ROBLOX Customer Service Issues

I tried a free Robux game and entered a password on a new account, but one month later, nothing happened. When I tried it on my main account, I got logged out and now can't log back in. My username is Senkingz1234 and my password was Karchoum00. I didn't add an email or phone number to the account, but my phone number is [redacted]. Please fix this quickly for my little brother's sake; he's really upset. Thank you.

I've been facing recurrent hacking issues with my account and despite changing my password several times, I have been locked out for months. Since I didn't verify my email when I was younger, the usual method of resetting the password is not applicable. I've been attempting to regain access for weeks without success. On my profile Killerdruid13, in the about section, my email [redacted] is obscured with spacing and legmail due to filtering problems. Additionally, I have a unique avatar, The Winged Guardian, which is not currently available for purchase. I am willing to provide more details such as the debit card number used for R$ transactions. Please reach out to me promptly for further assistance. Thank you.

I watched a YouTube tutorial on how to redeem a Roblox gift card code. I followed the steps, entered the code into my account, but didn't receive any Robux. I confirmed the code, but I still haven't received the Robux I purchased.

While playing Bloxburg, a player claimed to be quitting Roblox and offered me their Robux. They asked me to join a game that required my password. Initially suspicious, I hesitated but after the game creator said it wasn't a scam, I entered my password. Shortly after, I got logged out, and upon trying to log back in, realized my password was changed. I did not provide my email. I recently purchased Builders Club and Robux. I am distressed about this situation and seek assistance to recover my account.

I have a friend, their username is 223x223s, he mentioned having 5 Roblox cards, and I trusted him. He asked for my password and I shared it, unfortunately. He took control of my account, but I managed to get it back temporarily by discussing with him. However, he has taken it again recently. I have invested a lot of money into that account, and it's distressing to face losing it. To prove ownership, my most recent purchase was a Roblox card with the numbers [redacted]. I have attempted to reset the password, but he changed both the password and email associated with the account and verified the new email.

Hello, I recently purchased two Roblox cards from Asda for my grandchildren, each worth £10 for a total of £20. Unfortunately, when they tried to redeem the cards, they did not work. I have been holding onto them for over two weeks now, feeling like I have lost £20 for nothing. Asda advised me to reach out to your company regarding this issue. The card numbers are [redacted]9 and [redacted]8. My grandchildren were really disappointed. Thank you, Mrs. H. For further communication, please contact my husband, Dr. H., at [redacted].

I recently purchased a gift card from EB Games for Roblox, but unfortunately, the middle numbers on the card got scratched off. I would appreciate some guidance on how to proceed. I want to ensure I don't lose the money on the card. Could you please issue a new code or transfer the Robux value to my account? I paid $15 for the card, but it's not working, and the retailer was unhelpful, advising me to seek a refund from your company. Thank you for your assistance. My name is L. Capone, and you can reach me at [redacted]

Hi there, I'm foreverunicornpup, and I seem to have forgotten my password for my account. I attempted to reset it using my mom's phone number but had no luck. I'm looking to contact you via call or text to address this matter so I can successfully reset my password, log into my account, and continue playing games. These actions all require access to my password. I'll provide my mom's email for your reference. I appreciate your help with this issue.

Hello, I need assistance with my son's Roblox account on Xbox (username: TicklishTornado). He has forgotten his password and when we tried to reset it using his email ([redacted]) on the PC, we didn't receive any emails. After multiple attempts, it now says the email has been entered too many times. He has invested a lot of money into this account and now only plays on the PC, not Xbox. Any help would be greatly appreciated. Thank you.

Hello, I recently encountered an issue while trying to log into my Roblox account. Despite attempting to reset my password and not receiving any emails, I still can't access my account. This isn't my first time experiencing this problem, and I previously reached out to address the same issue which I suspected was due to hacking. Could you please send me an email to facilitate changing my password? I've also attempted to use the link provided in your previous correspondence. Thank you.

Hello, my Roblox username is BeeTheWolf. While playing Survivor by Peak Precision Studios, I encountered individuals engaging in inappropriate behavior in the chat. I promptly reported three users in that server for discussing inappropriate topics, particularly sexualizing minors. I urge you to investigate this matter as it is deeply concerning. Unfortunately, I did not note down their usernames, but I utilized the in-game report system. I implore you to take action against these individuals and consider involving the authorities due to the seriousness of the situation. I appreciate your attention to this issue.

