Netflix Customer Service Issues

I am disappointed that you have chosen to cancel some of my favorite shows due to Covid-19 production difficulties. I would prefer if you could put the shows on hiatus rather than abruptly ending them. Shows like "I'm Not Okay with This" and GLOW have strong viewer support, and I am willing to wait for their conclusion. I am still upset about the cancellation of "The OA" and believe it is important to consider fan loyalty when making these decisions. Perhaps creating movie sequels to provide closure for canceled shows could help retain viewership and build brand loyalty. As it stands, I am considering canceling my subscription due to these frequent cancellations without proper endings. It makes me hesitant to invest time in new series out of fear of them being canceled prematurely. I urge you to think about how your decisions may affect viewer trust and viewership in the long run. Sincerely, Raelin H.

I am writing to express my frustration with the synchronization issues in the majority of Netflix movies. I have tried to address this matter politely, but Netflix is requesting that I sign up and make a payment for my complaint to be considered. This approach appears questionable, and I am growing more suspicious the further I investigate. It seems like obstacles are intentionally created for customers who wish to voice their concerns. I refuse to accept this treatment and will escalate this matter as necessary. The strategy to steer individuals away from complaints towards financial transactions is unacceptable. I will not tolerate this and intend to pursue this issue to the highest level of authority. Regards, P. Wharton.

Hello, I have noticed that Netflix has been charging my account $9.99 per month for several months, possibly even a year. However, despite these charges, I am unable to access Netflix on any of my devices at home. This situation feels like a waste of money for me since I have never used your services. In today's economy, every $10 counts for me. I kindly request that you cease deducting funds from my account and cancel any existing payment arrangements we might have. Thank you. Best regards, Tracey Kamuta

Hello, I'm experiencing some unexpected charges on my credit card from Netflix, totaling $17.99. The transactions occurred on Oct. 31 and Nov. 6. Since I have a Netflix subscription through Xfinity, these charges are not mine. I'm concerned if someone else is using my credit card. I would appreciate guidance on how to address this issue and kindly request the reversal of these charges. Thank you in advance for your assistance.

I have an exciting surprise! I'm offering a unique piece of art at a great price. This artwork reflects a new perspective on life and challenges viewers to see the world differently. If you're interested, please contact me at [redacted] The painting's name will intrigue you, as it has puzzled many before. The quote "When delirious with the reality of visions of a fictional myth of truth" needs a precise translation. Special thanks to The Witcher series for inspiration!

Hello, I believe someone is using my Netflix account without permission. My card details are saved on the account. Despite canceling the membership, it was reactivated, and money was deducted. Additionally, the screen has been locked. I already changed the password, but I need urgent assistance to resolve this issue. Please cancel the membership immediately as I no longer wish to continue. I also no longer have access to the email listed on the account. For further communication, please reach me at +[redacted]8. Thank you.

My recent interaction with your representative was frustrating; despite seeking help with an issue, I was met with scripted responses and delays in speaking with a supervisor. As a Senior with limited time due to terminal heart failure, I emphasize the urgency. I've been a loyal customer for over 2 years and have never complained despite purchasing a premium package. I informed the representative of my impending return to Honduras, yet the issue persists. I canceled my subscription on November 3rd via a voice call, only to discover Netflix still active on December 4th. I manage my subscriptions personally, so the reactivation is puzzling. I demand an immediate refund and express disappointment in your customer service tactics. If not resolved promptly, I will escalate my concerns on social media platforms and through the AARP, where I am a writer. Your prompt attention to this matter is appreciated. Sincerely, James G. Turk President, Turk International Investigations & Protection Oakwood, Ohio, USA North America Roatan, Honduras, Central America

I signed up for a Netflix account and attempted to activate my free one-month trial to explore the offerings available in my country. However, during the account activation process, I was charged the full price of 12€ despite the clear indication that I would only be charged after the trial period if I did not cancel my membership. I understand the no refund policy, but I believe I have been mistakenly charged as I have never had an active membership with Netflix on my card or account, making me eligible for the free trial. I hope this issue can be resolved promptly. Thank you for your assistance.

I recently shared an idea for a new cartoon while responding to a comment on a well-known YouTuber's channel. The cartoon is named "Rosco & Duggie," and it follows two struggling rappers who turn to solving crimes to support their music careers. Despite their efforts, they never quite make it due to various misfortunes like buying PlayStation 5 consoles from scalpers and getting them stolen or falling victim to shady managers and poor investments. Many people recommended having Redman and Method Man voice the characters, who happen to be cousins of Ren and Stimpy.

