Tumblr Customer Service Issues

Hello, I am experiencing difficulty logging into Tumblr because I no longer have access to my two-factor authorization code from Google Authenticator. Due to an update, the app now requires a login, which I did not have previously set up. I've changed my password but still can't bypass the code. Despite providing a photo of myself holding a sign as requested by Tumblr (due to my lack of personal photos online for safety reasons), I am unable to verify my identity. However, I can log in via the iPhone app where I've posted private pictures of myself. Although I've been consistent in accessing my blog on the app, I'm unable to do the same on the desktop. I've reviewed the security policy provided by Tumblr but have not had success in contacting support since December [redacted]. It's frustrating that my attempts have gone unanswered. I hope this matter can be resolved promptly. Thank you, Ashlee

I am seeking urgent assistance with two users, [B] and [N], who are engaging in harassment. Despite my attempts to reach out for help, I have not received any response. [N] has displayed concerning behavior online, including posts about self-harm, harming others, and an obsession with an ex. [N] also admitted to having an IP tracker and claims to have my IP, which feels like an invasion of privacy. [B] is also using an illegal IP tracker to monitor users. Both have falsely accused me of stalking and harassment. I have evidence to prove their harassment dating back two years. I am exhausted and frustrated with the lack of support in addressing this issue. Here is a video where another ex, [Kris], discusses false accusations made by [B]/Zach: [link removed]. Please assist me in resolving this situation promptly.

I am seeking urgent assistance in dealing with two individuals (Beethovenus and his girlfriend Netherheartz) who are engaging in harassment towards me. Despite my attempts to contact and report the behavior, I have not received any response or support. The girlfriend has shown signs of instability through her online activities, including posts related to self-harm, aggression towards others, and tracking IP addresses, which I believe they are using to monitor me. Both individuals are falsely accusing me of stalking and harassing them, when in reality, I have been trying to protect myself from their harmful actions. I have evidence of their harassment towards me dating back three years, including false claims and attempts to spread lies about me. I'm exhausted from trying to address this issue on my own and seek help in dealing with these troubling users.

There are numerous accounts on Tumblr that continue to post content without facing consequences. These accounts promote harmful ideas about gender roles and racial superiority, advocating for restricting certain races in Europe. They depict women as solely homemakers, oppose feminism, and glorify national socialism. Such racism, hate speech, sexism, and discrimination should not be tolerated on this platform. Some of the offending accounts include "alles-fuer-europa," "children-of-wotan," "im-glauben-der-ahnen," "deutsches-volk," "deutsche-auferstehung," "die-grosse-zeit," and "deutsche-treue," along with those affiliated with them. References to Nazi symbolism and historical typographies are also prevalent. It is crucial for these accounts to be thoroughly reviewed and appropriate actions taken to address this growing issue. Many others have also expressed concerns about the rise of extreme-right content on Tumblr.

There are numerous accounts on Tumblr that continue to post harmful content without facing repercussions. These accounts promote gender stereotypes, racism, sexism, hate speech, and discrimination, praising nationalism and discouraging feminism. They depict women as traditional homemakers, advocate against interracial mixing, and use symbols associated with National Socialism. Platforms like Tumblr should not tolerate such toxic communities. Some of the accounts that engage in this behavior include "alles-fuer-europa," "children-of-wotan," "im-glauben-der-ahnen," "deutsches-volk," "deutsche-auferstehung," "die-grosse-zeit," and "deutsche-treue." These accounts often reblog from one another and use Nazi-era typography to spread their hateful messages. It is crucial for Tumblr to take action and address these issues promptly as this extreme-right movement is gaining traction on the platform, alarming many users who have observed this disturbing trend.

I have been receiving repeated messages from an account telling me I am cute, even though I am a minor at 16. When my boyfriend asks them to stop, the account deactivates and a new one from the same person messages me again. This cycle has continued with three accounts: "markverman," "blueroostershat," and "risverman." The person behind these accounts claims to be over 18 and has made unwanted advances. Despite blocking them, the situation persists. The person's invasive questions and my fear of being traced led me to seek help here since traditional guidelines did not fit. I wish for this concern to be taken seriously and resolved to protect not just me, but other minors from similar experiences.

