Transperth Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Transperth customer service, archive #1. It includes a selection of 1 issue(s) reported December 1, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello,
I would like to report an overcharging issue on bus number [redacted], operated by driver number [redacted]. My companion and I, with pension cards, boarded at Bassendean Station and disembarked at Altone Shopping Centre. The ticket numbers are [redacted] and [redacted], and we were each charged $2.20, totaling $4.40. I paid with a $5.00 note and did not receive any change. Last week, we were only charged approximately $1.40 for the same journey. Could you please clarify the correct fare for pensioners on this route? Additionally, I kindly suggest that bus drivers notify passengers if they are unable to provide change. Thank you for your attention to this matter.
Best regards,
C. Marshall
Reported by GetHuman7991060 on गुरूवार, १ दिसम्बर २०२२, सुबह ७:५४ बजे
Help me with my Transperth issue