WhatsApp Customer Service Issues

Archive 124

The following are issues that customers reported to GetHuman about WhatsApp customer service, archive #124. It includes a selection of 20 issue(s) reported November 5, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Dear WhatsApp Customer Service Team, I am writing to inform you that my account, [redacted]2, has been banned. I apologize if I violated WhatsApp's Terms and Conditions unintentionally. My account is crucial for communicating with my business partners, especially while I am overseas. I kindly request you to lift the ban on my account. Additionally, I would be grateful if you could provide guidance on how to avoid such issues in the future. Thank you for your assistance. Best regards.
Reported by GetHuman8686890 on Sunday, November 5, 2023 10:56 PM
Hello. I would appreciate some assistance. Recently, I received a message from an individual named Lahiri with area code [redacted] regarding a new group creation. The group's name was familiar, and the message mentioned that only those who respond with a code will be added for security reasons. I provided the code as requested, and now my phone number is unregistered from WhatsApp. I attempted to re-register, but the process requires a code sent to the unknown number that messaged me. I am concerned about potentially losing my data on WhatsApp. I seek guidance on how to restore WhatsApp on my phone number, which is [redacted]. Thank you, Komala K.
Reported by GetHuman-komksh on Monday, November 6, 2023 12:42 AM
Pakistan Country Code +92 Area Code UC91 Phone Numbers: [redacted]1 [redacted]8 Greetings, We apologize for the inconvenience. Please provide the support needed. In the future, please refrain from calling our numbers excessively to avoid any disruption to our official lines. Kindly register our numbers as confirmed to prevent any further issues. All our departments are in distress, please assist with support as our operations are suffering, leading to difficulties across all departments. We have been experiencing difficulties due to an influx of calls, hindering our assistance to the Muslim community. Urgent support would be greatly appreciated to carry out our work efficiently. We eagerly await your prompt assistance so that we may continue our work smoothly and without interruption. If the matter is urgent, please provide support promptly. Emergency: Please address the emergency situation with our number promptly.
Reported by GetHuman8687073 on Monday, November 6, 2023 5:32 AM
Hello Team WhatsApp, I am writing to inform you that my WhatsApp number has been banned, even though I have not breached any of your Terms of Service or engaged in any suspicious activity. I have not partaken in spam, scam, or anything that could endanger other users, yet my account was wrongfully banned. I kindly request for the ban to be lifted. WhatsApp Number: +[redacted]02 Name: Ragul
Reported by GetHuman8687140 on Monday, November 6, 2023 7:28 AM
Pakistan Country Code +92 Area Code UC91 Phone Number: [redacted]1 🖕🏽🖕🏽🖕🏽 Phone Number: [redacted]8 🖕🏽🖕🏽🖕🏽 Why has the WhatsApp company linked these numbers? We are facing issues in all our departments. Please contact the company and provide support for both numbers and get them registered. We have not made any mistakes, so why have the numbers been linked? What is the reason behind this? Our work system has completely halted, and we are facing a lot of trouble. Please provide support urgently and resolve our issue. Please, please, please.
Reported by GetHuman8687073 on Monday, November 6, 2023 8:04 AM
Pakistan Country Code +92 Area Code UC91 Mobile: [redacted]1 🖕🏽🖕🏽🖕🏽 Mobile: [redacted]8 🖕🏽🖕🏽🖕🏽 Why the company has linked these numbers without our consent? All our departments are facing issues. Please contact the company to provide support for both numbers and register them properly. We have not made any mistakes, so why were the numbers connected? Our work system has completely stopped, and we are facing a lot of trouble. Please provide support soon and resolve our issue. Please, please, please.
Reported by GetHuman8687073 on Monday, November 6, 2023 8:10 AM
My WhatsApp account has been banned, and I acknowledge that I violated the policy. I sincerely apologize for my actions. I kindly request assistance in unlocking my account, as it is my primary WhatsApp number: +33 ([redacted]94). Regrettably, this account, which is vital for connecting with friends, family, and business associates, has been banned. I am currently overseas, and this account holds significant importance for me. I respectfully urge you to consider unlocking my account. Furthermore, I would be grateful if you could provide guidance on how to adhere to the policies in the future. Thank you for your understanding.