I am experiencing the frustrating situation where my Tumblr blog has been disabled for the second time within a week without any apparent reason. Last Sunday evening (1/27/19), my blog was inexplicably deleted, and after contacting Tumblr via email for reinstatement, my blog was restored about 16 hours later with no explanation or apology. Last night (2/3/19), at the same time as the first deletion, my account was once again deactivated without warning. I have reached out to Tumblr via email but have not received any response. I am confused and upset by this recurring issue. I do not share any adult content or violate Tumblr's community guidelines. Since Tumblr stated they would not delete blogs following the guideline changes on 12/17/18, I find it odd that my blog has been deleted twice in a week. I have had my account for 2 1/2 years and have never encountered any problems until these recent deletions. I believe it is unfair for Tumblr to delete blogs without warning, especially when users like me have invested significant time and effort into their content. I kindly request Tumblr to reinstate my blog and address the issue causing these frequent deletions. My Tumblr URL is hisgirl-love.tumblr.com, and the email associated with my account is [redacted] Thank you.

My name is Faith F. and my Tumblr account "Marvelous Imagines and Scenarios" was terminated. I believe it was due to misunderstanding, as I always credited the original creators by tagging them and providing a link to their work before creating my scenarios. I am eager to know if it's possible to reinstate my account or if I need to create a new one. Re-establishing my current account would be greatly preferable to starting anew. Thank you. Faith F.

Hello, I am experiencing ongoing difficulties reporting two old call-out posts made by my ex-friend about me dating back to July [redacted], which still appear in the Google search results. Despite attempts to utilize the Tumblr Abuse Report and Hate Speech Report links, I encountered errors preventing me from removing them. Currently, there is no communication between my ex-friend and me, and I simply wish to be left alone, both online and offline, as she desires. I kindly request the removal of these posts from your site as my mental and physical well-being is being affected by the lingering presence of these posts. I have provided the links for your reference. Thank you. Best Regards.

A little over two weeks ago, I received an email from Tumblr informing me that I was URL hoarding due to having numerous URLs saved since [redacted], which I had forgotten about. They instructed me to delete the excess blogs in order to regain access to my main blog. I promptly deleted the unnecessary blogs and responded to the email confirming this. It has now been more than two weeks since I complied with their request, but I have not received any further updates on the situation. Every attempt I make to contact them results in generic, automated responses. I am eager to have my main blog restored.

About a week ago, my account @highladyofdreamcourt got terminated for unknown reasons. I have been trying to reach out to the staff to address this issue and possibly restore my blogs. My account was not a bot, did not contain NSFW content, promote bullying or violence, or violate copyright laws. I have been part of the Tumblr community for over 4 years, and I value all the blogging and writing I have shared. If by any chance I inadvertently broke any of Tumblr's rules, I am willing to comply and remove any posts that do not meet the current guidelines.

I am reaching out regarding the termination of my account @highladyofdreamcourt almost a week ago. The reasons for the termination are unclear, and I have been struggling to contact the support team to address the situation and potentially have my blogs reinstated. My account did not violate any guidelines as it was not a bot, did not contain NSFW content, promote bullying or violence, or infringe upon copyright laws. I have been an active member of the Tumblr community for over four years and value the content I have shared over the years. If by any chance, there were any unintentional violations on my part, I am willing to rectify the situation promptly by removing any non-compliant posts. Being a devoted member of the Tumblr community, where I have shared my writing, connected with friends, and engaged in conversations with individuals globally, I was taken aback by the sudden termination of my account. I am eager to receive a prompt response to this matter.

I am unable to access my Tumblr account. Whenever I try to sign in, it prompts me to change my password, but the linked email address is an old rocketmail/yahoo account that I cannot sign into to receive the reset code. I've attempted various methods to regain access without success. I'm seeking assistance to either recover the account or transfer it to an email I can access. This blog holds significant personal history for me, and I am greatly concerned about losing it. The email associated with my Tumblr account is [redacted] The main account is Corsicana, with side accounts for easymrbones and a fan page for musician Peter Silberman. Thank you for your attention to this matter.

