YouTube Customer Service Issues

In mid-June, a scammer posing as YouTube contacted me requiring my password to supposedly examine my channel. Believing it was legitimate, I provided the password. Shortly after, the imposter took over my channel, posting numerous spam and commercial videos. Despite my efforts and YouTube's assistance, my channel got suspended due to the spam videos. I have explained the situation to YouTube, but they continue to send automated messages stating my channel's suspension without considering my explanation. I am frustrated with the lack of response and just want my channel unsuspended. I can provide evidence that I did not upload the spam videos and that my channel was compromised. I simply request YouTube to rectify the situation by unsuspending my channel, and I am willing to provide any necessary details concerning my channel.

One of my favorite YouTubers, Carmen King, has recently been demonetized. She has a massive loyal following that adores her. Carmen has brought us so much joy and confidence to be authentic. This is her livelihood, and I am dismayed that her channel was targeted when there are many other channels doing and saying far worse things without consequence. I kindly request that the platform reconsider and review her case, as Carmen deserves better treatment. While her content may not be suitable for children, she is not trying to target them. Please find a more appropriate way to regulate what children access online without impacting creators like Carmen who rely on this for their living. It is unfair that some channels featuring explicit content can thrive while Carmen faces demonetization. Please reassess this decision for the sake of fairness.

Hello YouTube Community, I have an idea for a feature on YouTube. I was thinking it would be great if there was a button that viewers could click while watching a video to make it clean. Although some popular YouTubers already find ways to clean up their content, having a universal option could benefit everyone. Personally, I enjoy funny videos that contain cursing, but I would love for my younger brother to be able to watch them with me. If there was a button to "clean/monetize" the content, it would make it more accessible for a wider audience, including children. I believe this feature could be beneficial for creators looking to reach a broader age range with their videos. I'm not sure if this is a viable suggestion, but I wanted to share it with you all to see what you think! Thank you, Ronnie

Please refund the Indian Rs. 99 withdrawn from my Debit card on July 4, [redacted] for a YouTube Music subscription. I paid Re. 1 on May 15, [redacted] for a trial that was unsatisfactory. I did not authorize any membership, which I canceled on July 4, [redacted]. It is not legal to withdraw money without consent. I have informed my bank about this issue. Kindly return the amount to my bank account. Thank you, Dr. R. S. Muralidharan.

I've noticed that occasionally, my comments on YouTube, especially those from a more conservative viewpoint, seem to be shadowbanned. To check this, I click on the links provided. For example, this comment seems to be visible: [redacted] However, when I replied to the video owner with a longer comment, it appears that my reply was shadowbanned: [redacted]. I tested this by posting a brief comment: [redacted]. I asked the video owner if they were responsible for the shadowban, and they denied it. It seems like YouTube might be censoring my comments selectively. How can I address this issue with YouTube to ensure my comments are not shadowbanned in the future?

A few years ago, my sister unintentionally became the "Primary Owner" of my YouTube channel. Although I managed to become a manager for temporary access, I now wish to delete the entire channel. The issue is my sister cannot remember the email/password linked to being the primary owner. As I am just a manager, I lack the authority to delete the channel. I am hoping YouTube can help me regain control of my original account. It seems this mix-up occurred when brand accounts were being introduced, and there was synchronization between Google accounts.

I have been noticing charges on my account for Google YouTube TV since May. I have not subscribed or authorized these charges. I am puzzled as to how this is happening as I do not have the service on my devices. I have informed my bank about this issue. I have been unable to reach you by phone, but I am hopeful that this message reaches you. Please contact me via email to resolve this matter. I appreciate your attention to this problem. Thank you. سأسعى للتواصل معي عبر البريد الإلكتروني وذلك لحل هذه المشكلة..شكرًا جزيلًا, M.A.

I am frustrated with the app's functionality. Why can it load commercials quickly but struggle with my selected videos? I doubt anyone reads these comments. Does the company lack a phone line because they fear negative feedback? Allowing hate speech while bombarding users with multiple ads is unacceptable. It seems like the platform is managed by individuals disconnected from reality. The excessive ads are annoying, hinting at greed. The lack of concern for user experience is evident. The company's actions reflect poorly on everyone involved. The disrespectful behavior is appalling. Promoting a negative user experience is deplorable. Show some respect and consideration. The company needs to improve.

I'm currently assisting with uploading videos for Tony Mantz (Jack the Bear) on his Mastering Music Mastering Life channel. Previous staff members who managed this task have left, so it's now my responsibility. However, I'm encountering difficulties accessing the channel using the provided username and password. The recovery information is linked to his former staff members, and Tony is unreachable through those contacts. To confirm my authorization, please reach out to Tony via his email at [redacted] He has already shared a verification code, which is [redacted]. For further validation, you can contact him at +61 [redacted].