Reported by GetHuman8686463 on Monday, November 6, 2023 9:54 AM
Dear Sir/Madam, I am writing to bring to your attention the unfair banning of my WhatsApp account. Without any prior warning, I discovered my account had been banned, despite being a long-time user who has always abided by the app's terms of service. This has left me feeling frustrated and disappointed. I humbly request a thorough investigation into this matter and a prompt lifting of the ban on my account. I can confirm that I have never breached any of WhatsApp's policies. My name is Palle Deekshith, and my email is [redacted] My WhatsApp number is [redacted] or +[redacted]38. My WhatsApp account is essential to me, and I urgently need it reinstated. Thank you for your attention to this matter. Your swift resolution is greatly appreciated. Sincerely, P. Deekshith
Reported by GetHuman8687221 on Monday, November 6, 2023 10:09 AM
I urgently need WhatsApp to work on my new number, +91 [redacted]. It has been repeatedly banned since I started using it, and now it's the fourth time. I don't understand why this keeps happening when I haven't done anything wrong. I'm just a regular person, and I don't violate any policies. Please, I'm pleading with you to restore my WhatsApp. It's frustrating how it keeps getting banned without a valid reason. Please stop playing with the bans and unbans, and let me use WhatsApp again.
Reported by GetHuman-pallagan on Monday, November 6, 2023 11:43 AM
Hello WhatsApp team, I wanted to report that my WhatsApp got banned on Wednesday, the 22nd of October [redacted]. It's been three days since I've been unable to access my WhatsApp account. My WhatsApp number is +[redacted]55. Everything was working well, but after leaving my phone idle for 20 minutes, I found myself unable to chat as I received a message saying "your number was banned from using WhatsApp." I have read and accepted all the terms and policies. Could you please provide an update on when this issue might be resolved? Thank you in advance.
Reported by GetHuman8687286 on Monday, November 6, 2023 11:49 AM
Hello, I need assistance with my WhatsApp account. It was banned in error, and I have not violated any terms or services. It has been three days since the ban. I am experiencing significant losses as I am unable to contact my connections. I kindly request that my account be unbanned promptly. I assure you that I will be vigilant about adhering to your terms and conditions in the future. Thank you for your help. WhatsApp account number: +[redacted]19
Reported by GetHuman-jadoonr on Monday, November 6, 2023 1:49 PM
Contacting Support Team, Thank you for taking the time to address this issue quickly. I am currently experiencing a problem with the WhatsApp verification process. Despite my efforts to troubleshoot by checking my connectivity and restarting my device, I have not received the verification code necessary for registration. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you.
Reported by GetHuman-wasimmuh on Monday, November 6, 2023 2:06 PM
Subject: Account Banned - Need Assistance Hello Whatsapp Team, I am reaching out for help as my account has been banned, and I am unable to access WhatsApp. I have carefully reviewed all the terms and conditions and assure you that I will abide by the rules moving forward. I kindly request that you consider reactivating my account as soon as possible. I can promise that I will not make any mistakes that go against WhatsApp rules in the future. The phone number associated with my banned account is +[redacted]43. I appreciate your prompt attention to this matter. Thank you.
Reported by GetHuman8687475 on Monday, November 6, 2023 2:42 PM
Dear WhatsApp team, I am reaching out for assistance as my account has been banned, and I am unable to access WhatsApp services. I have thoroughly reviewed the terms and conditions and assure you that I will adhere to the rules in the future. I kindly request the reactivation of my WhatsApp number, +[redacted]43, at your earliest convenience. I appreciate your prompt attention to this matter. Thank you.
Reported by GetHuman8687475 on Monday, November 6, 2023 2:56 PM
Good afternoon. I urgently need help and support. My Whatsapp number was hacked, and the hacker is misusing my number and identity. I want to prevent further access to my Whatsapp and identity. Currently, I cannot access my Whatsapp number. I would appreciate speaking to a representative over the phone to resolve this Whatsapp issue. Thank you for your assistance.
Reported by GetHuman8687494 on Monday, November 6, 2023 2:57 PM
Dear WhatsApp Support Team, I am reaching out to appeal the ban on my WhatsApp account linked to my phone number +[redacted]16. I apologize for any unintentional violations, as I was not fully aware of your service terms. I now understand my error and pledge not to repeat it. WhatsApp is vital for my communication needs, and I sincerely regret any inconvenience caused. I kindly ask for a review of the account ban so I can resume using WhatsApp for important communication. I am dedicated to following your guidelines going forward and would value the chance to correct my misstep. Thank you for addressing this matter. I await your favorable response.
