Yahoo Customer Service Issues

I recently discovered my old iPod, which is linked to the Apple ID under [redacted] Realizing I have had this iPod since middle school and I am now 21 years old, I tried to log in but couldn't remember my password. After attempting to recover it through Yahoo using my two known passwords with no success, I was prompted for an old phone number from a TextNow app that I no longer have access to. I then tried to answer security questions I made in 4th or 5th grade, only recalling half of them. Is there a way to regain access to my old account or will I never be able to use my iPod again? I would appreciate any assistance in recovering my account and resetting my password using the provided email.

Hello, I have forgotten the passwords for two Yahoo email accounts, [redacted] and [redacted], as they both had the same password. Due to an 8-month hospital stay with limited internet access, I have also forgotten passwords for other sites linked to these accounts. I am unable to recover them through the usual password recovery options since they require a phone number that I currently can't access. I am hoping to verify my identity through providing my ID or by remembering the old password I used. I also suggest checking the IP addresses used to log into my account from my usual PC and router. Your assistance in recovering my accounts would be greatly appreciated. Thank you for your help.

Hello, I am currently experiencing issues with my email address when using third-party apps. The problem seems to be related to my Yahoo account, specifically the lack of an activated password on the Account Security screen. Unlike my other email addresses, this particular one does not give me the option to change my password in the Account Security settings. I wish to secure this email address with a password to ensure its safety and enable its use on Gmail via my mobile device.

My Sky email, managed by Yahoo, suddenly stopped working. Despite two password changes and security question revisions with Sky email support over a 2-hour call, the issue remains unresolved. Yahoo Mail works on their site and iPhone but not with Outlook [redacted], where the passwords are not being accepted. After researching online, it seems adjusting security settings on the Yahoo account could help, but guidance on the website is unclear. It's crucial to fix this as Outlook is essential for running my business. If anyone has experienced this and found a solution, please share. My email is [redacted] Thank you for any assistance.

Hello Yahoo, I used to have 2 Yahoo accounts, [redacted] and [redacted], but haven't accessed them in around 8 or 9 years. Today, when I tried to log in, I realized I forgot the passwords. To recover them, I needed the phone numbers I used to register. I remember only one number, +84 [redacted] connected to [redacted] However, as I'm now living in Australia, I don't have access to that old number to receive the verification code. Is there any possibility of recovering my email account, [redacted]? Thank you.

I am extremely frustrated with Yahoo to the point where I am considering switching to another email service. I recently tried to send a long letter on my email page, but the system wouldn't allow me to send it. After writing my message and clicking send, nothing happens, the page redirects to my inbox, and I lose all my content. This experience has left me very upset. When I attempted to contact Yahoo for support, I faced a wait time of 1 to 2 hours, which I find unacceptable as my time is valuable. Additionally, I discovered that I would have to pay a fee for assistance, which I cannot afford on my fixed income. I strongly believe it is unfair for Yahoo to charge customers for help, especially considering they are a large company. If email is the only option for assistance and I cannot speak to a live representative, I will have no choice but to cancel my account. Thank you for addressing this matter.

Dear Sir/Ma'am, I created my Yahoo account a long time ago and have not used it in quite some time, leading me to forget my password. When attempting to recover it, I realized I no longer have access to the recovery phone number linked to the account, and I cannot recall it either. As an alternative, I tried providing a recovery email or phone number, but unfortunately, I do not have information regarding those either. I kindly ask for your assistance in resolving this matter so that I may regain access to my Yahoo account and rejoin the Yahoo community. My Yahoo email ID is [redacted], and I lack knowledge of the aforementioned password and recovery details. I am hopeful for a positive and timely response from Yahoo and am looking forward to utilizing my account again. Thank you, Daksh Aggarwal

Good afternoon, I'm Nico Arboine from Jamaica. Recently, my Instagram and Yahoo accounts were hacked by a stalker, and I am now locked out of both. The recovery telephone number linked to my Yahoo account has been changed, making it difficult for me to regain access. I have reported the incident to the Jamaica Constabulary Force Cyber Crime Unit. I am currently using my brother's email address to stay connected. Your help in recovering my accounts would be greatly appreciated. Thank you.

Hello, my name is Kimberly Cha. I am having trouble accessing my Yahoo account because I have forgotten both the password and security question answers. There is no phone number or email attached to this account for recovery. I recently created a new Yahoo account with these recovery options, but I urgently need access to important files in my original Yahoo account. Despite contacting Yahoo's customer service and attempting to reset my password by receiving a code via phone or email, I have not been successful. Can anyone provide assistance in recovering my original Yahoo account? Thank you.

Hello, I am writing to seek guidance on recovering access to my account. After changing my password, I received a verification code on +[redacted]00. However, upon attempting to log in with the new password, it was deemed invalid. When I tried to reset the password, I was surprised to find a different phone number for verification. This has left me unable to access my account, which is linked to important online platforms. I kindly request your assistance in resolving this issue. Your prompt help would be greatly appreciated. Thank you for your attention to this matter. Sincerely, Johanna Marie A. Quino

I received a message saying that I didn't mention the issue to the tech support team. I clearly mentioned that I was unable to print my contact list and uninstall unwanted programs. The tech support then advised an external service with a $[redacted] charge, which I found unnecessary. I declined the offer and managed to resolve the problems myself, without any assistance from Yahoo. I am frustrated with the constant changes Yahoo makes to its procedures. It feels like they are intentionally complicating things rather than simplifying them.