Hello Netflix, I am writing to address an issue with my billing through Globe Telecom for Netflix services. I was charged [redacted]/month, but I have never actually subscribed to Netflix. I have contacted Globe Telecom regarding this matter, and they advised me to reach out to you directly to disconnect the service. However, I am unable to do so as Netflix requires an email address to proceed, and my provided email was not accepted. The major concern here is that I have never signed up for Netflix in the first place, so I am unsure how to disconnect a service I never requested. I kindly request your assistance in resolving this matter promptly. Thank you.

Hello, I hope you're well. I've noticed that I've been billed twice a month by Netflix since I subscribed in February [redacted]. I only have one account, so I'm puzzled by the double billing. I've already contacted Netflix via email, but I haven't received any response yet. I'm looking for guidance on how to cancel the extra account to avoid these unnecessary charges. Your help in resolving this matter would be greatly appreciated. Thank you.

I've been a long-time Netflix subscriber, but we faced compatibility issues last winter with our equipment. We have a Toshiba LCD screen, model **RV***U, serial number *********, along with a Samsung DVD player, model ****, and a Samsung TV, model *****. The specific details for the Samsung DVD player are model -BD-P******XAA, serial number- ZARL*ViSAO****H. Due to these compatibility problems, we unfortunately had to cancel our subscription. The account was registered under the name Claudia Rapp from Terril, Iowa. We're hoping to find a solution to this issue and be able to access Netflix again soon.

Yesterday, I was watching The Vampire Diaries on my Xbox. However, when I tried to watch it on my computer today, the show wouldn't pop up. This issue is not just with that show, but with others too. Strangely, it works on my iPhone but not on my computer, which is quite frustrating. I even tried searching for it using the search bar, but it didn't show up. Additionally, when I searched for "The Vampire Diaries Netflix" on Google or Safari, it just says "reminder." I would appreciate any assistance you can provide. Thank you.

How should I go about leaving feedback for a series? Is it even possible? I'm not usually one to bother with feedback, but I feel compelled to acknowledge the excellent work you are doing. Thank you for providing me with so much entertainment while I'm watching on Netflix. I must say that "Prison Break" is the best series ever created, hands down. I also watched the entire "Money Heist," which is the second best series in my opinion. With shows like these, you are truly exceptional.

After enjoying a free month of Netflix, I opted for a three-month subscription at $12.99 per month through my TV. However, I've been experiencing issues where I can only access Netflix for two weeks each month despite paying for a full month. I have decided to cancel my TV account with Netflix as I am no longer interested, but I am unable to do so without internet access. I kindly request to stop any attempts to charge my card for the service. Thank you.

I recently got Sky Q, which includes Netflix. I've had a Netflix account for years under [redacted] I tried to cancel it on the website because I no longer need that account. My Sky contract is under [redacted], so I need the payments of £13.99 per month from [redacted] to stop immediately. I would also appreciate a refund for this upcoming month. Thank you, Donna Murphy

Hello, I hope you're having a good day! A friend of mine, whose wife is an author (Lisa de Saint Auban, if I remember her name correctly), informed me that Netflix is seeking books, scripts, and more for new film productions. He mentioned that Netflix has selected one of Lisa's books. I am also a writer, with two science fiction novels to my credit, one focusing on a disastrous genetic project. I am interested in submitting my novel for your consideration. It has been published as a paperback, e-book, and audiobook by my Dutch publisher, "Schrijverspunt." The book is in Dutch. Thank you, Peter P. van Oosterum

I previously had a Netflix premium Ultra HD plan with one DVD delivered to my home under my email [redacted] After switching to Comcast Xfinity, my Netflix account is now managed through them under my new email [redacted] Unfortunately, I cannot access my movie list when I log in. I am currently paying $15.99 for the premium plan and $8.99 for the DVD service, in addition to the charges through Xfinity. I am unsure how to cancel these services due to the difficulty accessing my old account details. Your assistance in resolving this issue would be greatly appreciated.

Hi, I've noticed that my feed has many duplicate shows and frequently suggests shows I've already watched. It would be helpful if these repeats could be placed in a separate "watch again" section. Also, I have an idea for a Marvel Cinematic Universe-like approach for classic British Gerry Anderson shows like Captain Scarlet, UFO, and Thunderbirds. It could be produced as a live-action, gritty adult series, leaning towards a young adult audience rather than a children's show. Best regards, Peter B.

I would like to address Netflix and express my concern regarding their decision to feature certain content like "Cuties." As a customer, I believe there are better options than promoting such material. I am considering discontinuing my subscription due to this issue. It is disappointing to see a platform with a variety of good shows make questionable choices. I hope that Netflix takes customer feedback into consideration and reevaluates their content choices in the future.