Vivid Seats Customer Service Issues

Archive 6

The following are issues that customers reported to GetHuman about Vivid Seats customer service, archive #6. It includes a selection of 1 issue(s) reported September 15, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
On April 30, [redacted], I purchased (2) tickets to see Queen on November 11, [redacted], at BMO Stadium. I used my work email and received an email confirming the tickets for Section [redacted], Row BB, with Order # [redacted]0. Due to restrictions on my Government computer, I couldn't access the link to confirm the order. I contacted Vivid Seats multiple times via live chat, and each representative assured me the tickets would be transferred to my personal email. However, it's now September, and I still haven't received the tickets. My credit card was charged, the concert is approaching, and I'm still without tickets. Where are my tickets?
Reported by GetHuman8621537 on Freitag, 15. September 2023 20:42

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