YouTube Customer Service Issues

I am a minor and was targeted by someone over 19 who posted a video that is harmful to my mental health. They have also harassed me and others in the comments, asking a child for personal photos and using offensive language. Despite my efforts, the video has not been removed. I fear they will continue unless action is taken. Proof of their inappropriate behavior can be found in this document. They have pressured users for personal details to locate the child.

Recently, I was targeted sexually by an adult abuser when I am a minor. The video posted about this incident includes the perpetrator harassing me and other victims who voiced concerns about the impact on mental health. They even went as far as asking for personal photos from a child and used derogatory language in the comments. Despite numerous attempts, the video remains online. It is crucial that this video be removed to prevent further harm and support of the abuser. Multiple reports have been submitted, but they have been disregarded. It is essential for this situation to be addressed promptly by reviewing and taking down the video.

Our channel on YouTube, MUSIC BOX KIDS, recently received a demonetization notice wrongly accusing us of using other people's content. We assure you that all the content on our channel is original and created by us, Music Box Kids. We are willing to provide any necessary proof, including publication dates and testimony from our team. We are committed to resolving this issue promptly and are unsure why it occurred in the first place. We would appreciate guidance on how to rectify this situation. Kind regards, Michael O. and Alexandra O., Music Box Kids.

I recently canceled my YouTube TV account, but unfortunately, I was still charged this month. Despite numerous attempts, I have been unable to reach anyone from YouTube to resolve this issue. I need the charged amount to be credited back to my account. I have faced overdraft fees due to this unauthorized charge, so it is urgent that I receive a call back from a live representative. Please contact me at [redacted]. I made sure to cancel the account last month, and the charges were supposed to be refunded, but I am experiencing the same problem this month. I have removed YouTube TV from all my devices, and I am still facing charges. My name is Lovely Waller. I appreciate your prompt attention to this matter.

Hello, I have been waiting for 4 months to become a YouTube partner since receiving an email in January [redacted]. The email stated that my channel, Zetseat TV, needs further review because there isn't enough information to make a decision yet. I understand that YouTube is committed to ensuring a safe and healthy environment for everyone involved, but I am eager to hear back about my application. While waiting, I will continue to create content that aligns with the YouTube Partner Program policies and guidelines to enhance my chances of approval. I appreciate your team's diligence in reviewing my channel and look forward to hopefully becoming a YouTube partner soon. Thank you.

I need assistance with correcting my Youtube profile mix-up. My name is Maurice Johnson, an American Jazz Artist residing in Oklahoma City, OK, not Jamaica. I am not associated with Maurice Johnson (a.k.a. Black Scorpio) who has been incorrectly linked to my profile for years, causing confusion for my fans. This error even appears on Pandora. Kindly rectify this situation promptly. For reference, my website is www.mauricejohnson.com. Thank you for your help in removing any misleading information about Black Scorpio from my profile.

My 11-year-old son was live streaming on his account "yt_J_FH123," creating family-friendly content. However, during his stream, two individuals made inappropriate comments. The first person commented, "imagine being this good," which my son thanked them for. Subsequently, they escalated saying, "you are so good I want to be your girlfriend," to which my son responded, setting boundaries. Later, a different comment was made, "I want to cum on your dick," prompting my son to stop the stream. Despite restarting, the inappropriate comments persisted. The YouTube username of one individual is Bosskater, and my son suspects they were colluding with another person. These disturbing interactions have understandably left my son feeling uneasy, and we are keen to ensure his online safety.

