SwagBucks Customer Service Issues

I am considering purchasing a $50 Amazon gift card to use for shopping. I noticed from the description that it seems like you need to make a purchase first, and then receive the card for a second purchase after 10 days. Can you confirm if I understood this correctly? Do I need to spend $50 before getting the Amazon card? Thank you in advance for your assistance. Is this the standard process for all gift cards? You can reach me at [redacted]

I currently do not have the funds available to receive an immediate response. I recently received an email stating that my $25 gift card was available. However, upon checking my Digital Wallet, I discovered an old card with $10 that was already used and had a balance of $0. Where is my $25 gift card? I worked hard on those surveys, and after hours of searching my accounts this morning, I can confirm that I have not been hacked. Please review the situation and respond promptly. Thank you. - D. Jackson

I created an account with the email [redacted], but I couldn't remember my login details when I tried to access it recently. So, I decided to open a new account under [redacted] However, when I tried to verify this new account, it mentioned my phone number was linked to another account. After managing to access my original account, I decided to keep the new kuriousgeorge account and delete the heatherkandrews account. I successfully deleted the heatherkandrews account, but the issue remains with the phone number association. Is there a way to resolve this problem?

I need help receiving the verification code to cash out my points for a Visa card soon. My username is Ellen Lovell, password is seether1, phone number is [redacted], and email is [redacted] My mailbox address is [redacted] Raintree Drive Apt I170, Fort Collins, Colorado, [redacted]. Please assist me in getting the code promptly so I can access my hard-earned points. Thank you for your help.

I am attempting to redeem points for PayPal cash. After clicking redeem, I received a message stating my account needs verification. I believe this can be done through email. However, I was informed that I must provide my banking details to verify my account. I currently do not have a bank account. I typically use PayPal, NetSpend, and Bluebird for bill payments. Is it possible to verify my account using one of these cards? How can I proceed with the verification process without having a bank account?

I recently downloaded apps like EntertaiNow and Sportly on my phone to earn Swag Bucks by watching videos. However, I encountered an issue where the apps abruptly stopped playing videos and displayed a message saying "this app is no longer supported." Subsequently, I am unable to access these apps now. This situation is perplexing since the apps were functioning correctly just minutes ago, and my phone is relatively new. I suspect there might be a glitch or bug causing this problem. Could someone please address and resolve this issue?

Swagbucks' other apps seem to be experiencing issues. The apps that allow users to watch videos and earn SB are currently not supported. For example, EntertaiNow and Sportly are not letting me log in. They keep stating that they are not supported, which is confusing as they were working fine recently. I kindly request assistance in resolving this matter. Please ensure that EntertaiNow and Sportly allow users to log in and watch their videos as before.

Some time ago, I attempted to use Swagbucks and downloaded the app but exited because of unanswered security questions. I forgot about it until recently. Upon downloading the app again, Swagbucks notified me that there was already an account under [redacted] Despite requesting a password reset numerous times, I never received it (and I checked all folders). The same issue occurred when I used [redacted] Lastly, I created a new email and tried to log in with the same outcome. If I haven't been blocked, I would appreciate assistance with resetting my password. Thank you.

On 12/11/19, my 16-year-old completed a 45-minute survey regarding our TV service. Despite finishing at 11:53 a.m., the promised [redacted] Swagbucks were not credited to my account. The survey covered our TV subscriptions, viewing habits, channels watched, and potential service changes. My daughter put in the time and effort for this survey, so I kindly request the Swagbucks to be added to my account as promised. Thank you for addressing this issue promptly.

I received an invitation from my friend, Angela R., to join Swagbucks. She shared her referral link via text, which I used to sign up. However, it seems she did not receive the credit for my registration. Here is the link she provided: [redacted]. While I have been an avid couponer for years, I only learned about Swagbucks through Angela. I would appreciate it if you could adjust this oversight. Thank you. Donna S. Email: [redacted] Phone: [redacted].

I would like to report an issue with using Swagbucks on my android mobile phone. The "home" drop-down features are not visible or functional. I activated my Swagbucks account on my laptop, which may be related to the problem on my mobile phone. Despite trying to reload the app, the issue persists. The inability to access features like the home drop-down list and sweepstakes is limiting my use of Swagbucks. Any assistance on resolving this matter would be greatly appreciated. Thank you.

