SwagBucks Customer Service Issues

I have some Swagbucks I would like to redeem for virtual Visa cards to buy various items, including food. However, I am encountering issues with the account verification process. I prefer to verify through text due to time constraints, but I keep receiving a message that says I've exceeded validation attempts. Since this is my only phone number, I do not understand why it is not working. Having to wait for a postcard will only delay the process further. I would appreciate any help to resolve this matter promptly. Thank you in advance. Sincerely, Nikki 22 North Reed Street Bel Air, MD [redacted]

I've been attempting to verify my account to redeem my Swagbucks for a gift card. The system is asking for a pin number for verification, claiming it was sent to the address I provided. However, I opened my account in [redacted], and it still lists my old address without allowing me to update it. I've seen that some users were able to receive the pin via text, but I wasn't given this option as I never provided my cell phone number to Swagbucks. I tried reaching out for support twice, but haven't received a resolution yet.

I am experiencing issues receiving my $25 PayPal payment due to a problem with verifying my phone number. The system is stating that my phone number belongs to another Swagbucks member, which is actually me under my maiden name and an old account I unknowingly still had. I deleted the duplicate account, but I'm unable to verify my phone number. This is very frustrating, and I feel at a loss for solutions. I am considering contacting the Better Business Bureau. The inability to change my phone number is causing me great distress. It seems unreasonable that a simple verification process cannot be sorted out directly by calling.

Hello, I mistakenly input the wrong email address when signing up for Swagbucks. Although I provided the correct phone number, I can't fully utilize my new account due to verification issues. I had to create a new account with the right email address. However, I'm now stuck because any action requiring verification texts is linked to my incorrect first account. When I try to update or delete the first account, it insists on sending a verification email to the wrong address, which is no use to me. The correct email and phone number for my active account are [redacted] and [redacted]. The incorrect account uses the same phone number with the email [redacted] I need assistance in deleting the incorrect account to avoid further hindrances using my correct account effectively. Thank you. Michael J. [redacted] [redacted]

I have encountered issues with my Swagbucks purchases not being recorded accurately despite having the Swagbucks button activated with a green checkmark. This problem occurs frequently, and I am frustrated with the inconsistency in customer service responses. On occasions, I have dealt with rude representatives who question my purchases even after providing trip IDs and proof of purchase. It often takes numerous emails back and forth before receiving the proper credit. However, there have been instances where a courteous and efficient representative resolved my issue promptly. I am tired of having to contact customer service every time I use the website and make a purchase expecting proper credit. It is essential to address this recurring problem promptly as it is becoming increasingly exasperating.

Subject: Need Assistance with Email Issues on Swagbucks Account Dear Swagbucks Support Team, I recently received a notification regarding email delivery failure to [redacted] I have been using this email address with my Swagbucks account for quite some time, and I would like to ensure that it remains associated with my account. My Swagbucks login name is TryHere, and I request that both my login name and email address are correctly linked in a single account. I want to confirm that no duplicate accounts exist and that any additional accounts have been deleted. I have not made any changes to my password, which remains the answer to My Dream Job as a child. Kindly update my account information accordingly, and please confirm your actions as I rely on my account for continued use. Thank you for your assistance. Sincerely, Marianne K. [redacted]

I'm wondering why I keep getting prompted to verify my email address. I've been using the same email for the past 11 years without any issues, including with my Swagbucks account. When I try to input my address, it doesn't accept it and suggests changing it. I want to keep my current email address. I no longer have a cell phone, so I need guidance on how to redeem my Swagbucks without a mobile device. The survey experience has been frustrating - I'm told I qualify, but then after answering questions, I'm suddenly disqualified. It feels like you're trying to gather my information for unknown reasons, and it's becoming quite frustrating.

When trying to finalize my Nutrisystem order with the 40% off promo, I encountered an issue with verifying my account through phone validation. Despite following the format for the phone number input, I received a message stating that the verification failed, and I had exceeded the allowed number of attempts. Unfortunately, the system did not provide any contact information for customer service, leaving me stranded. Moreover, the phone number format on the page did not allow for hyphens, making it challenging to input correctly. This led me to frustration as I attempted multiple times to verify my account without success.

Dear Swagbucks, I am starting to lose hope in the website because whenever I visit a new website and activate the points, they do not show up in my point balance. Today, I should have 6,[redacted] points after activating 5,[redacted] for signing into Xfinity to watch the fox women's soccer game. However, the SB points receipt shows that nothing is pending. I suspect fraudulent activity and find this unacceptable. Please rectify this issue, or you will lose a valuable customer. If needed, I will cash out my points before leaving the site for good. I will also advise others not to waste their time on your site. I have been patient, but my frustration is growing.

Dear Swagbucks, I am frustrated with the points not being added to my account when I access new websites for offers. For example, I should have received 6,[redacted] points today when I activated 5,[redacted] for signing into Xfinity to watch a soccer match, but they are not showing in my account. The lack of points showing as pending on my receipt concerns me, as it appears like fraudulent activity. I request the missing points to be added promptly to avoid losing a loyal customer. If the issue persists, I may consider cashing out my points and leaving the platform. Your prompt attention to this matter is appreciated. Thank you.

