Snapchat Customer Service Issues

I recently changed my phone number, and my Snapchat account was created with that number without an email linked to it. As I have valuable memories of my deceased friend and pet on the account, I'd like to recover access to it. I have my username and can provide answers to any security questions asked to verify my identity. To update my account with my current phone number and add an email for verification, as the associated number is inactive. I am facing an issue called an Authentication Lock. I believe I should be able to resolve this despite what they claim. Username: yalldfwspade Phone number on account: [redacted] Email to add: casc***[redacted]

I recently discovered a post on my Snapchat that I did not upload. I just woke up and was surprised to see a violation message, but I have not posted anything myself. I find this situation unfair as I recently got a new phone, created this Snapchat account a few days ago, and have not shared anything yet. My Snapchat contains crucial information, and I rely on it for work to support myself financially. I assure you that I would not jeopardize my account as it is essential for paying my bills.

Hello, my name is Vanessa Tapia. I logged out of my Snapchat account for a while and now I am trying to regain access. Unfortunately, I forgot my password and the verification code is being sent to my old phone number, which I cannot access as it is broken. I also cannot access the verification code sent to my old email address. However, I do remember that the old phone number is [redacted]. Please reach out to me for assistance at [redacted] or via text at [redacted]. Thank you.

Hello, I am experiencing difficulties accessing my account due to it being flagged for suspicious activity. The account was linked to another account which has since been permanently locked. Despite waiting 24 hours, I am still unable to log in. I would appreciate assistance in resolving this issue as I believe the problem stems from someone else who previously had access to my account. I can assure you that steps have been taken to prevent this from happening again in the future. Thank you, Oscar Qualter

I woke up today to find that I can't access my Snapchat account. A message says, "Due to repeated failed attempts or other unusual activity, your access to Snapchat is temporarily disabled." I've attempted to contact Snapchat support as advised, but my account seems to be blocked from reaching out to them. I've also tried logging in on a different device without success. I have years of cherished photos and videos stored in my memories and many friends I can only communicate with through Snapchat, putting it all at risk. I respectfully request assistance in resolving this matter and restoring access to my account. I realize I may have unintentionally breached community guidelines and assure that it won't recur. I appeal for your help in this situation.

I am unable to access my Snapchat account due to repeated failed login attempts. The message states that my access is temporarily disabled because of this. Despite reaching out to Snapchat and attempting to log in from another device, I still cannot access my account. I have important memories stored in my account and many friends I can only communicate with through Snapchat. I am worried about losing all this information. I acknowledge that I may have violated community guidelines and assure you that it will not happen again. Please help me resolve this issue and regain access to my account.

My account on Snapchat, which I have had for 2 years, was recently banned. I have been a premium member for a few months, and the ban was due to being hacked. It is not a temporary ban but a permanent one. I am also currently facing a temporary ban from using Snapchat in general, and despite it being 3 days now, I am still unable to access the app. I believe it is unfair as I did not engage in any wrongdoing; someone hacked my account, causing me to lose all my privileges on Snapchat.

I encountered an issue with my Snapchat where I got logged out with a message saying my account was being reactivated. Subsequently, I received emails from [redacted] claiming to have control of my account and requesting money to return access, with the amount fluctuating from $[redacted] to $50 to $30. When I tried searching for my account through a friend's profile, it appeared to be deleted as if it never existed. I am seeking a resolution to reactivate my account, ensuring all information is correct, and allowing me to set a new password for reactivation.

Username: lara_d7 Email associated: [redacted] I am contacting you because my account was compromised and subsequently hacked, resulting in a permanent lock on my account. The last time I was able to log in was on May 18th at 4:30 PM, and the compromise leading to the ban took place at 5:30 PM on the same day. I am unaware of the actions that caused my account to be banned as I did not have access during that time. I am able to provide evidence to verify my ownership of the account and to confirm that I was not in control at the time of the incident. Please advise me on the necessary steps to reverse this lock. Thank you, Lara Darwish

I can't recall the last password I changed on my Snapchat account. Unfortunately, the only recovery option involves receiving an SMS on a deactivated phone number. I have attempted to recover the number but it's not possible due to quarantine restrictions. I did not link an email to my account initially. I contacted Snapchat for assistance, but they were unable to help. At the moment, I am still logged in but need to reset my phone before sending it for repairs. This action will result in the permanent loss of my Snapchat account.

I recently experienced a sim-swapping attack that resulted in my Snapchat account, which has a unique username "@computer," being compromised. Fortunately, Snapchat locked the account before any significant damage occurred. However, I have been struggling to recover and secure my account. Despite opening over 20 support tickets (#[redacted]59, #[redacted]64, #[redacted]51), I have not received any assistance from Snapchat. I am reaching out for help in hopes of finally regaining access to my account.

