The following are issues that customers reported to GetHuman about LinkedIn customer service, archive #73. It includes a selection of 20 issue(s) reported October 9, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have encountered an issue with two accounts under the name 'Trinity Energy Systems Pvt Ltd.' The original administrator of the first account, which has over [redacted] followers, unilaterally removed himself without transferring access. I now manage the second account, which has less than 70 followers. Is it possible to merge the followers from the old account to the new one? Additionally, I would like to request the deletion of the older account. The former account's owner was Mr. Anubhav Sehgal. Any assistance would be greatly appreciated.
Reported by GetHuman3731603 on Wednesday, October 9, 2019 12:30 PM
My account has been restricted, and I am unsure of the reason. Recently, I uploaded my state ID as requested, but now it is requesting me to do so again. I kindly request the reinstatement of my account.
It's possible the restriction occurred due to me sending private messages to book reviewers in my network, inquiring if they would review my new novel. I fail to see how this could be a violation since they are connected to me and expressed interest in reviewing books.
The account in question is registered under Eric D. Goodman using the email [redacted] I humbly request the prompt reinstatement and reactivation of my account.
Thank you.
Reported by GetHuman3732377 on Wednesday, October 9, 2019 2:42 PM
While I was in college online, I initially created my LinkedIn account. Since I no longer attend the college and cannot access my student page linked to my school email, I'm facing a dilemma. I attempted to open a new account to regain access to my contacts, but transferring them seems impossible. This situation has left me feeling extremely upset. I had meticulously cultivated a network of over [redacted] contacts, which I put a lot of effort into. I am at a loss for how to recover my original account. Thanks, S. Dykes.
Reported by GetHuman-bmwmom on Wednesday, October 9, 2019 3:50 PM
Hello,
I tried to create a LinkedIn account and after entering the verification code sent to me by text, I received an error message saying my number "could not be used." I am confident that my number is not linked to any other account. I would like to join your social network and would be grateful if you could help me resolve this problem.
Thank you,
Anthony St. Lawrence
Reported by GetHuman3732901 on Wednesday, October 9, 2019 3:55 PM
In August, I noticed an unfamiliar monthly charge of $32.16 on my PayPal account originating from LinkedIn, a service I had signed up for but never used. I don't know why the charges started, as I didn't authorize them. I am requesting that the $32.16 fee be ceased promptly, and I would appreciate a refund for the unauthorized charges.
Reported by GetHuman3733077 on Wednesday, October 9, 2019 4:17 PM
I am unable to access my old account as the email linked to it is now inactive. The old account for Rea Interiors was [redacted], and I cannot recall the password. The Time Warner Cable/Roadrunner accounts are obsolete. I have created a new account, resulting in having two accounts. The second one is connected to [redacted], which is the correct email. I wish to merge the two accounts into a single one but am unsure of what steps to take.
Reported by GetHuman-reainter on Wednesday, October 9, 2019 5:49 PM
I am requesting all linked in accounts associated with my name to be canceled. I have experienced multiple hacking incidents, and it seems my information is linked to this account. The customer service team asked me to provide an affidavit due to being unable to access my account with two-step verification, as I no longer have access to the linked cell number. I forwarded the required information from the email linked to the case, but received a return message claiming it was not received.
Reported by GetHuman-ldenardi on Wednesday, October 9, 2019 6:41 PM
I am quite disappointed with my experience. I registered for a free 1-month trial of LinkedIn Premium, but I didn't receive any notification about when I would be charged for the first month.
I have now realized that I do not wish to continue with a LinkedIn Premium subscription, but I was still charged for the first month today. Is there a way for me to receive a refund? I have already cancelled my Premium subscription upon noticing this charge.
Thank you for your assistance.
Reported by GetHuman-gramsjm on Wednesday, October 9, 2019 10:58 PM
I have been unable to access my LinkedIn account that I created while working for a previous company. I cannot remember my password, and despite trying to update my email address and provide my driving license photograph, I have not received any response. My name is Ian Budgen, and I am now employed at Island Joinery. Previously, I worked for Bam Construction. I used to log in to my account on my phone, which was set to log me in automatically. Unfortunately, I lost my phone over the weekend. I need assistance with regaining access to my account. Thank you.
Reported by GetHuman-ianbudge on Thursday, October 10, 2019 10:08 AM
Subject: Trouble with LinkedIn Accounts
To the LinkedIn Support Team,
I previously had an account under the name Christina Salha with the email [redacted] Unfortunately, I mistakenly closed this account and attempted to create a new one with the email [redacted] However, this new account was closed due to restrictions imposed by your system.
In an effort to rectify the situation, I then created two additional accounts with the emails [redacted] and [redacted] Regrettably, both of these accounts were also closed within a day of creation.
As a student looking for job opportunities through your platform, I am eager to resolve this issue and regain access to my account. I would appreciate any guidance on how to rectify this matter promptly.
Thank you for your assistance.
Regards, Christina Salha
Reported by GetHuman2640422 on Thursday, October 10, 2019 11:04 AM
Hi Regina,
I've noticed that my old account is still visible on LinkedIn, but I'm unable to access it. After being away for a few months, I discovered that something has been altered, and now I can only view it through my friends' LinkedIn accounts. Unfortunately, my email has been deleted, and I suspect that my information has been compromised. The same situation applies to my Facebook account. I've recently set up a new email address in an attempt to regain access to all my accounts. I'm prepared to answer any security questions you may have. There are important colleagues and information on those accounts that I need to reconnect with.