I've had a Swagbucks account for nearly a year now. Recently, my phone number changed, and I also lost access to the email linked to my Swagbucks account. Unfortunately, there's no way for me to recover that email. I have accumulated almost $15 in rewards on my Swagbucks account, and I can't afford to lose them at the moment. It would be greatly appreciated if those points could be transferred to my new Swagbucks account.

I recently purchased the correct SiriusXM package through an offer in the Discovery section. I reached out to the help center to make sure everything was properly tracked for the promised credit. Unfortunately, I was informed that none of this was being processed as expected. I spent $8 on the SiriusXM package in exchange for [redacted] Swagbucks in 32 days, and now I feel disappointed by the outcome. In addition, I have initiated a trial subscription for CBS's online streaming service and placed an order with Eaze Wellness CBD through one of Swagbucks' partners found on the Discovery page. I am hopeful that these transactions will go through smoothly. Any assistance regarding these matters would be greatly appreciated. I am also looking for tips on how to ensure future transactions are tracked correctly by Swagbucks, particularly on third-party sites to fulfill offers and redeem Swagbucks.

I've been using Swagbucks for years with no issue until my phone was stolen recently. I was waiting for a postcard with a code to access my account, but it never arrived. Now, when I log in, I see a new account with only [redacted] points, whereas I had over 3,[redacted] points before. I was aiming for a $10 Walmart gift card, and I need help to access my old account to redeem my points. Please assist me in recovering my previous points and obtaining the gift card. You can reach me via email at [redacted] Thank you for your help.

I am reaching out to address concerns regarding the sponsorship of 'YouTuber' JonTron by 'swashbucks.com'. Many individuals, including a gaming company that ceased collaboration with him due to racism and misogyny. JonTron has made offensive statements such as linking black people with criminality and anti-immigrant sentiments, expressing fear of a non-white majority in America. He has used false information from problematic sources during public debates, shedding light on his troubling views. I hope to bring attention to this issue and urge 'swashbucks.com' to reconsider their support for an individual who spreads divisive and harmful ideologies. I have included links to articles and videos for further context on JonTron's behavior. Thank you for your attention to this matter and for taking steps to avoid involvement in similar controversial situations.

The other night, I completed a survey that lasted over an hour. Everything went smoothly until I reached the end and had just one module left to finish to claim my [redacted] Swagbucks reward. Unfortunately, I encountered an issue where I was locked out of the survey. When I tried to refresh the page, I was kicked out after a long search. I firmly believe this is unfair because I was right at the end of the survey providing my best answers, only to be locked out, resulting in you benefiting from my free responses without fulfilling the reward promise. This isn't the first time this has happened. I request to receive the [redacted] Swagbucks that I was promised but did not receive. It's unjust and I kindly ask for the credit of [redacted] Swagbucks for the completed survey and the inconvenience of dealing with this issue. Thank you.

I earned $47.26 from surveys and watching videos. Can I cash it out in a few days with Swagbucks for an affordable income? I attempted to enroll in $50 Paypal payments three times but was unsuccessful due to being a Canadian resident. I've seen that Canadians can join and get paid on Swagbucks. I hope to make enough money to support myself legitimately. Can I still get paid for my work even if points are removed at certain times each month? I prefer Direct Deposit over gift cards. Can you provide steps to get paid instantly and consider adding more points for OfferWall calls to earn more cash?

Hello, my name is Troy Bayles, and I am new to using Swagbucks. When I created my account, it mentioned that I could earn 15,[redacted] Swagbucks ($[redacted] USD), which got me interested as I recently started working for DoorDash. However, when I tried to enter the challenge, it asked for my cell phone number for verification. I entered my number [redacted], but it said it was invalid. This is the only number I have, so I'm stuck. My Swagbucks account is under the email [redacted], and I really want to participate in the DoorDash challenge. I wish I had discovered Swagbucks sooner; it seems like a great program. Thank you for your help, I'm eager to start earning with your company.

I am having trouble finding a way to contact your company directly via email. I have a specific question about my points not showing up after my online purchase. I want to confirm that I will receive the 1,[redacted] Swagbucks for my first online purchase. It would be great to receive a personal confirmation from your company that my purchase was indeed acknowledged and that I will get my points. Can you please provide a way to contact someone directly for assistance?

I am having trouble finding a way to directly email your company. I have a concern about not seeing my points after my recent online purchase. I want to ensure that I receive the [redacted] Swagbucks for my first online purchase. Can you verify that my purchase was acknowledged and that I will receive the Swagbucks?

I attempted to verify my account using my TextNow number, but it was not accepted. I then tried using my significant other's phone number. After receiving the PIN, it was deemed invalid. There was a delay as my SO was at work during this process. Subsequently, the system indicated that I had made too many attempts and locked me out. I am seeking assistance in either getting the original PIN accepted or the ability to request a new one. I require access to purchase my child's Halloween costume using the gift cards. I have reached out to the help center but struggled to find the appropriate category for my issue.