Tinder Customer Service Issues

I recently received a notification from Tinder asking me to add my phone number for added security. After following the instructions and entering my phone number, I logged out and tried to log back in using the access code sent to my phone. However, when I tried to log in later, I was prompted to do so again. Upon trying to log in via Facebook, I received the error code a:[redacted] and discovered online that my account had been banned. I'm unsure why this happened since I believe I have not violated any terms or been reported. The timing coincided with adding my new phone number, which makes me wonder if the number was previously associated with a banned account. Any insight on this issue would be appreciated as I would like to continue using the app. Thank you.

Hello, I would like to report an issue with my Tinder account linked to Facebook. I have received error code A:[redacted] preventing me from logging in. After researching, I discovered that my account was banned for violating terms of service or community guidelines. I'm unsure what guideline I unintentionally breached. While it might be due to an incorrect age displayed in my profile bio, I only did so transparently as I can't afford to modify it and Facebook doesn't permit age changes either. I am unsure how to proceed without the ability to create a new account with my Facebook. Any assistance would be greatly appreciated. Thank you.

I was recently charged £41.99 for a subscription that was misleadingly presented. The subscription was supposed to be £3.50 per month for 12 months, not a one-time payment of £41.99. I am extremely disappointed with this and request a full refund of the subscription amount promptly. I am currently locked out of my account and have no intention of paying for a yearly subscription without access. I urge a swift resolution to this issue. You can reach me at [redacted] or [redacted]5.

I recently had a concerning experience after meeting a girl from Tinder. We went out, and after a few drinks, I lost consciousness and woke up the next day in my apartment, which had been robbed. I need help restoring my Tinder matches and messages to figure out what happened. I contacted the police, and they are looking for the girl I met. I've tried contacting Tinder through their technical phone number without success. If you have any advice on how to swiftly restore my messages and matches, please let me know. Thank you.

After verifying my phone number on my account, I've encountered a login issue with error code [redacted]. Despite confirming no inappropriate profile pictures or offensive content, my account was unexpectedly suspended. As a 43-year-old widowed man seeking a genuine connection, I'm dismayed by this unwarranted action. I haven't faced any problems with my matches or included any offensive information in my bio. I'm puzzled by the suspension and seek clarification to understand if it was due to an error. Please help me address this situation promptly as I rely on this platform to find a meaningful relationship. Thank you, Darren Gass.

I met a girl on Tinder two days ago. We went to a bar at 11 pm and then ended up in an exclusive club in Cracow where we got in for free. I had a couple of beers, but when she ordered two shots of vodka around 1-2 am, everything went blank. The next day, I woke up at 8 pm in my apartment to find it completely robbed, even my clothes were gone. The hospital later informed me I had overdosed on clonazepam. I need help restoring my Tinder matches and messages, as the police need to find this person. I can't reach Tinder's technical phone number. Please assist me in recovering this information quickly. My name is Oskar C. on Facebook, and my number is [redacted]. Thank you.

I have been experiencing some issues with my Tinder. It seems like the problems began when Facebook notified me about unusual activity on my account and disabled it. I'm not sure if this is related to the issues I'm having on Tinder, but now I keep seeing the same profiles repeatedly, have not received any matches, and even when I right-swipe on various profiles, nothing happens. I also noticed that I've sent messages to 15 different people but haven't received any replies, indicating that there might be an issue with message delivery. My Tinder account is relatively new, so I believe it needs to be debugged or reset. I would appreciate any assistance in resolving these problems.

My Tinder app suddenly logged me out, prompting me to log back in with the same number and email. However, upon logging in, my original account appeared to have vanished, showing a completely new account with no matches or messages. Even stranger, my old account was visible in the stack, suggesting a duplicate account was created without the original being deleted. Is there a way to recover my original account? Can two accounts be tied to the same phone number? How do I go about restoring my original profile? Extra detail: I registered via mobile number, so Facebook troubleshooting is not applicable.

I am experiencing issues with my Tinder Plus subscription. The free version worked fine, but with Tinder Plus I am unable to swipe or disable auto-pay. Despite numerous attempts to contact you through email and fax, there has been no response, even though thousands of users have reported the same problem online. I have taken steps to alert the Federal Trade Commission, BBB, and have sought legal counsel to start a class action lawsuit due to the lack of resolution or refund for the faulty service provided. I have been forced to cancel my credit card to prevent further unauthorized charges. I expect the disputed $19.98 to be refunded promptly. It's unfortunate that this situation has escalated, as a simple response and resolution from your end could have avoided legal action.

I am experiencing issues with my Tinder Plus subscription. Despite contacting customer service eight times, the problem persists. My name is Tom Berz, and I can be reached at [redacted] or [redacted] Research suggests that over 9,[redacted] individuals like me have encountered similar problems. I have taken steps to address this issue, including contacting a class-action attorney, reporting Tinder to the Federal Trade Commission and BBB. I have also canceled my credit card to prevent automatic renewal since this feature does not work. While Tinder Free worked fine, my experience with Tinder Plus has been disappointing. I am considering legal action to resolve this matter unless Tinder contacts me to address the problem.

Since moving away for college, I've been using Tinder more frequently to connect with people from my new college. However, when I tried to log in recently, I encountered error code [redacted]. After updating the app and still facing the issue, I researched the error online and discovered that my account had been deleted and banned by Tinder. This came as a surprise to me as I had not engaged in any inappropriate behavior on the platform. I had a clean profile and had only interacted with an old high school friend and a college acquaintance. I'm puzzled about the ban as I have not violated any of Tinder's policies. Any assistance in resolving this issue would be greatly appreciated.