I recently received an email listing two items supposedly purchased using my account at JCPenney. However, I haven't shared my login details with anyone, and no one else has access to my computer. The alleged purchase date was 12-16-19. I am concerned that my account might have been compromised and would appreciate assistance in finding out who made these purchases. Please reach out to me via email at [redacted] or phone at [redacted]. Thank you.

I received an invitation to join Swagbucks from Angela Hill, who goes by Angela273 on the platform. I followed her referral link without prior knowledge of Swagbucks. Here are the details: Angela Hill Swagbucks Name: Angela273 Email: [redacted] Referral Link: [redacted] My Information: Username: Jmar1957 Email: [redacted] Name: Donna Scheuer I have successfully earned over [redacted] swagbucks, but Angela has not been credited for my referral. Please, could you assist in rectifying this situation promptly? Thank you for your attention to this matter. I am eagerly awaiting your response. Donna Scheuer

Hello, I was a big fan of Swagbucks, giving it a 5-star rating, until I encountered an issue. Unfortunately, I lost the phone I initially used to create my account and no longer have access to that phone number. I have been unable to update my new phone number in the account settings. Consequently, when I try to redeem or verify, the code is sent to my old phone number, which I can no longer access. Despite submitting multiple tickets and sending a Facebook message, I have received no response. It's frustrating that there is no customer service phone number or direct email address available. I would appreciate any assistance you can provide. Thank you, Randall R. Swag Name: ricerandall Email: [redacted] Old Phone: [redacted]

I attempted to log in to my account using a different browser, but after a few failed attempts, I received an error message stating that I had exceeded the login attempts and should try again later. Despite waiting and trying on my phone, I received a message instructing me to contact support due to the login limit being exceeded. I urgently need to access my account to make a purchase through SwagBucks. Can you please assist me with resolving this issue promptly? Thank you for your help. - Kelly G.

I need to verify my account to redeem my $10 gift card. The system is asking for verification through a phone message, but I never added a phone number to my account. I have checked my email for the verification pin as requested, but haven't received anything. Is it possible to switch the verification method from SMS to my email directly? I appreciate your prompt assistance with this matter!

Hello! I am seeking assistance. I completed an offer on the Swagbucks website but did not receive the promised [redacted] Swagbucks. The offer was for Slotomania, requiring a minimum spend of $9.99. Sadly, the Swagbucks did not show up in my account after I made the purchase. I want to clarify that no one else in my household has done this offer before, as they do not use Swagbucks. I hope someone can help me with this issue. Thank you.

I utilized Swagbucks Search to locate images for my foreign language flashcards. When I searched for "boy and grandpa," I unexpectedly came across inappropriate pictures of elderly men that seemed pornographic and included children. I promptly exited the page to avoid any potential legal issues. Though my safe search setting was on moderate, the results were far from appropriate. It's unsettling to stumble upon such images unintentionally.

I received my postcard, but when my code didn't work, I tried to redeem my $25 gift card on the website. I mistakenly thought it was a gift card, but it turned out to be a Pay Pal transfer. I double-checked the emails and attempted the transfer, but it seems to have failed according to PayPal. I have [redacted] points on Swagbucks and this has been quite a frustrating experience compared to my previous redemptions. Is there a solution to this issue, especially since it involves such a large number of points? I'm puzzled by the technical difficulties and the need to reset our phones.

I paid for my car insurance with `Compare the Market` through your website on 01/03/[redacted], expecting [redacted] points, which didn't show in my pending points. Following a live chat with Jezz on 10/03/[redacted], she acknowledged my purchase and assured me she'd add the points to my account. However, they haven't shown up yet, even after the 32-day waiting period Jezz mentioned. Additionally, on 01/04/[redacted], I bought home insurance through the same site, anticipating [redacted] points that are also missing from my account. After depositing and playing £10 with `Betfair`, supposed to earn [redacted] points per your offer, I contacted `live chat` and spoke to Joanna on 22/04/[redacted] to address the missing points. It has been nearly 4 weeks since our conversation, and the points are still not in my pending account. The inconsistency in points appearing in the pending column on purchases is concerning. I appreciate your assistance in resolving this issue promptly. Sincerely, Steve.