, I created a new channel, and the video ended up there. This situation is problematic for both me and my subscribers who have been following my existing YouTube channel for nearly two years. Furthermore, I am unable to locate my new channel containing the video on YouTube. I would appreciate it if this matter could be addressed promptly.

I manage a channel called Appreciate The Game. Recently, I was approved for partnership and monetized my videos. Although I can see the green monetization icon on my videos indicating they are monetized, I am not seeing any ads when I watch them. Additionally, when I check the revenue section of my analytics, it shows that I have not earned anything even though one of my monetized videos has received around [redacted],[redacted] views since yesterday evening. I am confused as to why this is happening. Thank you for any help or insights you can provide.

My YouTube account under the email [redacted] with the name GARAM MUDDA was disabled shortly after I uploaded a video addressing the issue of increasing rapes in India. I received no prior notice of this action. I am seeking clarification on the specific issue that led to my account being disabled so that I can address it accordingly. Kindly consider restoring my account as soon as possible. Your prompt assistance in this matter would be greatly appreciated.

Hello Youtube Team, I am Anupam Yadav, the creator of the Youtube Channel "Beast Is Live," dedicated to streaming PC games daily. Recently, my Monetization was approved on November 27th, but unfortunately, it was unexpectedly removed the next day due to invalid clicks. This has happened to me for the third time now, affecting my previous channels as well, despite my efforts to rectify the situation with Youtube. I have faced challenges with my previous channels, "Beast Indian Gamer" and "Beast Indian Gamer 2.0," where Monetization was disabled due to the same reason. Despite meeting the criteria for monetization on my latest channel, "Beast Is Live," it has suffered a similar fate within a week of approval. I have diligently followed Youtube's guidelines and have invested time and resources to enhance the viewer experience. Despite multiple attempts to resolve this issue through Youtube's automated responses, I am still struggling to reinstate monetization. I am reaching out in hopes of finding a resolution to this recurring problem and have attached relevant information for your reference. For further assistance on this matter, please contact me at [redacted] Your attention to this matter is greatly appreciated. Thank you for your understanding. Best regards, Anupam Yadav (Beast Is Live)

Dear Youtube Team, I am Anupam Yadav and I operate the Youtube Channel named Beast Is Live where I stream PC games daily as a part of my routine. On 27 November, my Monetization was approved, marking a success for my hard work. Unfortunately, on 28 November, my Monetization was unexpectedly revoked due to invalid click activity. Surprisingly, this is the third time I have faced this issue. Initially, my first channel, Beast Indian Gamer, encountered the same problem resulting in disabling the monetization on 8/8/[redacted]. Despite contacting Youtube and having the issue resolved, a month later, my monetization was disabled again for the same reason. Undeterred, I created a new channel, Beast Indian Gamer 2.0, met the eligibility criteria, and regained monetization only to have it disabled once more within a week due to invalid clicks. Feeling disheartened, I started afresh with a new channel, Beast Is Live, focusing on streaming PC games with popular Youtube creators. Despite having modest viewership ranging from 10 to 40 viewers, I faced accusations of invalid clicks leading to my monetization being disabled for the third time. I have invested time and resources in providing quality content to my viewers. However, the recurring issue has been demoralizing. I hope to resolve this matter and kindly request your assistance in restoring my monetization. Thank you for considering my case. Sincerely, Anupam Yadav (Beast Is Live)

While residing in China, I established my YouTube channel and attempted to activate monetization by selecting China as the region, only to discover that monetization is unavailable in China. I then tried to change the region to another country without success. Now that I am residing in Saudi Arabia and eager to monetize my videos, I am seeking assistance in updating my location to Saudi Arabia. Thank you for your support. The email linked to my channel is [redacted]

I was charged five times for 1 dollar each in Canadian currency in a single day. Please contact me as soon as possible as I cannot afford for this to happen again. I am on long-term disability insurance for lupus, and I need to keep track of every penny. These charges do not make sense, and I rely on this money monthly. These $1 charges can accumulate, and this has never occurred before I sent an email to YouTube. Please reach me at [redacted] urgently to address this matter. Thank you very much, Stasha (Stacia) Kurtz from Winnipeg, Manitoba, Canada.