Dear Youtube, We received notice that our monetization was removed from our channel, www.youtube.com/madartistpublishing, due to "reused content" non-compliance. We want to assure you that we have obtained all necessary permissions to showcase and promote the films on our channel, a practice we have maintained for years. With over [redacted],[redacted] subscribers and 2+ million monthly views, we take this issue seriously. After reviewing our content, we are puzzled as to what specific material may have triggered the "reused" content flag in your algorithm. We work directly with original copyright holders to promote and showcase these films legally. We have noticed similar channels like CGBROS and CGMEETUP redistributing and promoting content, similar to what we do on our channel. We kindly request that our monetization be reinstated or that a human reviewer examines our channel to pinpoint the problematic videos. This way, we can provide the necessary permission forms promptly. Thank you, Best regards, Marcin Migdal Director Of Operations

Dear YouTube team, I applied for monetization yesterday after creating a new AdSense account. However, my monetization has been disabled, and I received an email from AdSense stating that I already have an AdSense account, so my application was disapproved. I was unaware that I couldn't create another AdSense account. I attempted to relink my YouTube to the old AdSense account and associate my channel with it, but I have yet to receive any confirmation emails from AdSense or YouTube. Even after 24 hours, the Monetization tab remains disabled. I am unsure of what steps to take next. I have put in a lot of effort to create genuine content for my channel, which is growing rapidly. Please assist me in resolving this issue with enabling monetization. The situation is causing me significant stress. Your prompt attention to this matter would be greatly appreciated.

This morning, I attempted to access YouTube, but I was unexpectedly logged out due to "suspicious activity." The suggestion was to remove my account from the device and add it back, although this didn't resolve the issue; I remain unable to sign in. The message displayed states, "that option is not allowed," each time I try. This problem seems exclusive to YouTube as other Google platforms are functioning as usual. Restoring access to my account is important as it contains numerous saved videos and playlists. I came across information stating Google can suspend accounts for investigation purposes, and I'm eager for any such investigation to conclude swiftly if ongoing. I stand ready for clarification and hope to avoid losing my channel in the process.

Hello, I am curious about the decision to disable comments on the "Special Books by Special Kids" YouTube channel. This channel is a valuable platform that showcases the lives of individuals with disabilities, providing hope and a sense of community to viewers. Despite the positive impact it has, the comments have been turned off, while other channels with inappropriate content still allow comments. The content shared on SBSK is heartwarming and inspiring, making it a safe space for children and adults with disabilities who find comfort and connection through these videos. I am hoping to understand the reasoning behind the disabling of comments on such a wholesome and uplifting channel. Thank you, Chloe

A few days ago, I attempted to upload a video to my Echosprinkles [redacted] channel. During the upload process, an error occurred, and the video disappeared from my account. Upon trying to re-upload it, I received a message stating it was a duplicate of a non-existent video. After multiple attempts, the glitched version resurfaced as a private video. Upon deleting and re-uploading, I faced the same issue of it being flagged as a copy. Shortly after, the original glitched version returned with a copyright claim related to a song by an unfamiliar band. Despite using royalty-free elevator music in the video, the copyright claim hindered me from making it public or disputing the issue effectively. I simply wish to have the glitched original video removed from my account, and the false copyright claim removed so I can re-upload it without any obstacles.

Good Morning, I am Tatiana Eva Leo-Harding, a small YouTube creator. I have noticed that some individuals are leaving many dislikes and negative comments on my videos, which I reported yesterday. Last week, a similar situation occurred, and I was disheartened, leading me to remove the video. Encouraged by my husband and friend, I reposted it yesterday. Unfortunately, the same person resumed disliking my video and accused me of copying another content creator, Daniella and Daniel, though I do not follow them. I suspect this individual might be responsible as they unfollowed me on Instagram. I reported the issue, seeking assistance as this constitutes cyberbullying, which is detrimental to my channel's growth. I hope appropriate action will be taken, and I eagerly await a response. Yours Sincerely, Tatiana

I am frustrated because I feel unfairly targeted for using music from my Pandora or YouTube on my show CALIFA_RADIO_LA®™. While others freely use content, even mixes of deceased artists like 2pac. My show follows a specific format like radio DJs on Power106, giving credit to artists and songs. However, I am facing consequences while others get away with it. I refuse to use your music as it does not align with my image. The recent episode focused on Reggae Roots, following a schedule that includes various genres throughout the week. It's disheartening to be singled out when others can freely use copyrighted material. I am DJ FRESH, and my station represents me. Despite this unfair treatment, I remain committed to my show's integrity. Sincerely, The Targeted Victim of YouTube Tech Robert N. Sharma CEO, CALIFA_RADIO_LA®™ "WAKE UP & GRooVE"

