Tinder Customer Service Issues

Hello, I recently signed up for Tinder in search of a relationship. After using it for only a few days, everything was going well, and I had been verified. However, when I tried to check my matches today at 11am, I discovered that my account had been banned without any prior warning. My account was functioning normally at 9am and the night before. I am unsure why my account was banned as I have followed the terms and conditions. All my photos are authentic, and I have not engaged in any offensive or inappropriate behavior. I feel that I have been unfairly banned, as I have never encountered this issue on other dating platforms. I would appreciate your assistance in resolving this matter to either lift the ban on my account or understand the reason behind the sudden ban. Thank you for your help, Romana

Subject: Issue with Deleted Tinder Account Dear Sir/Madam, I am writing to address a recent concern regarding my Tinder account. My name is Nicolas, a 25-year-old from France. Approximately one month ago, my account on Tinder was unexpectedly banned without any explanation. Having utilized Tinder for the past 6 years, I have engaged with numerous individuals and maintained a positive experience on the app. My profile contained appropriate content with respectful descriptions and personal photos, including one shirtless picture at the beach. I am perplexed by the removal of my account as I had been enjoying meaningful conversations with matches. I respectfully request assistance in understanding the cause of the deletion or the possibility of restoring my account. Please feel free to contact me via email at [redacted] or by phone at +33(0)[redacted]88. Thank you for your attention to this matter. Warm regards, Nicolas

I believe I have been unfairly banned from my account. I have used it for over a year without any issues until this month when I was suddenly banned. I suspect it may be due to a misunderstanding with a person I rejected. Despite my efforts to contact support, I have not received a satisfactory response as I keep getting the same email stating there's no appeal process. I have read and followed all the terms, conditions, and community guidelines diligently. I am certain I have not violated any rules. If you review my messages and interactions on the app, you will see there is no wrongdoing on my part. I kindly ask for your assistance in resolving this matter as Tinder is a preferred platform for people in my age group. Thank you.

My account on Tinder seems to have issues that the support team ignores. Despite being popular on other dating platforms, my like count is stuck below 20, raising concerns. Additionally, the like counter acts glitchy and erratic. Before offering advice: - I have a stable Wi-Fi connection. - The app is up to date. - I have tried logging out and back in. Despite reaching out through multiple emails with well-documented screenshots, the responses from Tinder Support technicians like ‘Kenneth D’ and ‘Mercy’ have been dismissive and unhelpful. It is frustrating that they provide minimal support and even question my understanding of the app. I find it odd that technicians do not offer more solutions and appear indifferent to resolving the issue. I simply wish for my account to be fixed promptly and correctly without further complications.

After not using my Tinder account for a while, I decided to update it with more recent pictures and information. I started browsing profiles and later found my account banned when I logged back in. I hadn't messaged anyone, just liked a few guys, and reviewed some old conversations without anything seemingly ban-worthy. I checked Tinder's policies and couldn't identify any violations I might have made. I'm puzzled and looking for clarification on why my account was banned. This is a first for me, as I've never faced a ban on any app or social media platform before. Hoping to understand the reason behind this sudden action.

After not using Tinder for a while, I recently found that my account was blocked. I suspect this happened because I had gradually been deleting all my photos. This was not due to any negative intentions but merely because I had lost interest in using the app for communication purposes. I merely browsed through profiles without engaging. Now, I find that my account has been deleted despite having verified my identity and uploaded photos as requested. I have always adhered to the guidelines and have not caused any issues on the platform. I am eager to use Tinder again with the intention of making connections while complying with all necessary photo and verification requirements. Please assist me in restoring my ability to create an account. 😢 Account Number: +[redacted]5

I apologize for submitting another appeal as I realize now that my previous appeal lacked sufficient information. I also want to apologize for any unintentional wrongdoing. I have been using my phone number [redacted] for my account since January. As a platinum member, I have been enjoying the app for quite some time. Unfortunately, my account was banned today (09/21/[redacted]) after I was swiping right on profiles I found attractive. I typically use the same opening line, which is "What's something you're obsessed with?" when connecting with others. I am unsure of how I may have violated the terms of service. I am requesting an appeal to have my account reinstated as I truly value using the app. If you could kindly provide the reason for my ban and offer guidance on avoiding future bans, I will ensure to adhere to all guidelines going forward. Thank you for your understanding and time.

I suspect that Tinder shadow banned my account for two reasons. Firstly, the green heart consistently empties after my first right swipe upon entering the app, resetting every time. Secondly, the profiles I swipe right on keep reappearing. Despite my attempts to delete and recreate the account, the issues persist. My research suggests these are indicators of a shadow ban. The only exception was when I temporarily used a birthdate a few months prior to my 18th birthday, resulting in a restriction. However, after turning 18, I reactivated the account with the same number. Could this history be contributing to the problem? I've since surpassed the age I initially misrepresented, so I believe this should not be the reason for a ban.

This situation has been incredibly stressful for me over the past few weeks. After my partner and I broke up, I tried to log back into my Tinder account only to be met with a message saying it had been banned. I've reached out to Tinder numerous times via email, expressing my confusion and asking for clarification on why this happened. Despite my efforts to resolve any potential issues, I keep receiving generic responses stating my account was banned for violating community guidelines or privacy policies without any specifics. Tinder's lack of transparency on the matter is causing me a great deal of distress. This platform is essential for me to socialize and date safely due to my past experiences with other platforms being riddled with scams and security breaches. Getting my Tinder account reinstated would mean a lot to me, especially considering the challenges I've faced recently. Any assistance in resolving this issue would be greatly appreciated.

