The following are issues that customers reported to GetHuman about Pornhub customer service, archive #3. It includes a selection of 20 issue(s) reported December 8, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Subject: Legal Matter Regarding Megan Inky
To the Attorneys at Porn Hub,
I want to bring to your attention that I have a contract with Megan Inky, giving me the authority to restrict any social media platforms, websites, or unauthorized content related to her work. I kindly request that you provide me with copies of all contracts or transactions involving Ms. Inky, either via email or by mail to 21 W. Emerson Street, Melrose, Massachusetts [redacted], for my legal review.
Thank you for your prompt attention to this request.
Sincerely,
J. Scott Donohue
Paralegal and Pro SE Attorney
Bhccalumni
Reported by GetHuman-scottjdo on martes, 8 de diciembre de 2020 0:25
A few months back, I signed up on an online chat website which I no longer use. Unfortunately, the site was full of inappropriate individuals. Without realizing the consequences, I shared some pictures including ones with me wearing innerwear, which may now be circulating as nudes. To my dismay, my number seems to have ended up on PornHub without my consent. Consequently, I am receiving unsolicited texts and calls from people worldwide. I am desperate for assistance. Kindly help me address this issue by deleting my number and any related images. Your help would be greatly appreciated.
Reported by GetHuman-anushric on lunes, 14 de diciembre de 2020 0:59
Buonasera, ho recentemente attivato la mia prova gratuita settimanale per il servizio premium di Pornhub. Purtroppo, ho usato la vecchia email ([redacted]) a cui non posso più accedere. Inoltre, mi sono confuso con la password che ora non funziona.
Vorrei cancellare la sottoscrizione immediatamente, poiché non posso controllarla senza accesso all'email. Ho già contattato l'assistenza clienti di Pornhub, ma chiedo anche il vostro supporto.
Auguri di buone feste,
F.
Reported by GetHuman5587188 on sábado, 26 de diciembre de 2020 17:48
My name is Sunskruti, and I need your help. A sex racket was exposed on November 11 in India in Vadodara. Several videos and photos of me need to be removed urgently to protect my privacy. My life is in danger if these materials are not taken down due to reasons specific to my family situation. I lack access to my passport and email, but I can provide my username for assistance with the removal process. The individual involved possesses sensitive information and has caused distress. I am willing to verify my identity through a live video call and share a photo. The situation involves a person named Nilesh Gupta in Vadodara, Gujarat. Any help in deleting my pictures associated with the user ID "F*JASMINE" would be greatly appreciated. Thank you.
Reported by GetHuman-sunskrut on sábado, 3 de abril de 2021 16:26
I require assistance regarding a sensitive matter. Recently in Vadodara, India, a sex racket was uncovered on November 11th. Unfortunately, there are videos and photos of me involved which I urgently need to have removed. The consequences of this coming to light could be devastating for me as I come from a modest background. I lack access to my passport and email, only my username is known to me. I urge for your help in eliminating this content, which poses a serious threat to my reputation and safety. The individual involved, Nilesh Gupta, seems to have obtained compromising information and I fear the repercussions if this material spreads. My username is "FUCK_JASMINE" and I am located in India. I plead for your prompt assistance in resolving this distressing situation.
Reported by GetHuman-sunskrut on martes, 6 de abril de 2021 6:00
Hello everyone,
I wanted to share that I'm a master student in computer sciences and focused my BSc. thesis on human-computer interaction, touchscreens, and haptic feedback. The Italian movie recommendation was fantastic! Due to the current COVID-19 situation, with the campus closed, I'm reconsidering my plans. I've created a device (link provided) that works well with hand-hacked Nintendo Switch haptic actuators for position sensing. With over 30 years of programming experience and knowledge in various coding languages, I'm looking for new challenges. If you'd like to connect, feel free to reach out to me at +[redacted][redacted] or [redacted]
Best regards,
Christoph Brauer
Reported by GetHuman-brauer on jueves, 22 de abril de 2021 1:43
I'm considering collaborating with adult website platforms. Despite being a white male senior citizen who looks younger, I faced ED after prostate surgery in [redacted] and ordered a device to help. While skeptical, I remain hopeful for a fulfilling sex life, being bisexual and enjoying intimacy with both men and women. After a career in law, I'm now divorced and open to new experiences. Seeing an old acquaintance sparked thoughts of supplementing my income. If interested, contact me at [redacted] or [redacted]. I maintain good hygiene practices and prioritize safety and comfort during intimate encounters. Thank you for your interest. Check my Facebook profile under Bill Cline from Sanford NC or Moore Co. NC for a preview.