Hello, I am Rafik. I am having trouble accessing my Yahoo account. I used the Yahoo application and when I tried to log back in, they requested an access key which I don't have. Additionally, they are asking for a code from my old UK phone number, but I have changed my number to a French one due to relocating. This is a serious issue because my important documents are tied to this account, and I really need to regain access. Email: [redacted] Password: Marti1995 Old UK number: [redacted]5 New French number: [redacted] I need to update my phone number to the new French one. I am confident that my email and password are correct, the issue lies with the access key and the phone number verification. Thank you.

My phone was stolen on November 21st, [redacted]. I reported it to the police and received a case number. As my phone was not recovered, I had to purchase a new iPhone and was advised by the police to change my phone number. When trying to access my Yahoo email account, they sent a passcode to my old phone number, which is no longer in use. I need to update my phone number on my Yahoo account to my new one. Old Phone Number: [redacted] New Phone Number: [redacted] Email: [redacted] Password: GHasedak1 I have been struggling with this issue for days and would appreciate any assistance before considering switching to a different email provider. Thank you, Ava B.

Hi, I recently received an email from someone claiming to be Yahoo Support. Can you please verify if this email address is legitimate? Thank you. Yahoo Support <[redacted]> To:Me 25 Nov at 11:13 am Yahoo!MAIL Dear User, It has come to our attention that you have not successfully authenticated and confirmed your account. We kindly request that you complete a brief authentication process to ensure the continued operation of your account. To complete this process, please open the attached Yahoo! authentication form. Failure to comply with this notice may result in errors and the suspension of your account. Although we usually automatically verify our users, we were unfortunately unable to do so in this instance. This process is essential for maintaining our high standards of account security. Best regards, Yahoo! Mail Support. You are receiving this email because you are a user. To unsubscribe, please visit our customer care page. Copyright © [redacted] mail. All rights reserved.

Dear Customer Support, I am seeking confirmation concerning an email I received from YAHOO ASIA about a lottery promotion I purportedly won. The email states my email address was chosen as a winner of USD 1,[redacted],[redacted] in the YAHOO awards lottery promotion. It instructs me to contact the Siam Commercial Bank in Bangkok, Thailand, to receive my winnings. However, I am now being asked to pay additional fees for courier charges, which seems suspicious. I am unsure if this is a scam or a genuine prize. Can you please advise me on the authenticity of this lottery promotion? Your prompt response would be greatly appreciated. Best regards, Wajid M. Pirzada

Hello, I recently encountered an issue while trying to send an email from my Yahoo account. The process was slow and eventually timed out, logging me out of my account, which has never happened before. When attempting to log back in, I was prompted to verify my account ownership. Despite knowing my password, my only recovery options are inactive email addresses that I haven't used in years. Unfortunately, I failed to register my mobile number with the account. I am concerned as my email holds crucial information related to work applications, personal data, and more. I am reaching out for assistance and can easily provide details like the last 10 sent emails, subscribed services, folder names, and content to verify my identity for account recovery. You may contact me at my work email: [redacted] My Yahoo account details are: Afrospark2005, [redacted], [redacted], Salsheaswishingsoiree-swishing. I appreciate your help. Warm regards, Salima Lanquaye ([redacted]).

I recently received a concerning email regarding a sign-in attempt allegedly from Yahoomail, originating in Missouri. I have not requested such access and suspect it might be fraudulent. Lately, I have encountered malicious emails pretending to be legitimate companies, and I am worried about the security of my account. I kindly ask for your assistance in confirming the validity of this email. Additionally, any advice you can provide on enhancing my account's security measures would be greatly appreciated. Thank you for looking into this matter. The email in question reads: Hi, [redacted] Are you trying to sign in? If so, use this code to finish signing in. USKJARPF This sign-in attempt was made on: Device: chrome, windows nt When: November 25, [redacted] 8:50:24 AM PST Where: Missouri, United States [redacted].[redacted].[redacted].92 If this email is indeed from Yahoo, I am concerned about a potential hacking attempt on my account. Thank you for your prompt attention to this issue. Sincerely, [initials]

Hello, I am unable to access my email as I no longer have my old phone number and password. The local supplier Caramail.com is in compulsory liquidation. I have attempted to access my Yahoo email at yahoo.fr but due to Caramail.com's liquidation, I am unable to log in. My Yahoo email address is [redacted] I would appreciate a prompt response. My French phone number is 0[redacted]97.

My Yahoo Mail account was unexpectedly deleted, leaving me unable to retrieve a recovery code to access my Facebook account. Facebook does not offer live help, compounding the issue. I urgently need to regain access to my Yahoo account to receive the recovery code for Facebook before my old phone, which is still logged in, becomes unusable. Despite having the correct phone number on Facebook, the recovery text never arrives, and I prefer using email for recovery over contacting my cell provider. I am in a dilemma between trying to access my vanished Yahoo account or dealing with my cell provider to resolve the text issue. The content in my Yahoo account holds 10-11 years of irreplaceable memories, private messages, photos, and posts that are crucial and could impact future endeavors if lost.

I am having trouble accessing my Yahoo account and emails. Previously, access was through a password that I haven't forgotten. However, Yahoo has changed the access method to access keys, and my phone number and email address associated with the account are no longer valid. I moved from Surrey, British Columbia, Canada to the Philippines in September [redacted]. My previous phone number was [redacted] with Fido in BC, and my old email [redacted] was with Shaw Cable in BC. I simply want to regain access to my account using my password. My Yahoo email is [redacted] I am in urgent need of this access as my father passed away in May, leading to the probate of his estate, and all important contacts have my Yahoo email address for everyday communication. Thank you. Stephen Mark Cox HKt.B.