Hello, I hope this message finds you well. I want to express my frustration about being banned from Tinder without any explanation earlier this year. Despite being a premium member and abiding by the community guidelines, my account was blocked. I have noticed profiles promoting illicit activities being tolerated for months while I, who may have used inappropriate language a few times, was swiftly banned. I feel this is unjust. Furthermore, I've come across channels on Reddit facilitating banned users to create new accounts, with someone on Twitter charging over $[redacted] for this service. They use someone else's details to set up a new Tinder account for the client, which I find extremely unethical. I urge Tinder to investigate this matter. Thank you for your attention to this issue.

Hello, I encountered an issue with my Tinder account today. While attempting to log in to check for replies from matches, I was surprised to find that my account had been banned. I upgraded to a paid account recently, and after reviewing the terms of service, I am unsure of the reason for the ban. I kindly request a review of the ban, clarification on the cause, and a potential reversal of the decision. I have carefully reviewed the terms and believe I have not violated any that would lead to a ban. If there was an unwitting mistake on my part, I would greatly appreciate understanding the specific reason for the ban. Thank you for your attention to this matter.

Hello, I recently upgraded to a paid Tinder account. However, when I tried to check for replies to my messages, I discovered that my account had been banned. I have reviewed the terms and policies that lead to an account ban and am kindly requesting a review or reversal of my ban. If it's not possible to lift the ban, I would appreciate knowing the reason behind it for my understanding and peace of mind. I believe I was abiding by Tinder's rules and regulations. Thank you to the team member who addresses this matter.

Hello, I received a notification today stating that my account has been banned, and I am unsure of the reason behind this action. I believe I have followed all the Community guidelines and have always maintained a respectful attitude towards others. I have intermittently used Tinder for years and prioritize treating others with respect, which is why I was taken aback by the ban. After receiving the notification, I was prompted to verify my photos. It's important to note that my account was already verified when I reactivated it. Subsequently, my account was placed under review, and it was later banned again. The lack of clarity regarding the ban is quite puzzling to me.

On 11/15, I signed up for Tinder's Gold package on my iPhone and paid $26.74 immediately debited from my account. After realizing I was misled about the features, I upgraded to the Platinum membership, expecting to pay only the price difference between the two packages, $5.34. However, Tinder charged me both upgrade fees. Although they refunded the initial $26.74, they later recharged it. This situation is disappointing as Apple handles these transactions without offering customer support. It is frustrating dealing with companies that prioritize profits over customer satisfaction. Companies that rake in billions should provide better customer service, not just automated responses. Quality products should come with proper support, regardless of the company's wealth. It's essential to uphold good customer service and honor warranties to maintain consumer trust.

I am experiencing issues with my Tinder account where I am unable to receive messages or matches. Whenever I try to match with someone I like, it displays a "failed to match with..." message. This problem began around Friday night when I noticed a sudden drop in activity. I've been without any messages for four days now. I confirmed the problem when messaging a previous match on another platform, and he informed me that my profile is no longer visible to him on Tinder, despite us not having unmatched. I have reached out to Tinder support multiple times, but they have only responded once with a generic message stating they would escalate my concerns. Subsequent tickets I opened have been ignored with no follow-up. I am a Tinder Gold subscriber, and I expect the service to function correctly considering the subscription fee I pay.

Please help! I recently received a like from a secret admirer on Tinder, but I didn't see it. I liked them back, but there was no match. It's strange because I even upgraded to Tinder Gold to find the few secret admirers I received, and I only liked that one person. I wasn't given the option to view them. I really need to find them somehow. This seems like a Tinder error because if they liked me, it should have shown up immediately, and then when I liked them back, we should have matched. Please assist me. Thank you so much. I really need to find them; it would mean a lot to me.

Last night, my account was unexpectedly banned. Leading up to this, I had ongoing issues receiving emails about my account being "hidden" incorrectly, and my prior profile was shadowbanned without reason. The ban was due to a Terms of Use violation, which is confusing to me as I've used this app for over 4 years and have invested a substantial amount of money in it. I recently switched to a new phone and went on vacation, which may have triggered the system. I would be grateful if someone could investigate this issue. If given the opportunity to return, I commit to strictly adhering to all company guidelines and rules.

AOL. [redacted] Hi, I am Debra Shappard, and my email is [redacted] About two years ago, I created a profile for my son without his knowledge, which upset him, so we unsubscribed. Recently, he made his own profile but encountered issues where he couldn't interact with others on Tinder. His email is [redacted], and his name is Chase Shappard. I contacted Tinder, and they mentioned he's being used in various locations, requiring payment to resolve the situation. Now, I'm unsure of what steps to take. He believes he's permanently banned from Tinder. If you need to reach me, my number is [redacted]. We used to pay $[redacted].00 monthly.

Hello, I recently attempted to create a new account on Tinder, only to find out that I have been banned from the platform. I am puzzled by this as I used to have an account but would delete it when I wasn't using the app. Now, I am unable to create a new account due to some alleged terms violation. How could I be banned without an existing account? I have reached out to their support team, but it feels like I am getting automated responses with generic solutions. I am eager to know the reason behind my ban, understand what transpired, and regain access to create a new account. Clarity on this situation would be greatly appreciated. What led to this ban?

I recently encountered an issue with my Tinder account. After installing the app and creating a new account, I began swiping left as most of the profiles were not what I was looking for. Surprisingly, my account was placed under review and later banned for allegedly breaking community guidelines, even though I thoroughly checked and did not find any violations on my part. I believe the ban is unjust as I had just started using the app and did not engage in any inappropriate behavior. I would appreciate it if my account could be reinstated.