Reported by GetHuman6039176 on jueves, 6 de mayo de 2021 15:24
Dear GetHuman team,
I am Marcello. While watching a TV series, I had an idea to share with the Pornhub team. I hope you can get in touch with them. Thank you in advance for any assistance. Here is the idea:
Dear Pornhub team,
I, Marcello, have a suggestion that you might like. During a scene in "Man in the High Castle," there was a dialogue that could seamlessly fit into one of your videos. For instance, in episode 04x05 - "Mauvaise Foi," minutes 11:17 to 11:53, the script goes like this:
G: "I remember the first time I opened a crate of those Chinese automatic rifles. I picked one up. It was so dark and oiled and heavy. Man, it felt like - power."
M: -"Hmm. Right on, brother."
G: - "And from that moment, all I've dreamed of is the day I can put that damn weapon down."
The envisioned scene involves a black male and a female actor. The girl is unboxing the man's underwear, discovering his well-endowed size, and expressing admiration while he caresses her head. I hope this idea sparks creativity for new content.
Best regards,
Tolassi Marcello
Reported by GetHuman-tolassi on martes, 25 de mayo de 2021 13:19
We signed up for a year last December or January, but encountered issues due to a typo in our email address. Although we attempted to correct it, we are now unable to access our account because our passwords are not working. Additionally, my husband has multiple logins, complicating the situation further. I believe our username is/was "magic328033" with the password "IloveHina." We would appreciate assistance in resolving these tech-related problems so we can enjoy our subscription before it expires. Our email address is [redacted]; the original error was using "v" instead of "u." Thank you for your help in advance.
Reported by GetHuman-carlhsch on lunes, 9 de agosto de 2021 10:08
My username on Pornhub is Mrsnastynyc, and I've been using it for almost five years. Recently, I woke up to find that neither my password nor my username was working. I can't sign in even though my page is still active. I received a password from Pornhub support, but it didn't work. I'm also part of the model program, and that page is still active too. If needed, I can send a screenshot of my active account.
Reported by GetHuman6581930 on viernes, 10 de septiembre de 2021 12:50
Hello, I am reaching out for the third time regarding an issue with my Premium account on Pornhub. For the past two months, I have experienced losing my Premium status after about two weeks. Each time this occurs, I am prompted to reset my password, which then causes me to lose my Premium access. I have two confirmed bills available if you require them for verification purposes.
I am on a tight budget and can only afford to make a payment once a month, so the recurring loss of Premium is becoming a financial strain. I rely on this service daily, so it is essential to me. I am in the process of getting verified, and I am awaiting the arrival of my new passport within the next 2-3 days. Your prompt assistance in resolving this issue would be greatly appreciated.
Thank you for your help.
Reported by GetHuman-emiliepi on domingo, 12 de septiembre de 2021 11:56
The three angels' messages are found in the Bible in Revelation, emphasizing the importance of worshiping God, not following false beliefs, and staying faithful to His commandments. The messages highlight the consequences of worshiping anything other than God and the significance of keeping one's faith strong despite challenges. These messages serve as a reminder to stay steadfast in one's beliefs and to prioritize honoring and following God above all else.