Thank you for your assistance.
Wes Brannon
Reported by GetHuman-wesbrann on Thursday, October 10, 2019 1:57 PM
I have lost access to my primary LinkedIn account, which had around [redacted] contacts. It seems that a conflicting account took over on my iPhone during a password reset attempt. The original account was linked to [redacted] in the past. I need assistance in restoring my main account with the extensive connections and removing the smaller conflicting one that I am currently seeing. Thank you.
Reported by GetHuman-ssgilmou on Thursday, October 10, 2019 2:17 PM
I'm looking to delete my old profile, but I can't remember the email address I used for it. Below is the link to my old profile. I would appreciate it if a LinkedIn associate could help delete the old profile or provide me with the email address associated with the account so I can delete it myself. The email address might be outdated, so I'm not able to access it. Can LinkedIn delete the old profile for me?
Contact Info:
Nereida’s Profile
linkedin.com/in/nereida-vetere-68a4a612
Reported by GetHuman-nvetere on Thursday, October 10, 2019 7:22 PM
I have requested multiple times to remove a picture under the name Marilyn Westropp with Alessi Catering. Since then, I have switched to working with Acoustiblok, Inc. My primary email is [redacted], while my secondary one is [redacted] Occasionally, an email for Florida Hospital shows up, but I no longer use it and do not have the password. Please assist with these changes. You can reach me at [redacted].
Reported by GetHuman2895572 on Thursday, October 10, 2019 9:10 PM
I have a basic LinkedIn account. When I created the account, I used my personal work email address from my previous employer as the login. I have since left that job and unfortunately cannot remember my password for the account.
The registered email for my login is [redacted]
I have tried to reset my password without success and now need your assistance. As I no longer have access to my previous work email, I cannot use the "Forgot Password" method to receive the reset link for my account.
I attempted the "Lost Access to Email" method and completed the Identity Verification, but uploading my identity card image file to your system did not work.
Could you please send the password reset link to my private email address below?
I appreciate your help.
Thank you,
Philip Lam
Reported by GetHuman3754228 on Saturday, October 12, 2019 9:31 PM
I need assistance with my LinkedIn account. When I created it, I used my previous work email from a past employer as my login email. Now, I can't remember my password and I no longer have access to that email address. I've tried the "Forgotten Password" method to reset the password, but it doesn't work as I can't receive emails at that address. The "Lost Access to Email" method asks for identity verification, but I am having trouble uploading my ID image. Could you please send the password reset link to my new email address at [redacted]? I appreciate your help. Thank you. Regards, Philip Lam
Reported by GetHuman3754393 on Saturday, October 12, 2019 10:11 PM
I recently discovered a significant overcharge on my account for a subscription that I initially signed up for about a year ago. The current fee is much higher than what I originally agreed to, and I was not informed in advance about this increase. I promptly cancelled the premium subscription upon realizing the excessive charge as the service does not meet my expectations, and the new amount is unjustifiable. I do not utilize these services, do not see their value, and was unaware of the fee before it was withdrawn from my account. I need a refund or a reassessment of the charges. Despite the sudden debit, I cancelled the subscription immediately. Paying for a service I do not utilize and was not properly notified about is unreasonable, especially since it has now affected my ability to cover my rent. The lack of notification prior to the renewal is concerning, and this has put me in a difficult financial situation where I cannot even afford to contact customer support to address this issue. Regards, G.B.
Reported by GetHuman3761348 on Monday, October 14, 2019 11:32 AM
Hello Sir,
I am Nishil Patel from Vancouver, Canada. I created two LinkedIn profiles in [redacted] under the names "Nishil Patel" and "Zeel (Nishil) Patel." After about a year, I was unable to access these accounts. I originally created them in India.
Upon moving back to Vancouver, Canada, I was able to recover my first account under the name Nishil Patel. However, I am having trouble recovering my account named Zeel (Nishil) Patel due to forgetting the associated email and password.
The email address linked to my first account is [redacted], while the email for the Zeel Nishil Patel account could be either [redacted] or [redacted]
I kindly ask for your assistance. Thank you for your help. I look forward to your response.
Reported by GetHuman-mantrath on Tuesday, October 15, 2019 4:12 AM
My sister borrowed my phone and unknowingly downloaded LinkedIn to create an account for her job. Unfortunately, I was charged $59.99 on my credit card for a premium account without my consent. Despite canceling immediately, I had no prior notification of the impending charge. I am frustrated with this ordeal and am seeking a refund. It is disappointing that there is no customer support number available for assistance. I will dispute the charge if necessary, as I did not benefit from the account. The payment was made using my Apple credit card linked to my iPhone. Any support in resolving this matter would be greatly appreciated.
Reported by GetHuman-eguizaba on Tuesday, October 15, 2019 6:57 PM
I'm having trouble accessing my LinkedIn account. The message I see says "Your LinkedIn account has been temporarily restricted." The email associated with my account is "[redacted]" What steps can I take to lift the restriction and enhance the security of my account? I suspect that someone may have tried to access it. When I attempted to verify my identity, they requested a passport, which I don't have yet as I'm still a student. I submitted a photo of my verified ID, which is in Egypt. Can you assist in resolving this issue so I can regain access to my account? It's essential to me because I've built it over the past 5 or 6 years and it contains many important connections. I'm unable to simply start over with a new account. Your help is greatly appreciated.
Reported by GetHuman-medosala on Thursday, October 17, 2019 4:59 PM