It has been brought up that YouTube permits individuals claiming to be Domestic Terrorists (DTs) who are linked to law enforcement to share videos. The concern is that these groups might be misusing their powers, leading to a lawless environment. Allegedly, this situation has been ongoing since the time of President Lincoln, which has resulted in heavily armed police forces. The poster emphasizes that this is a fraudulent scenario. Moreover, they raise the issue that YouTube hosts misleading content, like the Sovereign Citizen movement, which they believe contains false information. The writer recommends removing channels associated with law enforcement from YouTube to prevent further dissemination of what they view as misleading and potentially harmful information.

Hello, I need help making my YouTube channel "Doggiesugars" public. I've followed YouTube's suggestions, but couldn't switch it from private to public. When I tried to create a new channel, the link kept redirecting me to my channel's home page, even after logging out. Can anyone advise on how to resolve this issue? Thank you!

I would like to address the recent incident involving your employee, Christopher Cukor. The behavior displayed was unacceptable and appeared to be racially motivated. It is imperative that you take swift and decisive action in this matter. Having someone like Christopher Cukor representing your company could have serious repercussions, including financial losses and a tarnished reputation. I urge you to consider the impact of retaining him on your brand. I, along with others, will not stay silent on this issue, and I am prepared to support a boycott if necessary. Your prompt attention to this situation by terminating his employment is necessary to begin rebuilding trust with your customers.

I'm experiencing issues with my YouTube app on my iPad mini 4. However, it works fine on my iPhone 6s. When I try to interact with videos on my iPad, I can't exit or fast forward them smoothly. The fast forward function is delayed and doesn't work as intended, which is becoming frustrating. Any assistance with resolving this problem would be greatly appreciated. Thank you.

Lately, I've noticed an increase in the number of commercials while using YouTube Red on my Android device. The frequency of ads, with one appearing every 8-10 minutes of video and sometimes even 2-3 at a time, is becoming quite overwhelming. If this is the standard advertising experience for YouTube Red, I must express my disagreement and may have to cancel my subscription. I would appreciate some clarification on whether this level of advertising aligns with YouTube Red's usual practices. Thank you.

I am concerned about the YouTube channel Bloves. I believe they have invaded my privacy by installing spyware/malware on my phone. This has allowed them to listen to my conversations without my permission. I do not have a personal connection with them, but this does not change the seriousness of the situation. Their actions are illegal and intrusive. I would appreciate any advice on how to handle this matter. Thank you.

The situation where Christopher Cukor called the police on a black man is concerning. It is crucial for YouTube to address this seriously by issuing a sincere apology to the individual who was racially profiled. Additionally, measures should be taken to prevent employees from making similar mistakes in the future that put innocent black individuals in danger. I suggest that YouTube apologizes to Wesley Michel and provides him with compensation for the stress he endured due to Mr. Cukor's actions. It is essential for Mr. Cukor to personally speak with Mr. Michel. If Mr. Cukor receives therapy to address his personal trauma, it would be beneficial for him to engage with black communities and schools to demonstrate his change in attitude and advocate for others to do the same.

Dear Sirs, I received an email from [redacted], which I have shared below. They requested my account password, making me uncertain of its legitimacy. I kindly ask you to verify if this email is authentic. Kind Regards, Simon --- Hello, Your YouTube channel was reported for containing spam videos. Not to worry, our YouTube team will oversee your channel and update you via email on the process. You are asked to complete the following questionnaire and respond to this email. Failing to fill out the questionnaire may lead to the closure of your channel if our team cannot review it. Thank you for your understanding. Channel URL: Channel Content: Copyright (Yes / No): Channel Password: - The YouTube Team

Hello, I recently received a warning strike on my YouTube account due to a video being flagged for sexual content. However, the content in question was created for artistic purposes, contained no nudity, and was composed using clips from various movies in an artistic manner. I have not tried to profit from the video, but rather share it with my friends in the YouTube and Tumblr community. Despite my appeal being rejected, I believe my video aligns with community guidelines and would like to request a review. I have been an active member of YouTube for a decade and am concerned about this incident. My videos typically focus on a romantic narrative between characters and while they may contain suggestive elements, they are not more explicit than what is commonly seen on television or YouTube. Maintaining a positive reputation within the community is important to me, so any assistance in resolving this matter would be greatly appreciated.

I am facing an issue with my music video, "Coffee Shop Music Video," as it gets stuck at 48 seconds and won't play regardless of the device or internet connection used. As an artist, it is distressing that my content cannot be accessed on the platform where I share my music videos. I need assistance in figuring out why this is happening and resolving the playback problem. My account is under the name Jessie-May Kitchen, and I've included a photo of myself playing the guitar (not to be confused with MGM's account photo). If possible, you can contact me at [redacted] to address this issue.

My YouTube channel, where I stream gameplay from my PS4, was recently suspended for violating community guidelines. After contacting YouTube to address this mistake, they reinstated my account. However, shortly after that, I was notified of another suspension for the same reason. I never received a warning prior to the suspension. I am puzzled as to why this happened as I only stream for personal use to review my gameplay in Apex. Due to server issues, I occasionally have to restart the app, causing interruptions in the stream. Despite the unique content in each video, my channel was flagged. I am willing to remove all videos and cease posting to regain access to my account.