Reported by GetHuman8688148 on Monday, November 6, 2023 9:03 PM
Dear WhatsApp Support Team, I am kindly reaching out to request a review of my blocked WhatsApp account. I am unaware of the reasons for the block and would be grateful if you could assess my account and assist me in regaining access. WhatsApp is crucial for my communication with family, friends, and colleagues, and the inability to access my account has been highly inconvenient. I want to affirm that I have always adhered to the terms of service and community guidelines, avoiding any actions that breach WhatsApp's policies. I suspect my account was blocked mistakenly, and I urge you to conduct a review to confirm no policy violations occurred. I am willing to provide any necessary information for the review process. While I understand the high volume of review requests, I kindly request prompt assistance as my account is vital for personal and professional communication. Thank you for your attention to this matter. Sincerely
Reported by GetHuman8688148 on Monday, November 6, 2023 9:07 PM
Dear Sir/Madam, Thank you for your response. However, the solution provided was temporary as the account is still indicating that the number is not registered with WhatsApp due to spam reports. In my opinion, it seems like my account has been hacked or someone is deliberately reporting it to cause trouble for me. Upon reviewing my account, you will see that I have not violated any terms of WhatsApp messenger. I previously mentioned that my numbers [redacted]31 and [redacted]77 keep getting banned, even though I have not done anything wrong. When I tried to log in with [redacted]31 for the first time, it was banned within two days. I believe you should help me identify who is behind this, despite the potential legal limitations. It is essential for me to address these issues for my reputation's sake. I look forward to your response and the restoration of my accounts after your review. Thank you. Yours faithfully, Lawrence Ian Shumba Zimbabwean
Reported by GetHuman8684746 on Monday, November 6, 2023 9:33 PM
Dear WhatsApp Support Team, I am contacting you to request the unblocking of my WhatsApp account. I was recently informed that my account has been banned; however, I am unaware of any breaches of your terms of service. As a regular WhatsApp user, I depend on the platform to communicate with my family, friends, and colleagues. I am disappointed to have been banned without a clear explanation, as it is a vital part of my daily life. I kindly ask for a review of my account and an explanation for the ban. If a violation occurred, I apologize and commit to adhering to your terms going forward. Please consider unbanning my account so I can continue using WhatsApp to connect with my loved ones. Thank you for your attention to this issue, and I anticipate your response.
Reported by GetHuman8688148 on Tuesday, November 7, 2023 4:29 AM
Pakistan Code +92 Area Code UC91 [redacted]1 [redacted]8 Please provide support for both numbers soon as the WhatsApp company has blocked them. Kindly offer assistance. All information has been sent; kindly check the international information. We have contacted the international information. Please provide your office address; we will come there to discuss. The purpose and reason for imposing restrictions on our numbers, and who ordered it. These two numbers are our official system numbers. They should never be blocked without authorization. We should be allowed to work globally without any hindrance. Explanation Let me address one thing - we have many jealous enemies who can plot against us or report us for various reasons. As we are not successful, one should not trust anyone's words or plots and not believe in anyone's reports. Sir, our work is related to the media channel of our organization, and we spread our important messages worldwide through social media. Our organization's name is Islamic Call, which is a system, meaning the media department of Islamic Call. We strive to spread the messages of our organization worldwide through this system, hence our work is making waves worldwide. The system means the field of Islamic Call's media channel department work and assistance to Islamic Call. Alhamdulillah So far, we are spreading the message of religion worldwide. Why are we working in this system? Because we want to direct not only Muslims but all future generations towards good deeds and teach religion. This is the objective of our system under the auspices of Islamic Call. Islamic Call helps the poor and also does individual work through this system. There are several services that cannot be shared, but through this system, individual efforts are made to provide financial assistance to the poor. Please provide support and allow us to work without any interruptions. All information has been sent. Check the international information. We have contacted the international information. Please provide us with your office address. We will come there and discuss. Lastly, the purpose of imposing restrictions on our numbers and why they were imposed should be clarified.
Reported by GetHuman8687073 on Tuesday, November 7, 2023 9:33 AM

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