Hello, My name is Domonique Martinez, and my account was recently permanently locked because my brother, a minor, posted something on my Snapchat story without my permission. I am upset by this and have been trying to get help. As a law student, I know that when a child under 13 acts without parental supervision, the affected party is entitled to compensation. I have had my account for 7 years without any issues until now. Although I understand why my account was locked temporarily, I believe a permanent lock is unjust due to the circumstances. I have tried to explain that the post was made by a child who didn't understand the consequences, but my appeal seems to have been overlooked. I will continue contacting support because I find this unprofessional. I have changed my password and tried to explain that the post was unauthorized, but my account remains locked. As an adult, I can void any agreements made by a minor, and I believe my account should be reinstated considering the situation. I may take legal action if this matter is not resolved fairly. Thanks, Domonique Martinez

My Snapchat account was recently hacked into, and the hacker posted all my inappropriate pictures before I regained access by paying. Shortly after, Snapchat informed me via email that my account was permanently deleted for violating community guidelines. I'm in disbelief as I've had this account since [redacted] without breaking any rules. Unfortunately, I can't retrieve my saved memories as everything was stored on Snapchat. I urgently need assistance or a thorough investigation into this matter as it's incredibly unjust. While I'm not concerned about the account itself, I desperately want to know if there's a way to recover my memories before they are lost forever. Despite requesting my account data, I have yet to receive any information. I'm feeling lost and frustrated, seeking clarity on this situation and hoping for some help.

Snapchat Account Help Needed Hello, I am quite upset as my account has been blocked. I attempted to access my boyfriend's account, and when trying to switch back to mine, I was logged out and informed that my account was temporarily blocked. I patiently waited for the designated time period but still cannot login successfully. I have attempted to access my account from two different devices but still face the same issue. Is there any assistance you can provide in resolving this matter? Thank you, Maisey.

Hello, my name is Fernando, and I need help with my temporarily locked account. I can't unlock it because I'm not receiving the 6-digit code in my email to complete the process. This happened suddenly while I was trying to send snaps to my streaks a few days ago, and now I'm locked out. I suspect it might be because I sent too many snaps at once or due to logging in and out frequently because of Snapchat's occasional bugginess. I've attempted the unlocking process multiple times, but my Gmail isn't receiving the code. Unfortunately, I don't have a linked phone number for verification. I've tried everything I can think of, and I'm stuck on what to do next. Any assistance would be greatly appreciated.

My account may have been compromised or falsely reported for rule violations as I received an email from Snapchat stating my account is temporarily locked. Despite having access to the email linked to the account, I can't reset the password as the reset link isn't coming through. Communication with support has been unsuccessful, leading to frustration as I value the photos and memories stored on my account. Requesting a manual password reset link or more details on the situation to regain access to my account as soon as possible. Grateful for any assistance with this matter to restore access to my Snapchat account, which I use regularly. Thank you, - Yvette Account Name: yvetteace Email: [redacted]

I was using Snapchat when I suddenly got logged out. Now, I can't log back in and I'm being told my device is banned, preventing me from accessing my account or creating a new one, despite not doing anything wrong! When trying to reset my password on their website, I was informed that my phone number and email are no longer linked to my account, suggesting someone else may be using them. Unfortunately, Snapchat support has been unhelpful, sending repetitive automated responses. I'm at a loss for what to do next.

Hello, my name is Hamza. On May 2nd, my Snapchat account with the username hemz_074 was permanently locked. I am confident that I have never violated any of Snapchat's rules or regulations. If any improper actions were taken using my account, it is likely due to a hack. Please, I request to have my Snapchat account unlocked promptly. I eagerly await your favorable response. Thank you.

Since October 22, [redacted], my Snapchat on my iPhone 13 Pro Max has displayed a message stating: "Due to repeated attempts or other suspicious activity, your access to Snapchat is temporarily disabled." I am unable to create new accounts or log into different accounts. I have resorted to using a friend's phone to check snaps. After researching, I discovered that my phone has been banned temporarily, and it has been nearly a year without access to Snapchat on my phone. I urgently need assistance to resolve this issue. For troubleshooting purposes, the phone's serial number is "M2G9WDJVNY" and the IMEI is "35 [redacted]66 8."

Dear Snapchat Team, I am writing to seek assistance with an issue I am encountering. It seems that my device and Snapchat access have been compromised. On May 30th, at approximately 1:00pm, I suddenly found myself logged out of my Snapchat account. Upon attempting to log back in, I received an error message with the code “SS06” stating that my access has been temporarily disabled due to suspicious activity or repeated login attempts. Subsequently, I tried creating a new account, only to be met with the same error code. I am currently unable to either create a new account or access my regular one. I suspect that my account has been hacked, leading to the disabling of my access. I urge you to address this matter promptly by lifting the device ban on my phone. I have valuable information on my Snapchat account that I cannot afford to lose. Your swift attention to this issue would be greatly appreciated. Thank you.