WhatsApp Customer Service Issues

Archive 82

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #82. It includes a selection of 20 issue(s) reported May 16, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear WhatsApp Team, I would like to bring to your attention that I recently purchased a new SIM card with the following mobile number: +[redacted]99. When trying to create a WhatsApp account with this number, I was informed that my account has been banned. I have just acquired a new mobile number today and kindly request that you unban my account promptly so I can proceed with creating my WhatsApp account. Your immediate attention to this matter would be greatly appreciated. Thank you, Rohit Singh
Reported by GetHuman8368195 on martes, 16 de mayo de 2023 11:22
Thank you for your message. Your ticket number is [redacted][redacted]. We are currently reviewing your inquiry and will provide a response promptly. Here is the content you submitted: Dear WhatsApp Team, I am writing to inform you that my name is Rohit Singh. I recently purchased a new SIM card with the mobile number +[redacted]99, my first number. Upon trying to create a WhatsApp account with this number, I received a message stating that my account has been banned. I have purchased a new mobile number today and kindly request that you unban my account so I may proceed to create my WhatsApp account. I ask for your assistance in promptly resolving this issue. Failure to do so may result in legal action being taken against WhatsApp. I trust that you will address this matter expeditiously. Thank you, Rohit Singh Mobile Number: [redacted]
Reported by GetHuman8368195 on martes, 16 de mayo de 2023 11:26
I have been mistakenly banned from using WhatsApp. My account is very urgent since I am attending online classes. Please, I kindly request to lift the ban as my exams are approaching soon. I urge you not to delay in resolving this issue. My WhatsApp number is +[redacted]67. Thank you.
Reported by GetHuman8368238 on martes, 16 de mayo de 2023 12:02
"My account got banned on WhatsApp for supposedly violating their terms of service. I've been using it for years to stay in touch with friends and family, nothing more. I've submitted appeals to have it reinstated, only to see it banned again suddenly. I don't understand what's causing this to happen now. Can someone please help me figure out why my account keeps getting banned and assist me in restoring it? Thanks."
Reported by GetHuman-careerva on martes, 16 de mayo de 2023 15:33
Yesterday, I received a call on WhatsApp instructing me to join a Zoom prayer meeting at 11:00 pm. The person asked me to confirm a Zoom link they had sent, not realizing that they had used my contact to register WhatsApp. Deceived, I unknowingly confirmed the link, which turned out to be an OTP code. Subsequently, I lost access to my messages as they all disappeared. My number that was compromised is [redacted]2. Someone is now impersonating me, asking for money from my contacts. Please assist me in recovering my account. Thank you.
Reported by GetHuman8368993 on martes, 16 de mayo de 2023 17:03
Subject: Appeal to Unlock my WhatsApp Account Dear WhatsApp Support Team, I am reaching out to request the unblocking of my WhatsApp account. I recently received a notification stating that my account has been banned, despite my belief that I have not breached any terms of service. Using WhatsApp to connect with my family, friends, and colleagues has proven to be crucial in my daily communication. I was taken aback by the ban without a clear explanation. I humbly ask for a thorough review of my account and details regarding the ban. Should there have been an inadvertent violation, I sincerely apologize and am committed to adhering to the rules to prevent future issues. Kindly consider lifting the ban on my account so I can resume using WhatsApp to keep in touch with my dear ones and colleagues. Thank you for addressing this matter promptly. I await your response. Warm regards, GH
Reported by GetHuman8370463 on miércoles, 17 de mayo de 2023 9:35
Please unban my WhatsApp account as soon as possible. I am a student, and all my study materials are on WhatsApp. If my account remains banned, I will fail my class 12 exams scheduled for this Saturday. I am committed to following all the rules in the future. Please grant me this chance. Thank you.
Reported by GetHuman-waqaswai on miércoles, 17 de mayo de 2023 10:06
Hello Whatsapp Team, I want to acknowledge that I made a mistake by violating your terms and policies, and I sincerely apologize for that. Unfortunately, my account got reported mistakenly by someone who did not appreciate the real and helpful messages I was sharing. My Whatsapp account is crucial to me as it is used by many friends, family members, and business clients. I kindly request you to lift the ban on my account and give me another chance. I assure you that I will never breach WhatsApp's terms or policies again. Please consider my situation and help me resolve this issue. Thank you.
Reported by GetHuman-sonimimr on miércoles, 17 de mayo de 2023 10:44
Subject: Assistance Needed with Banned WhatsApp Account Hello WhatsApp Team, I am writing to explain that my WhatsApp account under the name of Mohd Sharan with the number [redacted] has been banned. I would like to clarify that I always adhere to the terms and policies of WhatsApp and have not engaged in any improper activities on the platform. I primarily use my account to share important and relevant educational messages. Unfortunately, some individuals have mistakenly reported my account, resulting in its ban. This has caused significant inconvenience as my friends, family, and clients are unable to reach me through my official WhatsApp number. I kindly request your assistance in unbanning my account. I trust that you will review this matter and understand the situation. I greatly appreciate your prompt attention to this issue. Thank you for your consideration. Sincerely, [redacted] (WhatsApp Number: [redacted])
Reported by GetHuman8370576 on miércoles, 17 de mayo de 2023 11:41
