LinkedIn Customer Service Issues

I have accepted your offer to re-enable the premium membership with a time limit, but this activation has not been completed on my account. I suspect that you have activated an older, no longer maintained, and unused account of mine, but I am not certain. I kindly request prompt clarification and correction with a new starting deadline. I look forward to your prompt response. Sincerely, Wolfgang Faulhaber

I joined Linkedin for work-related purposes, and initially, everything was running smoothly. However, the next day, I encountered issues signing in as it kept stating my password was incorrect, despite it being accurate. After managing to access my account, Linkedin requested my ID, which I promptly uploaded. Unfortunately, a week later, they notified me of a permanent restriction with no explanation provided. Subsequently, I attempted to create a new account, but encountered the same issue three times. I urgently need my account for work, and seek assistance in resolving this matter. I attempted to reach out for help via the chat box, but it necessitates signing in, which I'm unable to do given my account restriction. Similarly, the contact us option also requires signing in, creating a predicament as my account is currently restricted.

Dear Sir/Madam, I am writing to address an issue with my trial subscription (Premium) set to expire on October 18, [redacted]. I did not wish to extend this trial period and unfortunately, I did not receive a cancellation reminder via email. To my surprise, the subscription fee has been charged to my credit card. I cannot afford the premium subscription and have cancelled it today. I kindly request your assistance in downgrading my subscription to the standard basic level and refunding the charged amount. If possible, I would appreciate a partial refund considering the circumstances. The lack of a reminder has placed me in financial hardship, and resolving this is crucial for me. I trust you can address this matter promptly. Looking forward to your response. Best regards, M.Y.

I have been using LinkedIn for over a decade. Today, when I tried to log in, I was prompted to complete a verification captcha. After doing so, it requested my first and last names, current job title, and employer for supposed verification purposes. Despite my compliance, a new account was unexpectedly created. Subsequently, whenever I log in using my email and password, I am redirected to this new account. I am seeking help to regain access to my original account.

I have noticed that we can save articles on our LinkedIn profile that interest us. In the saved section, there are our own written articles, learning activities, and our saved articles. I have a question regarding managing them. Since I have over a thousand saved articles, I am curious if there is a search bar or any other way to easily locate specific articles instead of scrolling through all of them. Do I need to upgrade to a premium LinkedIn account for this feature? Thank you.

My LinkedIn account got restricted and I'm not sure why. I uploaded the required identification photo, but I received this email in response: Hi Vinh, Thank you for reaching out to us. Unfortunately, we have identified discrepancies in your account, and your appeal has been denied. As a result, your account will remain restricted. For more details, please refer to our User Agreement and Professional Community Policies. Best regards, LinkedIn Customer Support

Hello, I have been logged out of my account twice, with the reason given that I am using a search tool, which is not the case. I manually search for people I know, such as schoolmates, childhood friends, and friends of friends from Ghana and other countries. I am not sure how to prove that I am not using a search tool, but I don't want to risk losing my account. Please advise me on what steps I can take to verify my search activity and resolve this issue.

Hello Support Team, I hope this email finds you well. Upon discovering unauthorized access to my account, I took immediate action to secure it by changing my password, enabling two-factor authentication, and reviewing my security settings thoroughly. Additionally, I have scanned my devices for any potential malware or viruses that could have contributed to the breach. I am aware of the seriousness of the situation and the impact of the breach. I regret any inconvenience or harm resulting from this incident, as my account is essential for work, communication, and maintaining connections. Without access, my ability to fulfill responsibilities is compromised. I have learned from this experience and will take extra precautions to safeguard my account in the future. I am dedicated to upholding high privacy and security standards to prevent any further breaches. I kindly seek your support and understanding in reopening my account. I apologize for any inconvenience and appreciate your assistance. Thank you for your attention. I await your prompt response. Sincerely, Amr

Hello LinkedIn Support, I am Sheenita Robinson, and I have noticed three accounts associated with my name that I would like to have removed. The account linkedin.com/in/sheenita-robinson-a[redacted] was never used and should be deleted as I started with it. The account linkedin.com/in/sheenita-robinson-[redacted]2 was intended for a business that I no longer operate (Cyber Connection) and I would like it removed. Finally, the account linkedin.com/in/sheenita-robinson-3457b122 was also for a business (LiLena Events) that is no longer active, and I would like it deleted too. Thank you, Sheenita Robinson

My account has been temporarily restricted for identity verification, but I am currently unable to complete the process due to the limitations on acceptable forms of verification. I cannot use my work or university address, and my legal name differs from the one I typically use. I am stuck and seeking an alternative method to regain control of my account, understand the issue, prevent it in the future, and establish a reliable way to verify my identity. It is confusing why verification codes cannot be sent to my email or cell phone, as is common on other sites.

I noticed that I now have two accounts on Linkedin, possibly due to accidentally registering instead of logging in once. When I attempted to delete the second account, regrettably, the correct one got deleted. I am unable to reactivate this account as I continuously receive the message stating: "Your noCAPTCHA response code is missing or invalid." Linkedin is unable to send me the one-time signup link to my email or a verification code to my cell phone.

Dear Customer Service, I recently noticed a charge on my account for a one-year Premium subscription after my trial ended on October 28th. I was surprised by this charge as I did not authorize it, and I am unable to cancel the subscription or receive a refund. Despite trying to cancel today, it is still active until October [redacted]. I have not received any email invoices for the unauthorized charge of €[redacted].42, and I never approved this amount. Nor did I receive any emails indicating the change from monthly to annual billing. I am determined to stop this payment and request a full refund along with the cancellation of my premium service. The amount charged is significant to me. I appreciate your urgent attention to this matter. Sincerely, Vincent N.