I am the owner of the "creativecoderesearch" account on Tumblr, initially registered under [redacted] Although I have received over 30 new follower emails sent to this account, Tumblr claims that the email does not exist. Despite this, none of the new followers are connected to my other Tumblr accounts. The sudden removal of this email has left me unable to access my "creativecoderesearch" account, hindering my ability to engage with various language communities on the platform. I am puzzled by the discrepancy between the follower emails I am receiving and Tumblr's statement that the account does not exist. I am seeking assistance to resolve this issue promptly.

I am having trouble accessing my Tumblr account "HeavenlyHer" as the second verification method was set to an old phone number that is no longer in service. In [redacted], I lost access to the phone and couldn't log in on a computer as it required verification through that number. I suspect my Tumblr, email, Instagram, Twitter, and Apple ID accounts were breached. An email asked for unusual verifications like holding a paper with my name and showing my face, which seemed off. I believe my account was hacked as someone copied a sentence from an email allegedly from the customer service team. Despite getting a new phone, Apple ID, and email, I still cannot access my account. I prefer speaking on the phone and have saved old email communications on my old phone. Please contact me about this issue, I have a new email address and phone number. Thank you, J. Hill.

I have discovered that someone on Tumblr is pretending to be me and sharing my personal images under the username freerangecoochiee. My genuine account is @ subbyclg on Twitter. To protect myself, I have removed pictures of my face due to various individuals misusing them. I kindly request assistance in having this false account removed as it infringes on my privacy and violates Tumblr's guidelines due to its explicit content.

About two years ago, I noticed a Tumblr account was created without my knowledge. Photos and information were being posted automatically, and although I didn't post anything, I couldn't delete the account. I've tried to keep my online presence streamlined, but cleaning up unexpected accounts like this Tumblr one has been a challenge. I need assistance closing this Tumblr account for good. Thank you. David G. [redacted] Hugo, MN Email: [redacted] Please get in touch when you can.

Dear Support Team, I have reached out multiple times regarding an issue with my Tumblr blog. Each time I am promised an email from the support team, yet I have not received any communication. My blog was terminated without warning, causing me to lose valuable content. I have been a loyal Tumblr user for many years, and this experience is disappointing. I kindly request a prompt response from the support team regarding the restoration of my account and its content. Losing my posts and creative writing has been distressing. I hope to resolve this matter efficiently as I cherish my time on Tumblr. The lack of assistance and the sudden termination have left me considering leaving Tumblr and no longer recommending it to others. Thank you for your attention to this matter. Sincerely, Dany Email: [redacted] Main Blog: mindspirits Sideblogs: writtenspirits, danyrparchive, danyrpsaves, leiaxgriffin, cas-evans, kiaradecker

I have reached out to support via Tumblr and email multiple times and have been disappointed with the lack of response. Despite receiving a message saying the support team would email me shortly, I have not heard back from them. It has been over a few weeks since my blog was mistakenly terminated without any warning emails. I believe this was an error as I was actively using the blog. I think I was flagged as a bot account. I kindly request that someone from the support team provide an update on when I can expect assistance. I have been a loyal Tumblr user for many years and have never encountered this issue before. Losing my posts, blogs, likes, and creative writing is distressing. I would greatly appreciate a response regarding the possibility of recovering my account and its content. ACCOUNT EMAIL: [redacted] MAIN BLOG: mindspirits SIDEBLOGS: writtenspirits, danyrparchive, danyrpsaves, leiaxgriffin, cas-evans, kiaradecker

I have reached out to support multiple times on Tumblr and via email, but I have been disappointed by the lack of response. Every time I contact them, I receive a message saying that the support team will email me shortly, but I never hear back. It has been more than a few weeks since my blog, mindspirits, was unexpectedly terminated without any prior warnings. I was actively using the account, so I believe it was a mistake. I suspect I was flagged as a bot account. I kindly request the restoration of my main blog with the URL mindspirits, along with the associated sideblogs. The email linked to the account is [redacted]