Hello, I believe my account was mistakenly banned as I have not violated any of WhatsApp's policies. I kindly ask for prompt assistance in restoring my WhatsApp account. If my account remains banned, I would appreciate knowing the reason for this action. I do not utilize third-party apps, so I urge you to reinstate my account. Thank you. - Anil Kumar Email: [redacted] WhatsApp Number: +91 [redacted][redacted] Device Name: ASUS Xoopd
Reported by GetHuman-answeran on miércoles, 17 de mayo de 2023 11:47
Hello, good evening. I would like to inquire about why my WhatsApp account has been blocked. I have never violated any WhatsApp regulations and would like to know when my account can be reinstated. I really need it. I hope WhatsApp can look into this matter and give me a chance. I have always followed the terms and conditions of WhatsApp, so I am unsure why this sudden blocking occurred. I would appreciate a prompt response from the appropriate party. Thank you.
Reported by GetHuman-awieputr on miércoles, 17 de mayo de 2023 12:15
Hello dear WhatsApp Community team, I need help as my account has been banned, and I cannot use WhatsApp. I assure you that I value and respect the privacy of all WhatsApp users. It seems my account was mistakenly reported, as I only share important educational messages. My ban has caused inconvenience as my friends, family, and clients cannot reach me through my official number, +[redacted]13. I kindly request WhatsApp to reconsider and lift the ban. I hope for your understanding and assistance in this matter.
Reported by GetHuman-filexmma on miércoles, 17 de mayo de 2023 15:08
I encountered an issue trying to use my WhatsApp gb account on a new device. Upon receiving multiple codes that I was unable to authenticate automatically, I attempted to enter them manually several times. Eventually, I gained access to my account a few hours later. However, the next day, I was informed that my account had been blocked due to violating spam regulations. I am puzzled by this and seek assistance in unblocking my account as it is essential for me to use my personal number on WhatsApp again.
Reported by GetHuman-jazirijj on miércoles, 17 de mayo de 2023 17:40
My account number is [redacted]. My email address is [redacted] I have a Huawei P30 Pro, and my account holder name is Pacci Jaziri. I am using the latest version of WhatsApp GB. Last month, I encountered an issue where WhatsApp GB sent me several codes, but they didn't automatically appear on my cell phone. Due to this, my account got banned because I attempted to enter the codes multiple times. I want to clarify that it was not spam or any intentional violation of the rules. Please assist me in resolving this issue.
Reported by GetHuman-jazirijj on miércoles, 17 de mayo de 2023 18:17
I need help with my disabled Meta WhatsApp account. I appreciate the innovative platform for connecting people. Please advise me on any necessary steps to resolve this issue and improve my WhatsApp experience.
Reported by GetHuman8372776 on jueves, 18 de mayo de 2023 7:57
Hello Sir or Ma'am, I, Moscow, would like to sincerely apologize to the Whatsapp group for sending excessive customer details. I acknowledge that I have violated the terms, conditions, and privacy policy. I have realized my mistake and now understand the proper use of Whatsapp. The connected number (+[redacted]13) is crucial for my work and communication with close associates. I promise to adhere to all rules moving forward. I kindly request the Whatsapp group to unban my official mobile number promptly, as I have pending customer responses to attend to. Thank you for your consideration and understanding. Best regards, Moscow
Reported by GetHuman-jijiying on jueves, 18 de mayo de 2023 8:25
Hello, I wanted to inform you that my WhatsApp account has been suspended without prior notification. I have reached out to WhatsApp support several times, but I have yet to receive any response or assistance in resolving my issue. Could you please provide me with a detailed explanation as to why my account was suspended? My phone number associated with my WhatsApp account is +[redacted]15. Additionally, I am curious to know if my account can be reinstated and if so, how long it will take to resolve this matter? Thank you for your understanding, and I look forward to a prompt response. Regards, FIKIRI HAMULI JUSTIN
Reported by GetHuman-banyamwe on jueves, 18 de mayo de 2023 11:04
I recently bought a new SIM card and deleted WhatsApp from the phone, along with changing the associated email address. While reinstalling WhatsApp, I faced issues sending bulk messages, resulting in disconnection. Now, I can't reinstall WhatsApp with the same number. Could you please investigate and help me reinstall WhatsApp? I am uncertain about any breaches of WhatsApp's Terms and Conditions. The number in question is [redacted] registered under Tejman Associates where I work. My name is Mahesh Vasant Sinnarkar, and my contact number is [redacted].
Reported by GetHuman-tejmanas on jueves, 18 de mayo de 2023 11:48
Hello team, I recently bought a new phone and a line from a local telecom store. I registered it and started using WhatsApp from the official Play Store. Unfortunately, it was flagged by your system shortly after. I'm puzzled as to why I was banned within a few weeks for violating WhatsApp's terms. When I checked with the shop where I purchased it, they informed me that I was the second user of the line as it had been inactive for some time before being resold. I don't understand why I am being held accountable for the previous owner's actions. Please reactivate my number +[redacted]10. Thank you.
Reported by GetHuman8373479 on jueves, 18 de mayo de 2023 15:21
Dear WhatsApp Team, I am Nitish Kumar Patel, a new user. I recently purchased a new SIM card and was informed by the VI call center that my number, +91 [redacted], is banned. I am unsure why this ban occurred as I have not violated any policies. It has only been 5 days since I obtained the SIM, and my account is already showing as banned. I kindly request that you unblock my number, +91 [redacted], as this situation is causing inconvenience. Your assistance in this matter would be greatly appreciated. Thank you and regards, Nitish Kumar
Reported by GetHuman8365453 on viernes, 19 de mayo de 2023 4:36

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