Dear LinkedIn Customer Support, I am contacting you regarding the recent action taken on my LinkedIn account. My account has been permanently restricted, citing a violation of the LinkedIn User Agreement and Professional Community Policies. I believe there might have been a misunderstanding or misinterpretation of my actions. I wish to clarify any potential misconceptions and provide additional context to my activities on the platform. I assure you that I did not intend to violate any policies and am dedicated to using LinkedIn in a manner that respects and follows the platform's guidelines. I have been an accountable LinkedIn user, focusing on professional networking and sharing valuable content. I have consistently adhered to the platform's rules and have never engaged in inappropriate, illegal, or spam behavior. I believe the actions leading to the account restriction may have stemmed from a technical issue or a misunderstanding. I kindly ask for a reconsideration of the decision to permanently restrict my account. I value the positive and professional community on LinkedIn and am committed to following the guidelines in the future. I would appreciate more specific details on the activities that led to my account restriction. This information will help me address any issues and continue to use LinkedIn in line with the platform's guidelines. I await your response and hope to resume contributing to the LinkedIn community. Thank you for your time. Best wishes, A.R.

Hello, I am feeling frustrated with the lack of support from Linkedin regarding my hacked account. Despite providing my driver's license and ID card, the security team deemed them invalid, making it difficult for me to access my account. After multiple failed attempts to open a ticket due to login issues, I finally reached out to support, only to have the restrictions not lifted as promised. Despite paying for a PREMIUM subscription, my issues remain unresolved, and I am unable to log in to fill out a satisfaction survey or attend webinars. I have received conflicting emails, expressing disappointment that I am leaving PREMIUM when I have paid for it twice. I hope that Linkedin can efficiently address and restore my account so I can continue my job search. Your prompt and competent assistance would be greatly appreciated in resolving this matter. Best regards,

Reference # [redacted]14 SubmissionId: Pwd-Reset:3249bbee-c0a9-4c36-ae3f-f12f6e261448 Dear LinkedIn Customer Support, I am addressing the recent permanent restriction placed on my LinkedIn account. I acknowledge the violation of terms but believe there might have been a misunderstanding. I aim to explain my actions and offer context to my platform usage. I assure you my activities were never meant to breach policies, and I am dedicated to upholding LinkedIn's standards. My use of LinkedIn has been professional, focusing on networking and sharing relevant content. I have consistently followed platform rules and avoided inappropriate behavior. I suspect the account restriction stemmed from a technical error or misinterpretation. I respectfully request a review of the permanent restriction. I value LinkedIn's positive environment and am keen on abiding by the rules in the future. Specific details on the issue would be helpful for me to address and prevent similar problems. I anticipate your feedback to continue contributing positively to LinkedIn. Thank you for your attention. Kind regards, Ali Rashidi

Subject: Urgent Request to Delete Account and Content Hello LinkedIn team, I am writing to urgently request the deletion of my account and all content I have generated. I no longer wish to have any association with your platform. Please take immediate action on this request as I am unable to do it myself due to certain restrictions you have imposed. Thank you for prompt attention to this matter. Sincerely, Carsten Heyer

Dear LinkedIn team, I have been diligently maintaining my LinkedIn account with the name Mohamed Sahl linked to the email [redacted] Despite my efforts to uphold your privacy policies, my account was permanently restricted without warning, even after providing my ID for verification. Subsequently, every new account I created was swiftly blocked, despite multiple attempts and the submission of ID proof. LinkedIn is a crucial tool for me, and my initial account had numerous connections, making its loss significantly impactful. I have provided ID proof and am willing to send a video recording for further verification if necessary. I urge you to reconsider and reinstate my original account promptly. I can be reached via my email [redacted] or through phone and WhatsApp at +[redacted]9. I have been dealing with this issue for over two months now, and I sincerely request your prompt assistance. Thank you, Mohamed S.

Hello, I am having trouble accessing my LinkedIn account. When I try to log in, I receive a message stating that the email address is already in use. Initially, I tried to recover my account, but a new one was created instead. I mistakenly assumed it was my old account and lost all my connections and profile details. Later, I realized it was a new profile. Now, I can only access the new empty profile, and I cannot reach my original account. Can you assist me in recovering my original account associated with the email [redacted] as a Business Developer at Localimus? The duplicate profile may need to be deleted. Thank you for your help. Best regards, Charlotte

If your LinkedIn account has faced repeated restrictions, it's crucial to understand the underlying reasons and address them adequately. LinkedIn may limit account access for various violations or suspicious actions. Here are some common causes of account restrictions and steps you can take to resolve them: Suspicious Behavior: LinkedIn may flag your account for unusual activity like excessive connection requests, group joining, or policy-violating posts. Resolution: If you suspect limitations due to suspicious behavior, reach out to LinkedIn's support for clarification and request a review of your account.

Bonjour, j'ai créé un compte avec une adresse e-mail d'entreprise, [redacted] Malheureusement, je n'ai plus accès à cette boîte mail car je ne travaille plus chez eux. Je ne me souviens plus de mon mot de passe pour me connecter. Comment puis-je procéder ? Je préfère ne pas recréer de compte car j'ai tous mes contacts professionnels dessus. Merci de votre aide ! Je suis actuellement en recherche d'emploi, donc cela m'aiderait beaucoup.