Maryland Health Connection Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Maryland Health Connection customer service, archive #1. It includes a selection of 6 issue(s) reported August 17, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I need assistance talking to a customer service representative. My monthly income is around $2,[redacted] and I am currently not insured due to unaffordable premiums. While I am eligible for Medicare because of a disability allowance (SSDI), I have to wait until January to enroll as I am not currently registered. I recently received concerning news from my doctor regarding high blood levels, prompting the need to see a urologist urgently for potential prostate cancer testing and subsequent treatment. The costs involved are unknown but could be significant. Despite my income possibly exceeding Medicaid eligibility, could sudden medical expenses like $10,[redacted] in a single month affect my eligibility for coverage? I can only afford about $1,[redacted] from limited assets of around $2,[redacted]. Any advice on potential coverage options would be greatly appreciated. Sincerely, David W.
Reported by GetHuman1005697 on Friday, August 17, 2018 8:45 PM
I have been attempting to switch my coverage from Kaiser to United Health Care since October 17, [redacted]. Every time I contact the Maryland Health Connection, I receive conflicting information regarding when the transition would occur, leading to repeated disappointments with delays. After speaking to a supervisor, I was given a phone number [redacted], which supposedly belonged to United Health Care. Unfortunately, upon calling the number, I discovered it was disconnected. My name is Ronald Hamilton, and you can reach me at [redacted]. My address is [redacted] Castle Blvd, Apt. [redacted], Silver Spring, MD. You can also contact me via email at [redacted] I am skeptical that anyone will address my concerns promptly, but all I am seeking is some assistance with this matter. Ronald Hamilton
Reported by GetHuman1627924 on Monday, November 26, 2018 4:00 PM
Last year, my son was diagnosed with a Pineal tumor that is getting increasingly worse. He experiences dizziness and light-headedness, making it difficult for him to even leave his bed. His vision has deteriorated, affecting his ability to drive. After our Primary care doctor recommended the tumor's removal, we sought advice from John Hopkins University Hospital, but were dissatisfied with their recommendation. A consultation with a Neurologist specializing in Pineal tumors was also unhelpful, leaving us feeling unsure of what steps to take next. We are considering seeking treatment at Medstar Georgetown University Hospital, but are facing challenges with his health insurance. They have suggested that if he obtains straight Medicaid, he could receive care from them.
Reported by GetHuman-love_vic on Wednesday, January 9, 2019 5:34 PM
Hello, I am Sunny F. Ekwunife from Maryland, an independent contractor and physician looking for a Guaranteed Issue Health Insurance Plan. I have pre-existing conditions including Type 2 diabetes and mild High Blood Pressure, managing them with specific medications. I have faced challenges registering for insurance online and would appreciate assistance. My contact information is [redacted] Alamance Way, Upper Marlboro, MD [redacted], phone: [redacted]. Thank you in advance for your prompt response.
Reported by GetHuman3972442 on Thursday, November 21, 2019 9:41 AM
Urgent! I urgently need someone to authorize my medication. I haven't had it in seven days, and I've been suffering immensely due to this major oversight. My name is Paul Trossbach, and I need immediate authorization for my medicine. Otherwise, I will need to go to the hospital within a couple of hours. This negligence in care is unacceptable, and I am considering legal action due to the extent of my suffering.
Reported by GetHuman-trossbac on Tuesday, March 31, 2020 1:20 PM
Subject: Seeking Information About Son's Insurance Status Dear Maryland Health Connection Team, I hope you are all doing well. I am reaching out to inquire about the current status of my son's insurance. His name is Sameer Singh, and he was born on August 21st, [redacted]. I recently enrolled him in a health insurance plan through Maryland Health Connection and would like to verify if his coverage is now active. I kindly request information on the activation status of his insurance policy. If there are any further steps needed or if additional details are required from me, please inform me so we can ensure his coverage is active as intended. I appreciate your help with this matter and would be grateful for a prompt response.
Reported by GetHuman8645045 on Monday, October 2, 2023 5:46 PM

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