With all due respect, I kindly request a reconsideration of my case to avoid the termination of my Youtube channel. I assure you that I will not make the same mistakes again. I have attached live evidence to demonstrate that I am not asking Youtube to take any action against this channel in the attached live content. My sole purpose is to provide Youtube with crucial information that has left me puzzled. If it is confirmed that the video does not belong in the public domain, why is this issue only affecting me? I understand that Youtube has the authority to take action, but I implore you not to terminate my channel. I have compiled all the evidence with timestamps, and my intention is to apologize to Youtube. Please take into consideration why only my channel is being singled out. I believe the attached live video will clarify everything, and I am hopeful that Youtube will reconsider the termination of my channel since I genuinely pledge not to repeat the same error. Thank you in advance. I am a devoted fan of Youtube. Best Regards,

I arrived home after a long day at work and connected to my home wifi on my mobile device, only to receive an unexpected YouTube notification that ruined a significant moment for me. I generally do not appreciate YouTube notifications, especially when they contain spoilers without my consent. The notification revealed a major spoiler from Game of Thrones season 8, episode 3, which disappointed me greatly as I had been eagerly looking forward to watching the episode. This unsolicited spoiler notification from YouTube completely ruined the experience for me, as I had been actively avoiding social media to prevent any plot reveals. It's disheartening to have such a highly anticipated moment spoiled by a notification that provided no opportunity to avoid it. I hope that YouTube can address this issue and refrain from sending out such revealing notifications in the future.

My YouTube account was unexpectedly closed, and my video was removed without any prior warnings. Typically, individuals receive warnings or strikes before their accounts are deactivated according to YouTube's guidelines. I believe this procedure was not followed in my case. I request the opportunity to upload videos on my account again in the future. If there were any issues with the removed video, kindly specify them so I can make appropriate amendments. I am willing to cooperate to ensure future compliance but require access to my account to do so. I did not intentionally violate any policies with the video I uploaded. I urge YouTube to clarify the violation, reinstate my account, and permit me to continue sharing videos on the platform.

Hello, I'm a content creator on YouTube with the channel jayvtvUNCUT. I'm reaching out because I've been encountering issues regarding hate speech strikes on my content. As a humorist, I aim to make light-hearted jokes without targeting anyone specifically. Despite my intentions, I have faced suspensions due to this issue in the past year. Recently, I received another strike on a video from nearly two years ago for hate speech, where I never intended to incite harm. Upon investigating, I discovered that an individual named angel taragon has been actively urging others to flag my content out of personal animosity. This behavior seems unjust and resembles cyberbullying. I believe that a more transparent and communicative approach from YouTube, such as providing creators with specific feedback or suggestions for improvement, would prevent such situations. I suggest implementing a rating system for content similar to the film industry, which would allow viewers to choose their preferred level of content maturity. This could potentially reduce misunderstandings and unwarranted strikes, thus fostering a more supportive environment for creators like myself. I hope this feedback can contribute to improving the platform for all users. Thank you, jay

Hello, I made my first monthly payment for YouTube Premium on April 18th, following the one-month free trial. I noticed the charge of $11.99 CAD on my credit card statement for that date. Recently, I have started seeing video ads while watching YouTube, even though ad-free content was the main reason I subscribed to YouTube Premium. I would appreciate it if you could resolve this issue and credit me accordingly. Thank you in advance for your assistance. Best regards, D. Moore

I recently received a copyright strike on a music livestream I hosted on YouTube. Despite not deriving profit from my content, I received the strike because it featured music from a major company. I believe this is unjust and wish to discuss this matter with a YouTube representative. If YouTube could offer new equipment, assist in growing my subscriber count, and help generate revenue from my channel, then I'd understand the copyright concerns. Additionally, if YouTube could support me in securing a job at AMC Theaters with a competitive salary, it would go a long way in remedying the situation.