Every time I join Life in Paradise, two little kids are behaving inappropriately, using language and actions that are not suitable for the game. This is concerning because my younger sister, who is only 9, also plays. Many children her age are exposed to this behavior, and it's important for the game moderators to monitor and address these issues. I am seeking assistance in having these accounts suspended to prevent further inappropriate interactions. Thank you.

I encountered an issue with my Roblox account recently. Initially, I tried a game promising free robux and it kept stating my password was wrong, despite using the correct one. Then, while playing Bloxburg, I got kicked out due to the same password error. I have written down my username and password, so no one else should have access. This problem also occurred with my other account. I have expended significant funds on my account under the user Rebeccatemp17 and I am frustrated by this situation. I am eager to regain access to my account promptly.

I was trying to wear the Valkyrie helmet, but I kept getting a message saying my outfit was missing items. After checking my inventory, I realized the helmet wasn't there. So, I restarted my PC and logged back into ROBLOX, only to find that my ROBLOX CLASSIC FEDORA, SUPA DUPA FLY CAP, IMMORTAL SWORD WICKED HEART, and ADURITE ANTLERS were also missing. Upon inspecting my trade history, I discovered that these items were traded with a user named Bruvdon. My username is O_babyjxsus. Please assist me as soon as possible.

I would like to wear the VALKYRIE HELMET, but it wasn't available in my inventory. After restarting my laptop, I found that the SUPA DUPA FLY CAP, ROBLOX CLASSIC FEDORA, ADURITE ANTLERS, and IMMORTAL SWORD WICKED HEART were also missing. Upon reviewing completed trades, I discovered they were all exchanged by an account named Bruvdon. I have already checked and reset my password. Could you kindly assist in retrieving my items? Your help would be greatly valued. My username is O_babyjxsus.

Why? Why? Why did this happen? I made a big mistake at work by selecting the wrong folder again. I feel so frustrated! Let me explain! I accidentally clicked on a different folder while working, leading me to mistakenly choose an inappropriate picture among two with similar titles! I was unwell at the time! I stepped away to the bathroom, forgot to delete it due to the camera being unfocused, and unknowingly uploaded the map! Please lift the ban from my account! I have a deep affection for Roblox! Please remove the ban! I promise not to repeat this error! Roblox means everything to me! Please lift my ban! Don't say it's permanent! I am really upset about this! Please release my ban! Oh, please, Roblox!

Hello, I am Austin Little, known as "MonkeyMan447247" on Xbox One and I encountered difficulty logging into my Roblox account via PC. Despite having created my account three years ago, I had never set a password and found myself unable to access it on PC. In an attempt to resolve this, I tried to unlink my Xbox One account, hoping to retrieve my password this way. Unfortunately, this action locked me out of my account, leaving me stranded. When seeking help from Roblox customer service, I was informed that my email was not associated with my account, hindering their ability to assist me. Though I believed I had linked my email previously, Xbox One’s settings lack the option, leading to confusion. I am aware of the security measures in place, but I am willing to provide verification through methods like sharing my Xbox One username or demonstrating my linked email to Xbox. Your support in recovering my account means a lot, and I look forward to your guidance in this matter. Thank you for your understanding and support.

While playing Roblox electric state with my friends, we encountered a player named Richtofenprimi935 who used inappropriate language that wasn't censored, including a derogatory term that deeply offended me. When I attempted to use a similar word to test the censoring system, my message was censored, yet the other player's was not. After a few minutes, I received a warning for the same word that had been censored when I used it. I respectfully request that the operator removes the warning from my account and transfers it to Richtofenprimi935.

I recently updated my phone, which resulted in my son losing access to his game. Unfortunately, I do not have the email address or phone number associated with his account as he set it up himself. His screen name is BCJXBCXCB. I attempted to log in using the information saved on my phone with the username "danoel00092" and password "foxeyyyyza," but it did not work. My son has spent over $30 of his hard-earned pocket money on this game. He is on the autism spectrum and struggles with change, so it is important to him. I have reached out to customer support via email but have not received a prompt response. Can you please link this account to the email [redacted] and phone number [redacted]9 in Canada? Thank you for your assistance.

Username: i_swizzy Email: [redacted] I'm reaching out because my account got terminated without any valid reason. Despite being told my game was inappropriate, it only involves listening to music and hanging out, with no inappropriate content. The game was a copy from one on my account, and the original was not removed or reported. I am baffled by the termination and deeply attached to my account, which holds sentimental value for me. I would appreciate any assistance in restoring it.