Hello, I am currently experiencing some difficulties with my Tinder account. 1. After reaching out to an old match, she mentioned that she cannot see my profile, including bio and pictures, even though she remembers me after I sent her photos. 2. I am facing issues managing my photos on my profile. They keep duplicating, hiding, or getting removed from the main picture. It is challenging to organize them in the desired order. 3. When attempting to upload a photo, I receive conflicting messages. It says, ‘oops, we are having trouble processing your photo,’ and then claims, ‘we have successfully uploaded your photo,’ although no photo appears. 4. Despite receiving push notifications and seeing a red dot indicating new messages, I cannot find any new messages when I access Tinder. Your guidance on resolving these matters would be greatly appreciated. Thanks, Danny S. from London (Tinder Gold user)

I've been using Tinder for about 2 weeks now, but I suddenly can't log in. I'm receiving an "error [redacted]" message. After some research, it seems like the issue might be because my Instagram is linked to a different email than my Tinder account. On September 1, I got a surprising "verify your account" email from Tinder, even though I thought my account was deleted. After agreeing to updated Terms & Conditions, my account was back, but without any matches or messages. It also automatically linked with my Facebook and used profile pictures without my consent. I changed my email in the settings, linked my Instagram and Spotify, and started looking for matches again. After a brief break, I tried to log in again and encountered the same "error [redacted]" message. I'm not sure why I'm being blocked from accessing my account when I haven't violated any terms. I just want to keep using the service.

Subject: Issue with Unauthorized Tinder Account I am Bianca van der Westhuizen, born on 02/02/[redacted] and residing in Australia with the mobile number [redacted]. Since 02/09/[redacted], I have been alarmed by strange messages from a Tinder account, despite not having one myself. It seems like someone has misused my personal information to create a profile with my photos. I kindly ask for an immediate investigation into this matter and to deactivate the account to protect my reputation and future prospects. Your prompt attention to this issue is greatly appreciated. Please keep me informed about the progress of your inquiry. Thank you for your assistance. Warm regards, Bianca van der Westhuizen

I initially believed Tinder was a trustworthy platform for meeting people, but my experience proved me wrong. Unfortunately, the lack of guidance on the website left me confused. The swiping mechanics were not intuitive, and I realized I couldn't undo a swipe without a premium account. The absence of tutorials led to a frustrating experience, and attempting to rejoin only resulted in receiving unacceptable codes. I wish to start anew with a better understanding of the platform's functions. It's disheartening to be forced into a paid subscription without a chance to familiarize myself with the basic features. A fresh start would be appreciated, allowing me to reconsider my opinion before sharing my experiences on social media regarding Tinder's user-unfriendly interface.

Hello, my name is Sadie. I recently discovered that my Tinder account was deleted, and I was banned. Initially, I was unsure why this happened as I had used Tinder without any problems for a long time. I decided to create a Bumble account because I had no success in getting my Tinder account reinstated. During the Bumble account creation process, I was warned that one of my photos might violate their terms, specifically regarding children being alone in pictures. Upon reviewing my photos, I realized I had uploaded a picture of my two nieces, which I promptly removed. It then struck me that I had recently updated my Tinder account with the same photo. I was unaware that this violated the terms and conditions. I apologize for the oversight and wish I had been given the chance to remove the photo instead of being banned. I kindly request to have my Tinder account reinstated. Thank you for your attention to this matter.

Hello, my name is Courtney. I encountered a problem logging into Tinder. I am unsure why my account may be banned or deleted as I always aim to make genuine connections without being disrespectful or inappropriate. Despite looking younger than my age, I assure you that I can provide verification if needed. I am respectful when reaching out to others and take meeting new people seriously. I am puzzled about the reasons behind the account issue and hope for assistance in resolving this matter. Thank you.

Hello, my name is Courtney, and I encountered a problem trying to log into Tinder. Despite my efforts to use the app appropriately by not engaging in any inappropriate behavior, I seem to have been banned. This has only happened once before, and I suspect it might be because of my youthful appearance, which might confuse others about my age. I genuinely care about getting to know people, and I always maintain a respectful and non-offensive attitude in my interactions. It's perplexing to me why I have been banned when I have done nothing wrong. I would appreciate any assistance you can provide in resolving this issue.

Hello, I recently reinstalled Tinder about a month ago. During the time my account was deleted for 4 to 5 months, I noticed that I was still being charged $14.95 for Tinder Premium without accessing the benefits. Even after reinstalling the app last month, I was charged $14.95 again without receiving any premium features. I do not wish to use the premium features, but I am requesting a refund for the charges incurred while my account was inactive. I acknowledge having had Tinder Premium in the past, but I can only confirm its usage for the last 5 to 6 months. Kindly process the refund as this situation is unacceptable, and I did not intentionally sign up for the premium service upon reinstalling the app. Thank you. - C. Thelander from Omaha, Nebraska.

Hello, I'm a valued Tinder Plus subscriber. My account was recently banned without explanation even though I diligently followed all terms and community guidelines. I didn't engage in any misconduct or offend anyone as I highly respect others. I kindly request a review of my account to rectify this situation. I'm eager to restore my access and continue enjoying the app. Please contact me at your convenience to address this matter. Thank you.