Reported by GetHuman-exzuro on sábado, 9 de octubre de 2021 2:56
Dear Pornhub team,
We are a group of four German students working on an environmental project. We plan to plant two trees and a flower meadow in our hometown of Glauchau, in Saxony, Germany. We have reached out to over 30 potential sponsors, but most have not responded or declined to support us. As users of your website, we are reaching out to see if you could sponsor our project with a total of [redacted]€ for the trees and up to [redacted] seedlings. Time is of the essence as we need the funds by the end of October to proceed. If you support us, we aim to arrange the seedlings in the shape of the Pornhub logo and acknowledge your sponsorship on a plaque near the trees. Your assistance would be greatly appreciated.
Reported by GetHuman6691241 on sábado, 9 de octubre de 2021 18:05
I made a mistake by visiting your website, and now I receive numerous emails daily. I have tried clicking the "take me off your mailing list" option, but the emails continue. Kindly stop sending them. Harassing people with emails won't make them want to join your website. Please remove my email address from your mailing list.
Reported by GetHuman6897944 on viernes, 10 de diciembre de 2021 16:55
Hello,
I am having issues with registering for the "Model Program." I am doing everything correctly, but it keeps getting rejected because my full name is missing. I enter it, but every time I press save, it disappears, and I am asked to identify myself again.
I have tried many times but am unable to complete the registration.
I would appreciate it if someone could help resolve this issue.
Reported by GetHuman6903164 on domingo, 12 de diciembre de 2021 9:18
I have had my Pornhub account for about 3 or 4 years under the username Jadakiss1995. Recently, I attempted to apply to become a model and after submitting my personal information, I discovered that my account has been permanently disabled. I reached out by submitting a ticket, but the response I received stated, "This account was removed for violating our terms of service. This decision is final and cannot be overturned." I am disappointed because I only use the account to watch videos and do not upload any content. It's disheartening to learn that my account was disabled for this reason.
Reported by GetHuman-azucarja on martes, 28 de diciembre de 2021 8:56
I bought a premium account on January 1st using my bank card IBAN. Confirmation of the purchase was received without any errors. However, a few days later, I got an email asking for an extra payment of 15 Euros, which I believe is unfair. I closed my account on January 6th, after being promised two free weeks and having paid 9.99 Euros for the entire month. I don't think it's right to be charged an additional fee for something that was not communicated to me during the initial purchase.
Reported by GetHuman-avenoso on domingo, 9 de enero de 2022 8:36
Hello, my name is Nicole K. Recently, a man added me on Snapchat claiming we had mutual friends. I made it clear I was in a relationship and not interested in anything more. Feeling uneasy about the conversation, I blocked him. Soon after, another man added me, revealing that a picture of me was circulating on a site without my consent. He showed me a screenshot but deleted it before I could save it. I am concerned about my social media information being shared without permission. I would appreciate it if you could investigate this matter and have the image removed promptly. Thank you.
Reported by GetHuman7012456 on martes, 11 de enero de 2022 16:44
I would like to bring to your attention the concerning behavior of Hannah Brooks. Her actions of using her appearance and charm to manipulate individuals for financial gain are not in line with the values of your company. Before escalating this matter to the authorities, I wanted to inform you. Her conduct is damaging your company's reputation and must be addressed promptly. I urge you to take action such as removing her videos and halting any payments owed to her. It is crucial to prevent such exploitation from continuing. In a week, if this issue is not resolved, I will have to report it as mentioned. Thank you for your attention to this matter. - Jeff Davis
Reported by GetHuman-jdaviss on martes, 11 de enero de 2022 23:29
DawnSim, I think it is important to reconsider your stance. Using PHub may not always be the best choice and it's a shame that you are using it yourself. While it may seem simple to create or delete an account on the platform, it's crucial to understand the impact of your actions. Please remember to be mindful of your online presence. It can be challenging to navigate through these situations, but honesty is key in online interactions. Let's strive for a more positive and respectful online community where meaningful conversations can take place.
Reported by GetHuman-emilpote on viernes, 18 de febrero de 2022 21:30